2004 Toyota Sienna Structure Problems
Owners have filed 962 complaints with NHTSA about structure problems on the 2004 Toyota Sienna, 47% of all complaints for this model year. Half of the reports with a mileage happened before 80,000 miles. The words owners use most often: “sliding door” (39% of reports).
- 962structure complaints
- 80,000median miles at failure
- 0mention a crash
- 74mention an injury
- 2related recalls
- $2,600typical repair cost reported by owners
- 32%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Sliding door: mentioned in 371 of 962 complaints (39%)
- Cable snapped: mentioned in 80 of 962 complaints (8%)
- Open close: mentioned in 75 of 962 complaints (8%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical structure repair on the 2004 Toyota Sienna at $2,600, and half of them between $2,150 and $3,050.
Based on 149 NHTSA complaints about this problem alone that state a repair bill or quote (2005–2018), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do structure problems happen?
Based on 807 complaints that reported the odometer reading.
How serious are the reports?
Of 962 complaints, 1 a fire, 74 an injury.
Toyota Sienna structure complaints by model year
| Model year | Structure complaints | Share of that year | Median miles |
|---|---|---|---|
| 2020 Sienna | 4 | 11% | — |
| 2019 Sienna | 6 | 13% | 42,500 |
| 2018 Sienna | 5 | 7% | 8,700 |
| 2017 Sienna | 14 | 9% | 20,000 |
| 2016 Sienna | 27 | 36% | 33,256 |
| 2015 Sienna | 61 | 26% | 26,000 |
| 2014 Sienna | 44 | 27% | 63,500 |
| 2013 Sienna | 44 | 24% | 39,000 |
| 2012 Sienna | 72 | 29% | 53,205 |
| 2011 Sienna | 154 | 25% | 71,500 |
| 2010 Sienna | 57 | 33% | 70,500 |
| 2009 Sienna | 97 | 47% | 81,000 |
| 2008 Sienna | 117 | 27% | 81,850 |
| 2007 Sienna | 102 | 28% | 70,000 |
| 2006 Sienna | 261 | 26% | 68,000 |
| 2005 Sienna | 499 | 44% | 65,000 |
| 2004 Sienna | 962 | 47% | 80,000 |
| 2003 Sienna | 18 | 17% | 80,000 |
| 2002 Sienna | 42 | 23% | 75,000 |
| 2001 Sienna | 35 | 19% | 78,000 |
| 2000 Sienna | 52 | 14% | 120,000 |
| 1999 Sienna | 36 | 17% | 95,500 |
| 1998 Sienna | 35 | 12% | 101,000 |
| 1996 Sienna | 1 | 33% | — |
When owners reported it
Related recalls (2)
Structure
Problem: Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. The subject vehicles are equipped with the spare tire stowed under the vehicle. If the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable.
Risk: The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash.
Fix: Toyota will notify owners with an interim letter initially instructing them to bring their vehicle to authorized dealers to inspect for corrosion. A second notice will be sent when the permanent remedy is available. For more information, please see toyota's amended recall report of july 19, 2010. The safety recall is expected to begin on october 12, 2010. Owners may contact toyota at 1-800-331-4331.
Structure:body:hatchback/liftgate
Problem: Toyota is conducting a safety improvement campaign involving 196,222 my 2004-2006 toyota sienna vehicles equipped with power rear liftgate struts. The gas struts used to help lift and support the rear power liftgate could wear out sooner than expected. As the gas struts deteriorate, the performance of the liftgate will begin to degrade and the power rear liftgate will operate more slowly than when the gas struts were new.
Risk: If not repaired, the gas struts may not be able to support the weight of the liftgate when it is open eventually, the gas struts could deteriorate to the point that the liftgate will fall about ten inches after it reaches the fully open position, at which point the power motor will engage and power the liftgate to the fully closed position. This condition may cause injury to a person who is struck by the liftgate when it falls or when it is closing.
Fix: Dealers will replace the gas struts with newly designed gas struts that have a longer service life. The campaign began on august 8, 2008, and will be mailed in three phases ending in late december 2008. Owners may contact toyota at 1-888-270-9371.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2004 Toyota Sienna. The contact stated that while the liftgate door was opened, the door had erroneously closed and failed to remain opened. The vehicle was taken to the local dealer who diagnosed that the rear hatch door struts were faulty and needed to be replaced. The vehicle…
The contact owns a 2004 Toyota Sienna. The contact stated while the vehicle was parked, the tailgate inadvertently opened, then closed independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the tailgate hydraulic struts…
Passenger right slider Will not open! Only opens About 8 inches. This is a safety hazzard for a passenger back seat r/h! This is well known condition! Could be deadly, in the right Surcomstance
Frequently asked questions
Do all 2004 Toyota Siennas have structure problems?
No. NHTSA has 962 owner complaints about structure for the 2004 Toyota Sienna (47% of the 2,062 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2004 Toyota Sienna structure?
Yes: 2 safety recalls list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do structure problems start?
The median reported mileage is 80,000 miles: half of the reports with a mileage came before that.
How much does it cost to fix structure problems on the 2004 Toyota Sienna?
Owners report a typical cost of $2,600 (half paid between $2,150 and $3,050), from 149 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about structure problems on the 2004 Toyota Sienna?
The most frequent phrase is “sliding door”, in 371 of 962 complaints, followed by “cable snapped” (80).
Other 2004 Toyota Sienna problems
See all 2004 Toyota Sienna problems or structure problems across all Sienna years.