2003 Toyota Matrix Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 7, 2018 · 268 owner complaints analyzed

Compared with other Matrix years
Far more complaints than other years 1st of 12 for complaints
NHTSA crash rating
Not rated

Owners have filed 268 complaints with NHTSA about the 2003 Toyota Matrix. That is the most of any Matrix model year in the database (12 years). The most reported problem area is power train (83 complaints, 31%), typically at around 75,000 miles. Complaints mention 19 crashes, 3 fires, 22 injuries. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.

Toyota Matrix
CEM_0093_218. Representative photo; appearance varies by model year. Photo: Chris, CC BY 2.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2003 Toyota Matrix problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train83 · ~75,000 mi
Air Bags57 · ~120,000 mi
Engine and Engine Cooling25 · ~76,820 mi
Vehicle Speed Control21 · ~55,500 mi
Service Brakes, Hydraulic13 · ~37,115 mi
Electrical System12 · ~53,540 mi
Structure12 · ~8,000 mi
Unknown or Other11 · ~95,025 mi
Visibility9 · ~98,514 mi
Engine8 · ~128,500 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train problems8331%75,000“manual transmission” (22%)$3,800
Air Bags problems5721%120,000“numbers air bags” (21%)—
Engine and Engine Cooling259%76,820——
Vehicle Speed Control218%55,500——
Service Brakes, Hydraulic135%37,115——
Electrical System124%53,540——
Structure124%8,000——
Unknown or Other114%95,025——
Visibility93%98,514——
Engine83%128,500——
Steering83%79,000——
Seat Belts62%150,000——
Tires62%20,000——
Interior Lighting52%6,065——
Latches/locks/linkages41%48,900——
Equipment31%57,000——
Fuel System, Other31%19,840——
Service Brakes31%182,000——
Suspension31%73,000——
Electronic Stability Control (esc)21%95,025——
Exterior Lighting21%100——
Fuel/propulsion System21%222,500——
Fuel System, Gasoline21%62,500——
Parking Brake21%30,000——
Seats10%130——
Visibility/wiper10%———
Wheels10%102,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2015, with 34 complaints
2002: 142002142003: 30302004: 282004282005: 14142006: 112006112007: 882008: 212008212009: 21212010: 332010332011: 15152012: 7201272013: 552014: 122014122015: 34342016: 9201692017: 222018: 420184

n = 268 complaints · Source: NHTSA

2003 Toyota Matrix recalls (1)

Tap a recall to see the problem, the risk and the fix.

Visibility:glass, side/rearApr 10, 2008 · NHTSA campaign 08V162000 · 662,178 vehicles

Problem: Toyota is recalling 662,178 my 2003-2004 corolla, corolla matrix and pontiac vibe vehicles equipped with power windows. The driver and front passenger door glass bolts may loosen and come off, causing the door glass to separate from the window regulator. Due to the components becoming loose and possibly rattling, an abnormal noise may be heard from the driver and /or front passenger door when operating the power windows.

Risk: The door glass may separate from the window regulator, bind and shatter during operation of the power windows, causing driver distraction and/or injury.

Fix: Dealers will replace the driver and front passenger door glass bolts with newly designed bolts free of charge. The recall began on april 16, 2008 to toyota owners. The recall began on may 21, 2008, for pontiac owners. Owners may contact toyota at 1-888-270-9371 or pontiac at 1-800-620-7668.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Side front power window shatters (EA08004) — opened Feb 5, 2008, closed May 1, 2008, led to recall 08V162000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tl* the contact owned a 2003 toyota matrix. While driving approximately 50 mph, the contact rear ended another vehicle. The front end of the contact's vehicle was severely damaged, but the air bags did not deploy. The driver sustained an injured chest and shoulder, which required medical treatment…

Air Bags · received Dec 7, 2018 · NHTSA complaint 11156847

I have gotten the "takata recall" letter and took my car on march 18, 2018, with mike briseno from toyota here near my place 1901 s figueroa st, los angeles, ca 90007. They offered me an uber ride home from the dealership with my husband and said it will take 2-3 hours. Got the call from mike…

Air Bags · received Sep 14, 2018 · NHTSA complaint 11129524

Tl* the contact owns a 2003 toyota matrix. While the contact was idling at a red light, the seat belt air bag restraint system erroneously activated and forcefully secured the driver into the seat. During the incident, no crash had occurred. The vehicle was taken to the local dealer (baierl toyota…

Air Bags · received Sep 11, 2018 · NHTSA complaint 11128740

Takata recall my wife and i had an accident in the freeway on our way home more than 7 years ago. We were travelling at around 50-55 mph when suddenly the car in front of us stopped. Resulted in hitting the back bumper of the car in front of us. The car sustained just minor scratched but our car…

Air Bags · received Apr 18, 2018 · NHTSA complaint 11088836

The airbag indicator on my car lit up. I scheduled an appointment with toyota to have it diagnosed, and they said that i needed a new spiral clock spring cable, which is part number 84306-02110. This is an expensive part, over $300. After doing some searching, i found out that 1) many other toyota…

Air Bags · received Oct 22, 2017 · NHTSA complaint 11039108

Other Toyota Matrix years

← 2002 Matrix · 2004 Matrix →

See all Toyota Matrix problems by year, every Toyota model, or the Toyota VIN decoder.

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Frequently asked questions

What are the most common problems with the 2003 Toyota Matrix?

Owners most often report power train, air bags, engine and engine cooling problems. The top one, power train, accounts for 83 complaints.

Was there a recall on the 2003 Toyota Matrix?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2003 Toyota Matrix a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Matrix model years, the 2003 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.