2000 Toyota Sienna Structure Problems

Source: NHTSA · Updated Nov 6, 2023 · 52 complaints analyzed

Owners have filed 52 complaints with NHTSA about structure problems on the 2000 Toyota Sienna, 14% of all complaints for this model year. Half of the reports with a mileage happened before 120,000 miles. The words owners use most often: “sliding door” (48% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Sliding door: mentioned in 25 of 52 complaints (48%)
  • Broke off: mentioned in 5 of 52 complaints (10%)

At what mileage do structure problems happen?

Based on 25 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles1 · 4%
25k–50k miles4 · 16%
50k–75k miles1 · 4%
75k–100k miles4 · 16%
100k–150k miles11 · 44%
150k+ miles4 · 16%

How serious are the reports?

Of 52 complaints, 2 mention a crash, 1 a fire, 3 an injury.

Toyota Sienna structure complaints by model year

Peak: 2004, with 962 complaints
1996: 119961998: 351999: 3619992000: 522001: 3520012002: 422003: 1820032004: 9629622005: 49920052006: 2612007: 10220072008: 1172009: 9720092010: 572011: 15420112012: 722013: 4420132014: 442015: 6120152016: 272017: 1420172018: 52019: 620192020: 4

n = 2,745 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2020 Sienna411%—
2019 Sienna613%42,500
2018 Sienna57%8,700
2017 Sienna149%20,000
2016 Sienna2736%33,256
2015 Sienna6126%26,000
2014 Sienna4427%63,500
2013 Sienna4424%39,000
2012 Sienna7229%53,205
2011 Sienna15425%71,500
2010 Sienna5733%70,500
2009 Sienna9747%81,000
2008 Sienna11727%81,850
2007 Sienna10228%70,000
2006 Sienna26126%68,000
2005 Sienna49944%65,000
2004 Sienna96247%80,000
2003 Sienna1817%80,000
2002 Sienna4223%75,000
2001 Sienna3519%78,000
2000 Sienna5214%120,000
1999 Sienna3617%95,500
1998 Sienna3512%101,000
1996 Sienna133%—

When owners reported it

Peak: 2003, with 9 complaints
1999: 2199922000: 4200042001: 2200122002: 5200252003: 9200392005: 2200522007: 1200712008: 8200882009: 4200942010: 5201052011: 5201152012: 1201212013: 1201312014: 320143

n = 52 complaints · Source: NHTSA

Related recalls (1)

StructureApr 20, 2010 · NHTSA campaign 10V160000 · 600,000 vehicles

Problem: Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. The subject vehicles are equipped with the spare tire stowed under the vehicle. If the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable.

Risk: The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash.

Fix: Toyota will notify owners with an interim letter initially instructing them to bring their vehicle to authorized dealers to inspect for corrosion. A second notice will be sent when the permanent remedy is available. For more information, please see toyota's amended recall report of july 19, 2010. The safety recall is expected to begin on october 12, 2010. Owners may contact toyota at 1-800-331-4331.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Within a two minute period, both sliding doors that were previously functioning, suddenly failed in a closed position. They could not be opened manually using the door handles from both inside and outside the vehicle, or by attempting to actuate the right side power door. The power door locks had…

Received Sep 17, 2014 · NHTSA complaint 10637033

Tl* the contact owns a 2000 toyota sienna. The contact stated that the passenger's side door handle detached. The contact mentioned that the passenger's side door could not be opened or closed from the outside or inside of the vehicle. The vehicle was diagnosed and needed the plastic assembly door…

Received Aug 7, 2014 · NHTSA complaint 10620673

Without warning, plastic door handles break, rendering ability to open, close hatch or door impossible. Hatch door broke first approximately january 2013, then rear sliding door, and then today, passenger front door. Hatch has no inside door handle, so without warning door immediately inoperable…

Received May 24, 2014 · NHTSA complaint 10593901
Toyota Sienna
Toyota Sienna (XL40) Washington DC, USA. Representative photo; appearance varies by model year. Photo: OWS Photography, CC BY 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2000 Toyota Siennas have structure problems?

No. NHTSA has 52 owner complaints about structure for the 2000 Toyota Sienna (14% of the 363 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2000 Toyota Sienna structure?

Yes: 1 safety recall list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do structure problems start?

The median reported mileage is 120,000 miles: half of the reports with a mileage came before that.

What do owners say about structure problems on the 2000 Toyota Sienna?

The most frequent phrase is “sliding door”, in 25 of 52 complaints, followed by “broke off” (5).

Other 2000 Toyota Sienna problems

See all 2000 Toyota Sienna problems or structure problems across all Sienna years.