2023 Toyota Highlander Hybrid Problems, Complaints & Recalls
- Compared with other Highlander Hybrid years
- Not enough data 7th of 22 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 9 complaints with NHTSA about the 2023 Toyota Highlander Hybrid. That ranks 7th out of 22 Highlander Hybrid model years for complaints. The most reported problem area is structure (3 complaints, 33%). There are 6 safety recalls covering this model year.
- 9owner complaints
- 6safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Toyota Highlander Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure | 3 | 33% | — | — | — |
| Air Bags | 1 | 11% | 6,000 | — | — |
| Electrical System | 1 | 11% | 6,000 | — | — |
| Seat Belts | 1 | 11% | — | — | — |
| Seats | 1 | 11% | — | — | — |
| Service Brakes | 1 | 11% | 6,000 | — | — |
| Steering | 1 | 11% | — | — | — |
| Unknown or Other | 1 | 11% | — | — | — |
| Vehicle Speed Control | 1 | 11% | 20,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Toyota Highlander Hybrid recalls (6)
Tap a recall to see the problem, the risk and the fix.
Seats:mid/rear assembly:recliner
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Risk: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyotaâs customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
Back over prevention:display function
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Air bags:frontal:driver clockspring/spiral cassette; steering:column
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Equipment:other:labels
Problem: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Structure:body:bumpers
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Risk: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Fix: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Steering:column; air bags:frontal:driver clockspring/spiral cassette
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair…
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, the vehicle surged forward and accelerated before coming to a stop. The failure occurred intermittently; however, the failure seemed most pronounced while decelerating from highway speeds…
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133…
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not…
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
Other Toyota Highlander Hybrid years
← 2022 Highlander Hybrid · 2024 Highlander Hybrid →
See all Toyota Highlander Hybrid problems by year, every Toyota model, or the Toyota VIN decoder.
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Frequently asked questions
What are the most common problems with the 2023 Toyota Highlander Hybrid?
Owners most often report structure, air bags, electrical system problems. The top one, structure, accounts for 3 complaints.
Was there a recall on the 2023 Toyota Highlander Hybrid?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Toyota Highlander Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Highlander Hybrid model years, the 2023 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.