2009 Tiffin Phaeton Problems, Complaints & Recalls

Problem: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.

Problem: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.

Risk: If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.

Fix: Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.

Problem: Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.

Risk: Unstable entry and exit steps increase the risk of injury.

Fix: Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.

Problem: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.

Risk: A short in the circuit board increases the risk of a fire.

Fix: Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.

Problem: Tiffin motorhomes is recalling certain model year 2007-2011 phaeton, my 2008-2010 bus, and my 2010 allegro motorhomes equipped with kongsberg automotive adjustable brake pedals. The adjustable brake pedal arm may loosen allowing the arm to rotate around its shaft and swing in front of the accelerator pedal, reducing braking function.

Risk: A loose brake pedal increases the risk of a crash.

Fix: Damiler trucks (dtna) is performing recall repairs and notification to owners. The owners were initially notified by dtna trucks on december 22, 2009, and a follow up notice was mailed to owners on july 20, 2011. Owners may contact dtna warranty claims department at 1-800-547-0712 or tiffin motorhomes at 1-256-356-8661 for more information.

Problem: Tiffin is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

Fix: Tiffin is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The recall began on february 17, 2011. Owners may contact norcold at 1-800-767-9101 or tiffin at 1-256-356-8661.

Problem: Tiffin is recalling 1,408 my 2006-2009 allegro bus, my 2007-2009 phaeton and my 2005-2009 zephyr vehicles built on spartan chassis and equipped with putman hitches. Certain trailer hitches may fracture which could result in the loss of the trailer.

Risk: Suspect hitches may develop fractures and subsequent separation may occur, resulting in a vehicle crash, property damage or pedestrian harm.

Fix: Tiffin is working with spartan and spartan is handling the remedy for this campaign (please see 08v-567). The trailer hitch will be replaced free of charge. Owners may contact spartan at 1-517-543-6400 or tiffin at 256-356-8661.

Problem: Daimler trucks is recalling 2,506 my 2008 xc motor home chassis and thomas built hdx school and transit buses equipped with saf-holland adl series rear suspensions. In some instances the transverse beam was not properly welded which could result in a failure of the weld.

Risk: If the weld fails, vehicle stability while cornering could be affected resulting in loss of vehicle control, possibly resulting in a crash. In addition, the transverse beam could drop to the ground causing sparks that could cause a fire hazard.

Fix: Daimler trucks is working with saf-holland to have a visual inspection of the adl transverse beam performed. If a weld defect is identified, saf-holland will provide a service replacement kit that contains a new transverse beam, all necessary installation hardware, beam replacement, and instructions free of charge (please see 08e031). The recall recall began on september 12, 2008 (thomas built buses) and october 8, 2008. Owners may contact saf-holland at 1-231-773-3271 or daimler trucks at 1-800-547-0712.