2004 Toyota Matrix Problems, Complaints & Recalls
- Compared with other Matrix years
- More complaints than other years 5th of 12 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 138 complaints with NHTSA about the 2004 Toyota Matrix. That ranks 5th out of 12 Matrix model years for complaints. The most reported problem area is power train (37 complaints, 27%), typically at around 88,250 miles. Complaints mention 18 crashes, 2 fires, 17 injuries. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.
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- 138owner complaints
- 1safety recalls
- 1NHTSA investigations
- 18complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Toyota Matrix problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 37 | 27% | 88,250 | — | — |
| Air Bags | 35 | 25% | 100,000 | — | — |
| Vehicle Speed Control | 15 | 11% | 34,250 | — | — |
| Visibility | 13 | 9% | 67,400 | — | — |
| Electrical System | 9 | 7% | 97,000 | — | — |
| Steering | 8 | 6% | 81,133 | — | — |
| Structure | 8 | 6% | 35,009 | — | — |
| Fuel System, Gasoline | 7 | 5% | 34,300 | — | — |
| Engine and Engine Cooling | 6 | 4% | 103,000 | — | — |
| Tires | 6 | 4% | 14,149 | — | — |
| Suspension | 5 | 4% | 26,000 | — | — |
| Engine | 4 | 3% | 34,250 | — | — |
| Unknown or Other | 4 | 3% | 134,625 | — | — |
| Service Brakes, Hydraulic | 3 | 2% | 18,400 | — | — |
| Equipment | 2 | 1% | 87,000 | — | — |
| Seat Belts | 2 | 1% | — | — | — |
| Wheels | 2 | 1% | 68,250 | — | — |
| Electronic Stability Control | 1 | 1% | 2,500 | — | — |
| Electronic Stability Control (esc) | 1 | 1% | — | — | — |
| Service Brakes | 1 | 1% | 149,280 | — | — |
| Visibility/wiper | 1 | 1% | 95,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Toyota Matrix recalls (1)
Tap a recall to see the problem, the risk and the fix.
Visibility:glass, side/rear
Problem: Toyota is recalling 662,178 my 2003-2004 corolla, corolla matrix and pontiac vibe vehicles equipped with power windows. The driver and front passenger door glass bolts may loosen and come off, causing the door glass to separate from the window regulator. Due to the components becoming loose and possibly rattling, an abnormal noise may be heard from the driver and /or front passenger door when operating the power windows.
Risk: The door glass may separate from the window regulator, bind and shatter during operation of the power windows, causing driver distraction and/or injury.
Fix: Dealers will replace the driver and front passenger door glass bolts with newly designed bolts free of charge. The recall began on april 16, 2008 to toyota owners. The recall began on may 21, 2008, for pontiac owners. Owners may contact toyota at 1-888-270-9371 or pontiac at 1-800-620-7668.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Side front power window shatters (EA08004) — opened Feb 5, 2008, closed May 1, 2008, led to recall 08V162000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Tl* the contact owns a 2004 toyota matrix. The contact stated that while raising or lowering the driver's side window, there was a clicking and rattling sound heard. The window also seemed to looser than normal. The contact became aware of nhtsa campaign number: 08v162000 (visibility) however, the…
Takata recall will someone get toyota to repair my car? I have been trying to get my airbag hazard repaired since 2014 recall came out. No success to date. Meanwhile forced to drive potential bomb. It appears toyota is giving people the run-around. I stayed on the line for great length of time and…
Takata recall - while driving on a highway, there was a slow up, and i braked, but stopped right at the rear bumper of the car in front of me. However, another car was coming behind me and couldn't stop, or didn't notice that traffice had stopped. He pushed me into the car in front of me. At that…
Takata recall. I've been receiving recall notices for this vehicle for years. I have been attempting to have three issues resolved, only one of which is the takata airbag problem. I have attempted to make an appointment for the repairs at the nearest toyota dealer to me (about a 2.5 hour-rt drive…
Takata recall not addressed by the manufacturer in a timely manner. Recall number: 08v162 from 2008, recall status is incomplete. Leading to power windows completely immovable. Manufacturer failed to remedy these recalls in a timely manner.
Other Toyota Matrix years
| Year | Complaints | Recalls |
|---|---|---|
| 2013 Matrix | 0 | 1 |
| 2012 Matrix | 5 | 1 |
| 2011 Matrix | 10 | 2 |
| 2010 Matrix | 45 | 4 |
| 2009 Matrix | 192 | 3 |
| 2008 Matrix | 38 | 2 |
| 2007 Matrix | 96 | 2 |
| 2006 Matrix | 170 | 3 |
| 2005 Matrix | 213 | 1 |
| 2004 | 138 | 1 |
| 2003 Matrix | 268 | 1 |
| 2002 Matrix | 2 | 0 |
See all Toyota Matrix problems by year, every Toyota model, or the Toyota VIN decoder.
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Frequently asked questions
What are the most common problems with the 2004 Toyota Matrix?
Owners most often report power train, air bags, vehicle speed control problems. The top one, power train, accounts for 37 complaints.
Was there a recall on the 2004 Toyota Matrix?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Toyota Matrix a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Matrix model years, the 2004 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.