2004 Tiffin Phaeton Problems, Complaints & Recalls

Source: NHTSA · Updated Feb 9, 2011 · 1 owner complaints analyzed

Compared with other Phaeton years
Not enough data 13th of 28 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2004 Tiffin Phaeton. That ranks 13th out of 28 Phaeton model years for complaints. The most reported problem area is equipment (1 complaints, 100%), typically at around 24,000 miles. Complaints mention 1 fire. There are 5 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2004 Tiffin Phaeton problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Equipment1 · ~24,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Equipment1100%24,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

2004 Tiffin Phaeton recalls (5)

Tap a recall to see the problem, the risk and the fix.

Equipment:recreational vehicle/trailerFeb 8, 2011 · NHTSA campaign 11V082000 · 10,683 vehicles

Problem: Tiffin motorhomes is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

Fix: Tiffin motorhomes is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The safety recall began on february 17, 2011. Owners may contact norcold at 1-800-767-9101.

Equipment:recreational vehicle/trailerOct 7, 2008 · NHTSA campaign 08V509000 · 3,507 vehicles

Problem: Tiffin is recalling 3,507 my 2004-2007 allegro, allegro bay and allero bus, my 2004-2005 phaeton and my 2005-2007 zephyr motor homes equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Risk: Release of coolant under certain conditions could ignite and result in a fire.

Fix: Tiffin will be working with dometic in order to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or tiffin at 256-356-8661.

Equipment:recreational vehicle/trailerNov 5, 2007 · NHTSA campaign 07V517000 · 11,438 vehicles

Problem: On certain motor homes equipped with a two-door refrigerator manufactured by the dometic corporation, these refrigerators may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Risk: Release of coolant under certain conditions could ignite and result in a fire.

Fix: Tiffin motorhomes will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or tiffin at 1-256-356-8661.

Equipment:recreational vehicle/trailer:lpg systems:water heaterJun 3, 2005 · NHTSA campaign 05V268000 · 302 vehicles

Problem: On certain class a motor homes equipped with vehicle systems' aqua-hot and hydro-hot water heaters, which use webasto burner tubes, the burner tubes do not meet specifications and could fail prematurely.

Risk: The surface temperature of the exhaust tube exiting from the heater can increase and could potentially ignite combustible materials in or around the vehicle.

Fix: Tiffin is working with vehicle systems to notify owners and have the repair performed on their vehicles. Owners may contact vehicle systems at 1-800-685-4298 or tiffin at 256-356-8661.

Seat belts:front:buckle assemblyAug 3, 2004 · NHTSA campaign 04V383000 · 1,662 vehicles

Problem: The seat belt assemblies on certain motor homes fail to comply with the loop load requirements of federal motor vehicle safety standard no. 209. "seat belt assemblies."

Risk: The seat belt buckle may unlatch in the event of a vehicle crash, possibly resulting in personal injury to the seat occupant.

Fix: Amsafe will replace the buckles. Owners should contact amsafe at 574-266-8330 or tiffin at 1-256-356-8661.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Our rv refrigerator ignited causing a fire in the back of the unit. If we had not been home, our rv would have been completely destroyed. Two days following this incident we received a recall letter from dometic warning of a possible fire danger. However, the unit that we have was not listed in the…

Equipment · received Mar 7, 2009 · NHTSA complaint 10261027

Other Tiffin Phaeton years

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Frequently asked questions

What are the most common problems with the 2004 Tiffin Phaeton?

Owners most often report equipment problems. The top one, equipment, accounts for 1 complaint.

Was there a recall on the 2004 Tiffin Phaeton?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 Tiffin Phaeton a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Phaeton model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.