2019 RAM 3500 Problems, Complaints & Recalls
- Compared with other 3500 years
- More complaints than other years 5th of 20 for complaints
- Safety recalls
- 14 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 137 complaints with NHTSA about the 2019 RAM 3500. That ranks 5th out of 20 3500 model years for complaints. The most reported problem area is fuel system, diesel (27 complaints, 20%), typically at around 97,000 miles. Complaints mention 12 crashes, 5 fires, 9 injuries. There are 14 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 137owner complaints
- 14safety recalls
- 2NHTSA investigations
- 12complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 RAM 3500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Fuel System, Diesel | 27 | 20% | 97,000 | — | — |
| Engine | 22 | 16% | 67,500 | — | — |
| Fuel/propulsion System | 22 | 16% | 27,000 | — | — |
| Electrical System | 21 | 15% | 55,000 | — | — |
| Power Train | 18 | 13% | 13,150 | — | — |
| Tires | 10 | 7% | 34,788 | — | — |
| Service Brakes | 8 | 6% | 23,000 | — | — |
| Structure | 8 | 6% | 3,600 | — | — |
| Suspension | 6 | 4% | 5,000 | — | — |
| Unknown or Other | 6 | 4% | — | — | — |
| Wheels | 6 | 4% | 102 | — | — |
| Engine and Engine Cooling | 5 | 4% | 108,000 | — | — |
| Steering | 5 | 4% | 138 | — | — |
| Air Bags | 4 | 3% | 3,000 | — | — |
| Vehicle Speed Control | 4 | 3% | 20,750 | — | — |
| Forward Collision Avoidance | 2 | 1% | — | — | — |
| Electronic Stability Control (esc) | 1 | 1% | 133,000 | — | — |
| Equipment | 1 | 1% | — | — | — |
| Exterior Lighting | 1 | 1% | — | — | — |
| Fuel System, Gasoline | 1 | 1% | 35,582 | — | — |
| Parking Brake | 1 | 1% | 63,000 | — | — |
| Seat Belts | 1 | 1% | — | — | — |
| Visibility/wiper | 1 | 1% | 51,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 RAM 3500 recalls (14)
Tap a recall to see the problem, the risk and the fix.
Air bags:side/window:curtain:inflator
Problem: Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.
Air bags:side/window:curtain:inflator
Problem: Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Structure:body:tailgate:hinge and attachments
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Fix: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Electronic stability control (esc); service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Fix: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Visibility:windshield wiper/washer:linkages
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Risk: Reduced visibility increases the risk of a crash.
Fix: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Fuel system, diesel:delivery:fuel pump
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Engine and engine cooling:engine:oil/lubrication
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Risk: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Fix: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Wheels:lugs/nuts/bolts/studs
Problem: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Risk: Wheel separation can cause a vehicle crash.
Fix: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Back over prevention: sensing system: camera
Problem: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Engine and engine cooling:engine:oil/lubrication; electrical system:software
Problem: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Risk: A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Structure
Problem: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Risk: A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Fix: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Power train:automatic transmission
Problem: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Risk: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Service brakes, hydraulic:foundation components:disc:caliper
Problem: Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.
Risk: The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.
Fix: FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.
Fuel system, diesel
Problem: Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- High pressure fuel pump failure (EA23001) — opened Mar 17, 2023, still open, led to recall 24V957.
- High pressure fuel pump failure (PE21021) — opened Oct 14, 2021, closed Apr 14, 2023.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On [XXX], I was involved in a serious collision while operating a 2019 Ram 3500 Laramie Crew Cab dually in California. I was traveling westbound when another vehicle traveling northbound failed to stop at a posted stop sign and entered my path. I applied my brakes but was unable to avoid colliding…
On my 2019 RAM 3500, I reported a problem with th eNHSTA back in 2023, and NO response yet. This is about the integrated brake controller, that provides NO electrical signal to stop the towed trailer at speeds what apear to be below 35MPH. This is a very dangerous failure on these trucks.
1. Engine failed while driving. 2.This could have caused an accident if I were at highway speeds. 3. The cause of failure was a spent bearing on piston #3 due to lack of oil. 4. Per my mechanic an engine or rebuild kit is needed. This was a reported complaint in March of this year with a complaint…
Had recall for high pressure fuel pump completed in 12/2022 and the new part has prematurely failed causing debris to go into the fuel system. The new part was to prevent this issue from happening and it seems that failure after only 3 years means that a defective part was installed or some form of…
While driving transmission just died would only go in reverse. lucky it happened at midnight so there was no traffic and was able to pull over safely. I drove truck home in reverse has I was only about 1000ft from house. Checked transmission fluid was burnt and all black. there was no warning signs…
Other RAM 3500 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 3500 | 27 | 4 |
| 2025 3500 | 43 | 5 |
| 2024 3500 | 45 | 2 |
| 2023 3500 | 17 | 5 |
| 2022 3500 | 190 | 12 |
| 2021 3500 | 62 | 9 |
| 2020 3500 | 116 | 11 |
| 2019 | 137 | 14 |
| 2018 3500 | 805 | 10 |
| 2017 3500 | 313 | 12 |
| 2016 3500 | 134 | 14 |
| 2015 3500 | 137 | 14 |
| 2014 3500 | 202 | 15 |
| 2013 3500 | 115 | 16 |
| 2012 3500 | 0 | 0 |
| 2011 3500 | 0 | 0 |
| 2010 3500 | 0 | 0 |
| 2009 3500 | 3 | 2 |
| 2008 3500 | 4 | 1 |
| 2007 3500 | 6 | 1 |
See all RAM 3500 problems by year, every RAM model, or the RAM VIN decoder.
Similar RAM models
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Frequently asked questions
What are the most common problems with the 2019 RAM 3500?
Owners most often report fuel system, diesel, engine, fuel/propulsion system problems. The top one, fuel system, diesel, accounts for 27 complaints.
Was there a recall on the 2019 RAM 3500?
Yes, 14 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 RAM 3500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 3500 model years, the 2019 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.