2016 Thor Motor Coach ACE Problems, Complaints & Recalls
- Compared with other ACE years
- Not enough data 1st of 13 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 7 complaints with NHTSA about the 2016 Thor Motor Coach ACE. That is the most of any ACE model year in the database (13 years). The most reported problem area is unknown or other (5 complaints, 71%), typically at around 8,700 miles. There are 5 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 7owner complaints
- 5safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2016 Thor Motor Coach ACE problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 5 | 71% | 8,700 | — | — |
| Latches/locks/linkages | 2 | 29% | 9,946 | — | — |
| Structure | 1 | 14% | 5,500 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2016 Thor Motor Coach ACE recalls (5)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility:windshield wiper/washer
Problem: Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Risk: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Visibility:windshield wiper/washer
Problem: Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.
Risk: Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.
Fix: TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.
Equipment:recreational vehicle/trailer
Problem: Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Risk: A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Fix: Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.
Power train:automatic transmission
Problem: Thor Motor Coach (TMC) is recalling certain model year 2016 Ace, Challenger, Hurricane, Miramar, Outlaw, and Windsport vehicles manufactured July 14, 2015, to October 16, 2015. Due to an incorrect shift cable bracket and an improper shift cable adjustment, the affected vehicles can be shifted out of 'PARK' without applying the brakes.
Risk: If the vehicle can be shifted into reverse without the brakes being applied, the vehicle may unintentionally move, increasing the risk of a crash.
Fix: Ford will notify owners on TMC's behalf, and Ford dealers will replace the transmission shift control bracket and adjust the transmission shift cable, free of charge. The recall began on November 12, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000110.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Trimark 060-1650 Door Latch Failures (PE20021) — opened Nov 23, 2020, closed Dec 13, 2024.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The door lock mechanism broke. The metal broke resulting in the lock becoming unusable. Door needed a full replacement lock. New trimark rv entry door lock 60-650 was replaced to fix the issue.
The slide motor needed replacing. It was replaced once under warranty and the same motor required replacement again. Shortly out of warranty. Out of warranty i was able to determine that water from the roof was able to leak into the motor housing and was causing the motors to short out. The motors…
On september 22, 2018 i found myself trapped inside my 2016 thor ace 30.1 motorhome. The door lever the door, which was not locked, would not open. It was obvious from the way the door level pulled that it was no longer connected to the latch. Fortunately at 73 years of age i am still agile enough…
The exterior door lock made by tri-mark broke trapping me and my family inside. The rv was parked at the time. The door lock had to be disassembled for us to be able to open the door. Had their been a fire or some other emergency this would have caused loss of life. This is a well known issue for…
Door lock mechanism broke while vehicle stationary camping. Family of 5 locked out, dog locked in 101 degree weather, had to break window and break door mechanism to get dog out. Known recurrent problem. We could have as easily been locked in. Could not open from either side. Trimark is lock brand…
Other Thor Motor Coach ACE years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 ACE | 1 | 0 |
| 2022 ACE | 3 | 1 |
| 2021 ACE | 3 | 1 |
| 2020 ACE | 0 | 1 |
| 2019 ACE | 2 | 0 |
| 2018 ACE | 5 | 3 |
| 2017 ACE | 3 | 4 |
| 2016 | 7 | 5 |
| 2015 ACE | 5 | 4 |
| 2014 ACE | 3 | 4 |
| 2013 ACE | 3 | 4 |
| 2012 ACE | 1 | 3 |
| 2011 ACE | 1 | 2 |
See all Thor Motor Coach ACE problems by year, every Thor Motor Coach model, or the VIN decoder.
Similar Thor Motor Coach models
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Frequently asked questions
What are the most common problems with the 2016 Thor Motor Coach ACE?
Owners most often report unknown or other, latches/locks/linkages, structure problems. The top one, unknown or other, accounts for 5 complaints.
Was there a recall on the 2016 Thor Motor Coach ACE?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2016 Thor Motor Coach ACE a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ACE model years, the 2016 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.