2024 RAM 3500 Problems, Complaints & Recalls
- Compared with other 3500 years
- Far fewer complaints than other years 11th of 20 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 45 complaints with NHTSA about the 2024 RAM 3500. That ranks 11th out of 20 3500 model years for complaints. The most reported problem area is electrical system (12 complaints, 27%), typically at around 96,000 miles. Complaints mention 5 crashes, 1 fire, 4 injuries. There are 2 safety recalls covering this model year.
- 45owner complaints
- 2safety recalls
- 0NHTSA investigations
- 5complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 RAM 3500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 12 | 27% | 96,000 | — | — |
| Service Brakes | 12 | 27% | 96,000 | — | — |
| Engine | 6 | 13% | 2,600 | — | — |
| Power Train | 6 | 13% | — | — | — |
| Air Bags | 5 | 11% | 67,000 | — | — |
| Unknown or Other | 5 | 11% | — | — | — |
| Exterior Lighting | 3 | 7% | — | — | — |
| Suspension | 3 | 7% | — | — | — |
| Tires | 3 | 7% | 700 | — | — |
| Fuel/propulsion System | 2 | 4% | — | — | — |
| Steering | 2 | 4% | 67,000 | — | — |
| Vehicle Speed Control | 2 | 4% | 4,000 | — | — |
| Back Over Prevention | 1 | 2% | 20 | — | — |
| Forward Collision Avoidance | 1 | 2% | — | — | — |
| Fuel System, Diesel | 1 | 2% | 15,000 | — | — |
| Structure | 1 | 2% | — | — | — |
| Trailer Hitches | 1 | 2% | — | — | — |
| Visibility | 1 | 2% | 73 | — | — |
| Wheels | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 RAM 3500 recalls (2)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:driver clockspring/spiral cassette; steering:column
Problem: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:steering control module; exterior lighting
Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Fix: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Since first test driving the truck in March of 2025, there was an issue with the ABS system warning coming on. When that happens, it also disables 4 wheel drive, electronic stability control, cruise control and trailer brakes. The first 3x it happened while NOT towing at about 45mph. Other times it…
The truck has a CEL P2459. The unit was taken back to the dealer on June 15, 2026, and they diagnosed an aftermarket air cleaner and regeneration. The CEL continued to display P2459, and I returned the truck to the dealer on 9/23. The dealer stated I had a defective air cleaner housing and was…
The contact owns a 2024 Ram 3500. The contact stated that while pulling into a parking lot, the transmission was shifted into reverse and then shifted into drive, and the vehicle unexpectedly accelerated without the accelerator pedal being depressed. The vehicle crashed into a concrete post. The…
towing control module, brake lights work trailer breaks will not grab, lights on the module do not come on the module has never worked since I bought the 2024 dodge 3500 dually diesel
See attached document for complaint.
Other RAM 3500 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 3500 | 27 | 4 |
| 2025 3500 | 43 | 5 |
| 2024 | 45 | 2 |
| 2023 3500 | 17 | 5 |
| 2022 3500 | 190 | 12 |
| 2021 3500 | 62 | 9 |
| 2020 3500 | 116 | 11 |
| 2019 3500 | 137 | 14 |
| 2018 3500 | 805 | 10 |
| 2017 3500 | 313 | 12 |
| 2016 3500 | 134 | 14 |
| 2015 3500 | 137 | 14 |
| 2014 3500 | 202 | 15 |
| 2013 3500 | 115 | 16 |
| 2012 3500 | 0 | 0 |
| 2011 3500 | 0 | 0 |
| 2010 3500 | 0 | 0 |
| 2009 3500 | 3 | 2 |
| 2008 3500 | 4 | 1 |
| 2007 3500 | 6 | 1 |
See all RAM 3500 problems by year, every RAM model, or the RAM VIN decoder.
Similar RAM models
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Frequently asked questions
What are the most common problems with the 2024 RAM 3500?
Owners most often report electrical system, service brakes, engine problems. The top one, electrical system, accounts for 12 complaints.
Was there a recall on the 2024 RAM 3500?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 RAM 3500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 3500 model years, the 2024 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.