RAM Promaster City Problems by Year

Source: NHTSA · Updated Dec 8, 2025 · 100 owner complaints analyzed

Years with far more complaints than usual:

NHTSA has 100 owner complaints and 9 safety recalls on file for the RAM Promaster City, across 8 model years (2015–2022). The 2015 model year has the most complaints (27). The most reported problem area overall is engine.

RAM Promaster City
A 2015 Ram ProMaster City Cargo Van in Bright White, interior color B7X9 (poetic), and the 2.4-liter MultiAir inline-four and a nine-speed 948TE automatic trans. Representative photo; appearance varies by model year. Photo: Mr.choppers, CC BY-SA 3.0, via Wikimedia Commons.
Peak: 2015, with 27 complaints
2015: 272015272016: 252016252017: 192017192018: 162018162019: 5201952020: 1202012021: 5202152022: 220222

n = 100 complaints · Source: NHTSA

RAM Promaster City years to avoid? What the complaint data shows

These model years drew at least twice as many complaints as a typical Promaster City year: 2015, 2016, 2017, 2018. Look at what owners reported before buying one, and check the VIN for open recalls.

Model years with the most complaints

  1. 2015 Promaster City: 27 complaints, 3 recalls
  2. 2016 Promaster City: 25 complaints, 3 recalls
  3. 2017 Promaster City: 19 complaints, 3 recalls

Model years with the fewest complaints

  1. 2020 Promaster City: 1 complaint, 2 recalls
  2. 2022 Promaster City: 2 complaints, 0 recalls
  3. 2019 Promaster City: 5 complaints, 1 recall

Complaint counts are not adjusted for how many cars were sold or how long each year has been on the road, so newer and less popular years naturally have fewer complaints. Use them to spot problem patterns, not as a safety ranking.

Most common RAM Promaster City problems (all years)

Problem areaComplaintsModel yearsCrashes
Engine3760
Electrical System2960
Power Train2541
Exterior Lighting850
Structure440
Electronic Stability Control (esc)320
Seat Belts330
Steering330
Vehicle Speed Control320
Visibility/wiper310
Engine and Engine Cooling220
Fuel/propulsion System220
Air Bags111
Equipment110
Fuel System, Gasoline110
Lane Departure110
Service Brakes110
Suspension110
Wheels110

All RAM Promaster City model years

Model yearComplaintsRecallsCrash ratingTop problemCompared with other years
2022 Promaster City20—Engine
2021 Promaster City53—Engine
2020 Promaster City12—Structure
2019 Promaster City51—Electrical System
2018 Promaster City162—EngineFar more complaints than other years
2017 Promaster City193—EngineFar more complaints than other years
2016 Promaster City253—Electrical SystemFar more complaints than other years
2015 Promaster City273—Power TrainFar more complaints than other years

More from RAM: all RAM models · RAM VIN decoder

Frequently asked questions

Which RAM Promaster City years should you stay away from?

By NHTSA complaints, 2015 (27), 2016 (25), 2017 (19), 2018 (16) drew at least twice as many complaints as a typical Promaster City year. Counts are not adjusted for how many cars were sold, and newer years have had less time to collect complaints.

What is the biggest problem with the RAM Promaster City?

Engine, with 37 complaints across 6 model years.

How many recalls does the RAM Promaster City have?

9 safety recalls across all model years. Each model year page lists its recalls and fixes.