2011 Toyota Highlander Hybrid Problems, Complaints & Recalls
- Compared with other Highlander Hybrid years
- Not enough data 13th of 22 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 5 complaints with NHTSA about the 2011 Toyota Highlander Hybrid. That ranks 13th out of 22 Highlander Hybrid model years for complaints. The most reported problem area is vehicle speed control (2 complaints, 40%), typically at around 66,000 miles. There is 1 safety recall covering this model year. NHTSA has opened 3 defect investigations involving it.
- 5owner complaints
- 1safety recalls
- 3NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Toyota Highlander Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Vehicle Speed Control | 2 | 40% | 66,000 | — | — |
| Engine | 1 | 20% | 105,000 | — | — |
| Service Brakes | 1 | 20% | 153,000 | — | — |
| Unknown or Other | 1 | 20% | 30,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Toyota Highlander Hybrid recalls (1)
Tap a recall to see the problem, the risk and the fix.
Visibility:power window devices and controls
Problem: Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Risk: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Fix: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
- Steering Column Separation (EA18006) — opened Nov 16, 2018, closed Apr 2, 2024.
- Upper Steering Column Separation (PE18005) — opened May 4, 2018, closed Nov 20, 2018.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Tl* the contact owns a 2011 toyota highlander hybrid. While driving approximately 40 mph, a grinding noise was present coming from the engine. The vehicle was taken to north brook toyota (1530 frontage rd, north brook, il) where it was diagnosed that the rubber oil hose was damaged. The failure…
Tl* the contact owns a 2011 toyota highlander hybrid. While driving at low speeds, the vehicle accelerated without warning. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not contacted. The failure mileage was 60,000.
Break light warnings all came on. Brakes went out while in motion on a city street. Had to shove break pedal down with both feet to the floor going uphill to stop. Dealership told us it's the break actuator pump and will be $5000 to repair. This is a serious hardship on us. I'm a foster parent and…
The back-up camera has started shown more of the bumper... It has started pointing more to it. The camera did not see loose. But i see the more bumper on the screen. When i contacted to the dealership, where i purchased include the extended warranty in 2011. I was told that i still have to pay the…
My highlander hybrid: pushed start button, and behaved normally. Upon being placed in gear, the vehicle attempted to accelerate as if the gas pedal was pushed to the floor. Only heavy brake pressure prevented a seriously dangerousness condition of full acceleration in a small parking lot. When…
Other Toyota Highlander Hybrid years
← 2010 Highlander Hybrid · 2012 Highlander Hybrid →
See all Toyota Highlander Hybrid problems by year, every Toyota model, or the Toyota VIN decoder.
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Frequently asked questions
What are the most common problems with the 2011 Toyota Highlander Hybrid?
Owners most often report vehicle speed control, engine, service brakes problems. The top one, vehicle speed control, accounts for 2 complaints.
Was there a recall on the 2011 Toyota Highlander Hybrid?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Toyota Highlander Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Highlander Hybrid model years, the 2011 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.