2021 RAM Promaster 2500 Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 25, 2024 · 4 owner complaints analyzed

Compared with other Promaster 2500 years
Not enough data 2nd of 4 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 4 complaints with NHTSA about the 2021 RAM Promaster 2500. That ranks 2nd out of 4 Promaster 2500 model years for complaints. The most reported problem area is power train (2 complaints, 50%), typically at around 52,000 miles. Complaints mention 1 crash, 1 injury. There are no safety recalls on file for this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2021 RAM Promaster 2500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train2 · ~52,000 mi
Seats1
Service Brakes1
Visibility1 · ~20,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train250%52,000——
Seats125%———
Service Brakes125%———
Visibility125%20,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2024, with 3 complaints
2023: 1202312024: 320243

n = 4 complaints · Source: NHTSA

2021 RAM Promaster 2500 recalls (0)

No safety recalls are on file for the 2021 RAM Promaster 2500.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2021 Ram Promaster 2500. The contact stated while driving 5 MPH uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle started rolling backwards down the hill. The contact depressed the brake pedal and…

Power Train · received Nov 25, 2024 · NHTSA complaint 11627330

The contact owns a 2021 Ram Promaster 2500. The contact stated while driving on the interstate 70-75 MPH, on the inside lane overtaking other vehicles, the passenger’s side power mirror closed without driver input. The contact depressed the mirror button, but the mirror failed to respond. The…

Visibility · received Sep 19, 2024 · NHTSA complaint 11615429

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact…

Power Train · received Sep 12, 2024 · NHTSA complaint 11614266

The brakes on this Ram Promaster 2500 failed 100 percent with the pedal going to the floor and not returning upwards. This occurred without warning. The drivers' safety and the safety of cross traffic were at extreme risk. With no brakes, the vehicle crossed through a T intersection and came to an…

Service Brakes · received Mar 18, 2023 · NHTSA complaint 11512564

Other RAM Promaster 2500 years

← 2020 Promaster 2500 · 2023 Promaster 2500 →

See all RAM Promaster 2500 problems by year, every RAM model, or the RAM VIN decoder.

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Frequently asked questions

What are the most common problems with the 2021 RAM Promaster 2500?

Owners most often report power train, seats, service brakes problems. The top one, power train, accounts for 2 complaints.

Was there a recall on the 2021 RAM Promaster 2500?

No safety recalls are on file for this model year.

Was the 2021 RAM Promaster 2500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Promaster 2500 model years, the 2021 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.