2011 Thor Motor Coach A.c.e. Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 29, 2017 · 1 owner complaints analyzed

Compared with other A.c.e. years
Not enough data 10th of 13 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2011 Thor Motor Coach A.c.e.. That ranks 10th out of 13 A.c.e. model years for complaints. The most reported problem area is electrical system (1 complaints, 100%), typically at around 46,000 miles. Complaints mention 1 fire. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2011 Thor Motor Coach A.c.e. problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System1 · ~46,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System1100%46,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

2011 Thor Motor Coach A.c.e. recalls (2)

Tap a recall to see the problem, the risk and the fix.

EquipmentNov 22, 2017 · NHTSA campaign 17V758000 · 110,400 vehicles

Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Electrical systemJun 25, 2013 · NHTSA campaign 13V265000 · 7,593 vehicles

Problem: Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.

Risk: If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.

Fix: Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I am the service manager of a motorhome dealership, we started having electrical issues including a fire under the dash, broken equipment found that the floor had detached from the sides and roof of the motorhome, it is held on by small screws along the wall under the trim, as you drove the vehicle…

Electrical System · received Nov 7, 2013 · NHTSA complaint 10551453

Other Thor Motor Coach A.c.e. years

2012 A.c.e. →

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Frequently asked questions

What are the most common problems with the 2011 Thor Motor Coach A.c.e.?

Owners most often report electrical system problems. The top one, electrical system, accounts for 1 complaint.

Was there a recall on the 2011 Thor Motor Coach A.c.e.?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2011 Thor Motor Coach A.c.e. a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other A.c.e. model years, the 2011 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.