2017 Thor Motor Coach ACE Problems, Complaints & Recalls
- Compared with other ACE years
- Not enough data 4th of 13 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 3 complaints with NHTSA about the 2017 Thor Motor Coach ACE. That ranks 4th out of 13 ACE model years for complaints. The most reported problem area is electrical system (2 complaints, 67%), typically at around 5,000 miles. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 3owner complaints
- 4safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Thor Motor Coach ACE problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 2 | 67% | 5,000 | — | — |
| Latches/locks/linkages | 1 | 33% | 31,000 | — | — |
| Structure | 1 | 33% | 31,000 | — | — |
| Tires | 1 | 33% | 5,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 Thor Motor Coach ACE recalls (4)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Trailer hitches; equipment:other:labels
Problem: Thor Motor Coach (TMC) is recalling certain 2017 Ace, Hurricane, and Windsport motorhomes. The weight rating labels for the tow hitches on these vehicles indicate a 10,000lb weight capacity when the actual hitch capacity is 8,000lbs.
Risk: If the hitch is loaded to the capacity on the label, the hitch may damage the motorhome or the hitch may disconnect from the tow vehicle, increasing the risk of the crash.
Fix: TMC will notify owners and provide them corrected labels, free of charge. The recall began on May 22, 2017. Owner's may contact TMC customer service at 1-877-500-1020.
Equipment:recreational vehicle/trailer
Problem: Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Risk: A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Fix: Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.
Seat belts
Problem: Thor Motor Coach (TMC) is recalling certain model year 2017 ACE and Road Bear Rental motorhomes manufactured February 11, 2016, to March 9, 2016. The seat belt anchorages located in the slide out section may not meet the specified strength requirements, allowing them to pull loose during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Risk: If the seat belt anchorages pull loose in a crash, they will not properly restrain the occupant, increasing the risk of injury.
Fix: TMC will notify owners, and dealers will install reinforcement brackets, and plates, free of charge. The recall began on May 27, 2016. Owners may contact TMC customer service at 1-877-500-1020.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Trimark 060-1650 Door Latch Failures (PE20021) — opened Nov 23, 2020, closed Dec 13, 2024.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Tl* the contact owns a 2016 ford f-53. The contact stated that the entry door latch mechanism failed to lock the rv door. The contact was unable to enter the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was repaired. The manufacturer was…
Tl* the contact owns a 2017 thor ace rv equipped with goodyear g6t0rv tires, size: 245/17/r19.5 (na). While driving approximately 55 mph and towing a trailer with a compact vehicle inside, the rear passenger side inside dual tire suddenly experienced a blowout. During the tire blowout, wires…
The electrical wiring within the motor coach is not to nfpa's national electrical code nor is it wired to thor's own factory specifications. In addition, the appliances within the coach are not wired to the specifications of the appliance manufacturer. Our motor coach experienced a shorted wire in…
Other Thor Motor Coach ACE years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 ACE | 1 | 0 |
| 2022 ACE | 3 | 1 |
| 2021 ACE | 3 | 1 |
| 2020 ACE | 0 | 1 |
| 2019 ACE | 2 | 0 |
| 2018 ACE | 5 | 3 |
| 2017 | 3 | 4 |
| 2016 ACE | 7 | 5 |
| 2015 ACE | 5 | 4 |
| 2014 ACE | 3 | 4 |
| 2013 ACE | 3 | 4 |
| 2012 ACE | 1 | 3 |
| 2011 ACE | 1 | 2 |
See all Thor Motor Coach ACE problems by year, every Thor Motor Coach model, or the VIN decoder.
Similar Thor Motor Coach models
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Frequently asked questions
What are the most common problems with the 2017 Thor Motor Coach ACE?
Owners most often report electrical system, latches/locks/linkages, structure problems. The top one, electrical system, accounts for 2 complaints.
Was there a recall on the 2017 Thor Motor Coach ACE?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Thor Motor Coach ACE a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ACE model years, the 2017 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.