Thomas Built Buses SAF-T-Liner HDX Problems by Year

Source: NHTSA · Updated Feb 17, 2026 · 5 owner complaints analyzed

NHTSA has 5 owner complaints and 81 safety recalls on file for the Thomas Built Buses SAF-T-Liner HDX, across 25 model years (2002–2026). The 2004 model year has the most complaints (2). The most reported problem area overall is service brakes, air.

Peak: 2004, with 2 complaints
2002: 020022003: 02004: 2200422005: 02006: 120062007: 02008: 020082009: 12010: 020102011: 02012: 020122013: 02014: 020142015: 02016: 020162017: 02018: 020182019: 12020: 020202021: 02022: 020222023: 02024: 020242025: 02026: 02026

n = 5 complaints · Source: NHTSA

Thomas Built Buses SAF-T-Liner HDX years to avoid? What the complaint data shows

No SAF-T-Liner HDX model year stands out with more than twice the complaints of a typical year.

Model years with the most complaints

  1. 2004 SAF-T-Liner HDX: 2 complaints, 5 recalls
  2. 2019 SAF-T-Liner HDX: 1 complaint, 21 recalls
  3. 2009 SAF-T-Liner HDX: 1 complaint, 14 recalls

Complaint counts are not adjusted for how many cars were sold or how long each year has been on the road, so newer and less popular years naturally have fewer complaints. Use them to spot problem patterns, not as a safety ranking.

Most common Thomas Built Buses SAF-T-Liner HDX problems (all years)

Problem areaComplaintsModel yearsCrashes
Service Brakes, Air320
Wheels320
Electrical System110
Power Train110
Steering110

All Thomas Built Buses SAF-T-Liner HDX model years

Model yearComplaintsRecallsCrash ratingTop problemCompared with other years
2026 SAF-T-Liner HDX03——
2025 SAF-T-Liner HDX03——
2024 SAF-T-Liner HDX02——
2023 SAF-T-Liner HDX08——
2022 SAF-T-Liner HDX011——
2021 SAF-T-Liner HDX016——
2020 SAF-T-Liner HDX018——
2019 SAF-T-Liner HDX121—Electrical System
2018 SAF-T-Liner HDX026——
2017 SAF-T-Liner HDX032——
2016 SAF-T-Liner HDX029——
2015 SAF-T-Liner HDX031——
2014 SAF-T-Liner HDX030——
2013 SAF-T-Liner HDX023——
2012 SAF-T-Liner HDX019——
2011 SAF-T-Liner HDX023——
2010 SAF-T-Liner HDX016——
2009 SAF-T-Liner HDX114—Steering
2008 SAF-T-Liner HDX014——
2007 SAF-T-Liner HDX010——
2006 SAF-T-Liner HDX19—Service Brakes, Air
2005 SAF-T-Liner HDX05——
2004 SAF-T-Liner HDX25—Service Brakes, Air
2003 SAF-T-Liner HDX05——
2002 SAF-T-Liner HDX01——

More from Thomas Built Buses: all Thomas Built Buses models · VIN decoder

Frequently asked questions

Which Thomas Built Buses SAF-T-Liner HDX years should you stay away from?

No year stands out at twice the typical count; the most complaints are for 2004 (2), 2019 (1), 2009 (1). Counts are not adjusted for how many cars were sold, and newer years have had less time to collect complaints.

What is the biggest problem with the Thomas Built Buses SAF-T-Liner HDX?

Service Brakes, Air, with 3 complaints across 2 model years.

How many recalls does the Thomas Built Buses SAF-T-Liner HDX have?

81 safety recalls across all model years. Each model year page lists its recalls and fixes.