RAM Promaster City Problems by Year
NHTSA has 100 owner complaints and 9 safety recalls on file for the RAM Promaster City, across 8 model years (2015–2022). The 2015 model year has the most complaints (27). The most reported problem area overall is engine.

RAM Promaster City years to avoid? What the complaint data shows
These model years drew at least twice as many complaints as a typical Promaster City year: 2015, 2016, 2017, 2018. Look at what owners reported before buying one, and check the VIN for open recalls.
Model years with the most complaints
- 2015 Promaster City: 27 complaints, 3 recalls
- 2016 Promaster City: 25 complaints, 3 recalls
- 2017 Promaster City: 19 complaints, 3 recalls
Model years with the fewest complaints
- 2020 Promaster City: 1 complaint, 2 recalls
- 2022 Promaster City: 2 complaints, 0 recalls
- 2019 Promaster City: 5 complaints, 1 recall
Complaint counts are not adjusted for how many cars were sold or how long each year has been on the road, so newer and less popular years naturally have fewer complaints. Use them to spot problem patterns, not as a safety ranking.
Most common RAM Promaster City problems (all years)
| Problem area | Complaints | Model years | Crashes |
|---|---|---|---|
| Engine | 37 | 6 | 0 |
| Electrical System | 29 | 6 | 0 |
| Power Train | 25 | 4 | 1 |
| Exterior Lighting | 8 | 5 | 0 |
| Structure | 4 | 4 | 0 |
| Electronic Stability Control (esc) | 3 | 2 | 0 |
| Seat Belts | 3 | 3 | 0 |
| Steering | 3 | 3 | 0 |
| Vehicle Speed Control | 3 | 2 | 0 |
| Visibility/wiper | 3 | 1 | 0 |
| Engine and Engine Cooling | 2 | 2 | 0 |
| Fuel/propulsion System | 2 | 2 | 0 |
| Air Bags | 1 | 1 | 1 |
| Equipment | 1 | 1 | 0 |
| Fuel System, Gasoline | 1 | 1 | 0 |
| Lane Departure | 1 | 1 | 0 |
| Service Brakes | 1 | 1 | 0 |
| Suspension | 1 | 1 | 0 |
| Wheels | 1 | 1 | 0 |
All RAM Promaster City model years
| Model year | Complaints | Recalls | Crash rating | Top problem | Compared with other years |
|---|---|---|---|---|---|
| 2022 Promaster City | 2 | 0 | — | Engine | |
| 2021 Promaster City | 5 | 3 | — | Engine | |
| 2020 Promaster City | 1 | 2 | — | Structure | |
| 2019 Promaster City | 5 | 1 | — | Electrical System | |
| 2018 Promaster City | 16 | 2 | — | Engine | Far more complaints than other years |
| 2017 Promaster City | 19 | 3 | — | Engine | Far more complaints than other years |
| 2016 Promaster City | 25 | 3 | — | Electrical System | Far more complaints than other years |
| 2015 Promaster City | 27 | 3 | — | Power Train | Far more complaints than other years |
More from RAM: all RAM models · RAM VIN decoder
Frequently asked questions
Which RAM Promaster City years should you stay away from?
By NHTSA complaints, 2015 (27), 2016 (25), 2017 (19), 2018 (16) drew at least twice as many complaints as a typical Promaster City year. Counts are not adjusted for how many cars were sold, and newer years have had less time to collect complaints.
What is the biggest problem with the RAM Promaster City?
Engine, with 37 complaints across 6 model years.
How many recalls does the RAM Promaster City have?
9 safety recalls across all model years. Each model year page lists its recalls and fixes.