2024 Toyota Grand Highlander Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 14, 2026 · 235 owner complaints analyzed

Compared with other Grand Highlander years
Not enough data 1st of 3 for complaints
NHTSA crash rating
Not rated

Owners have filed 235 complaints with NHTSA about the 2024 Toyota Grand Highlander. That is the most of any Grand Highlander model year in the database (3 years). The most reported problem area is unknown or other (59 complaints, 25%). Complaints mention 7 crashes, 1 fire, 3 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Toyota Grand Highlander
A 2024 Toyota Grand Highlander XLE in Midnight Black Metallic. 2.4-liter inline-four sounds a bit stingy, but it's probably turbocharged.. Representative photo; appearance varies by model year. Photo: Mr.choppers, CC BY-SA 3.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2024 Toyota Grand Highlander problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Unknown or Other59
Power Train50 · ~4,000 mi
Engine38 · ~16,455 mi
Fuel/propulsion System35
Air Bags30 · ~1,000 mi
Vehicle Speed Control24 · ~16,000 mi
Electrical System22 · ~16,455 mi
Structure18
Suspension15
Steering10
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Unknown or Other5925%———
Power Train problems5021%4,000“during acceleration” (10%)—
Engine3816%16,455——
Fuel/propulsion System3515%———
Air Bags3013%1,000——
Vehicle Speed Control2410%16,000——
Electrical System229%16,455——
Structure188%———
Suspension156%———
Steering104%———
Service Brakes94%22,554——
Back Over Prevention73%22,554——
Forward Collision Avoidance73%———
Visibility/wiper63%———
Lane Departure52%40,000——
Seats52%11,777——
Visibility42%40,000——
Fuel System, Gasoline31%30,728——
Engine and Engine Cooling21%———
Wheels21%———
Equipment10%———
Seat Belts10%———
Service Brakes, Hydraulic10%39,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2024, with 94 complaints
2023: 9202392024: 942024942025: 542025542026: 78202678

n = 235 complaints · Source: NHTSA

2024 Toyota Grand Highlander recalls (4)

Tap a recall to see the problem, the risk and the fix.

Back over prevention:display functionOct 30, 2025 · NHTSA campaign 25V744000 · 1,024,407 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Electrical system: instrument cluster/panelSep 11, 2025 · NHTSA campaign 25V595000 · 591,377 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Fix: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

Equipment:other:labelsJul 23, 2024 · NHTSA campaign 24V548000 · 33,848 vehicles

Problem: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Air bags:side/window:curtainJun 20, 2024 · NHTSA campaign 24V461000 · 145,254 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Risk: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.

Fix: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Road debris/rocks damaging the heat exchangers (DP26006) — opened Aug 20, 2026, still open.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Dear NHTSA Vehicle Safety Team, I am writing to report a serious steering system issue to my 2024 Toyota Grand Highlander Hybrid and to request that NHTSA review this incident for potential safety concerns affecting other owners of the same vehicle model. Vehicle Information - Make and Model: 2024…

Steering · received Oct 14, 2026 · NHTSA complaint 11771226

Has a VERY strong gas smell and fumes near gas tank after car has been idling.

Fuel/propulsion System · received Oct 2, 2026 · NHTSA complaint 11768580

2024 Toyota Grand Highlander Hybrid AWD. Vehicle exhibits a severe metallic "clunk" or "boom" noise and impact from the undercarriage specifically when reversing under moderate to firm acceleration. This is a recurring issue reported by numerous owners of this model, related to harsh powertrain…

Unknown or Other · received Sep 26, 2026 · NHTSA complaint 11767120

The air conditioning system on my 2024 Grand Highlander failed due to a punctured AC condenser caused by road debris passing through the front grille during normal driving. The front fascia has large open apertures with no protective mesh or screening, leaving the condenser, radiator, and other…

Engine · received Sep 24, 2026 · NHTSA complaint 11766783

I own a 2024 Toyota Grand Highlander Hybrid MAX Platinum, purchased brand new in February 2024 and now with approximately 30,400 miles. Since the first few weeks, the vehicle has had an ongoing fuel tank/range issue. The fuel tank is rated at approximately 17 gallons, but the gas pump consistently…

Fuel/propulsion System · received Sep 12, 2026 · NHTSA complaint 11763866

Other Toyota Grand Highlander years

2025 Grand Highlander →

YearComplaintsRecalls
2026 Grand Highlander403
2025 Grand Highlander793
20242354

See all Toyota Grand Highlander problems by year, every Toyota model, or the Toyota VIN decoder.

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Frequently asked questions

What are the most common problems with the 2024 Toyota Grand Highlander?

Owners most often report unknown or other, power train, engine problems. The top one, unknown or other, accounts for 59 complaints.

Was there a recall on the 2024 Toyota Grand Highlander?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2024 Toyota Grand Highlander a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Highlander model years, the 2024 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.