2012 Toyota Sienna Structure Problems

Source: NHTSA · Updated Jul 14, 2026 · 72 complaints analyzed

Owners have filed 72 complaints with NHTSA about structure problems on the 2012 Toyota Sienna, 29% of all complaints for this model year. Half of the reports with a mileage happened before 53,205 miles. The words owners use most often: “sliding door” (39% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Sliding door: mentioned in 28 of 72 complaints (39%)
  • Air bags structure: mentioned in 12 of 72 complaints (17%)
  • Takata numbers: mentioned in 12 of 72 complaints (17%)
  • Open close: mentioned in 5 of 72 complaints (7%)

At what mileage do structure problems happen?

Based on 32 complaints that reported the odometer reading.

Under 10k miles3 · 9%
10k–25k miles2 · 6%
25k–50k miles11 · 34%
50k–75k miles6 · 19%
75k–100k miles5 · 16%
100k–150k miles2 · 6%
150k+ miles3 · 9%

How serious are the reports?

Of 72 complaints, 2 mention a crash, 1 a fire, 3 an injury.

Toyota Sienna structure complaints by model year

Peak: 2004, with 962 complaints
1996: 119961998: 351999: 3619992000: 522001: 3520012002: 422003: 1820032004: 9629622005: 49920052006: 2612007: 10220072008: 1172009: 9720092010: 572011: 15420112012: 722013: 4420132014: 442015: 6120152016: 272017: 1420172018: 52019: 620192020: 4

n = 2,745 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2020 Sienna411%—
2019 Sienna613%42,500
2018 Sienna57%8,700
2017 Sienna149%20,000
2016 Sienna2736%33,256
2015 Sienna6126%26,000
2014 Sienna4427%63,500
2013 Sienna4424%39,000
2012 Sienna7229%53,205
2011 Sienna15425%71,500
2010 Sienna5733%70,500
2009 Sienna9747%81,000
2008 Sienna11727%81,850
2007 Sienna10228%70,000
2006 Sienna26126%68,000
2005 Sienna49944%65,000
2004 Sienna96247%80,000
2003 Sienna1817%80,000
2002 Sienna4223%75,000
2001 Sienna3519%78,000
2000 Sienna5214%120,000
1999 Sienna3617%95,500
1998 Sienna3512%101,000
1996 Sienna133%—

When owners reported it

Peak: 2017, with 49 complaints
2012: 1201212013: 1201312014: 8201482015: 3201532016: 3201632017: 492017492018: 2201822019: 2201922023: 1202312026: 220262

n = 72 complaints · Source: NHTSA

Related recalls (1)

Structure:body:doorNov 29, 2016 · NHTSA campaign 16V858000 · 744,437 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.

Risk: If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.

Fix: Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The automatic side doors of this Toyota sienna le have malfunctioned twice between expensive repairs. When the hardware comes off the guide rail, it hits the window behind the door and shatters in covering the interior and occupants with glass. I had the window repaired after I had the door…

Received Jul 14, 2026 · NHTSA complaint 11750350

The contact owns a 2012 Toyota Sienna. The contact was unable to use the driver's side cargo door. The contact stated that the door was possibly frozen; however, while driving at an undisclosed speed, the door opened unexpectedly. The contact referenced NHTSA Campaign Number: 16V858000 (Structure)…

Received Jan 29, 2026 · NHTSA complaint 11714163

The contact owns a 2012 Toyota Sienna. The contact stated that the rear passenger side power sliding door cable broke. The driver-side power sliding door was malfunctioning. There was an abnormal clunking noise detected. The door failed to close with the automatic button. The contact had to…

Received Mar 17, 2023 · NHTSA complaint 11512431
Toyota Sienna
Toyota Sienna (XL40) Washington DC, USA. Representative photo; appearance varies by model year. Photo: OWS Photography, CC BY 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2012 Toyota Siennas have structure problems?

No. NHTSA has 72 owner complaints about structure for the 2012 Toyota Sienna (29% of the 247 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2012 Toyota Sienna structure?

Yes: 1 safety recall list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do structure problems start?

The median reported mileage is 53,205 miles: half of the reports with a mileage came before that.

What do owners say about structure problems on the 2012 Toyota Sienna?

The most frequent phrase is “sliding door”, in 28 of 72 complaints, followed by “air bags structure” (12).

Other 2012 Toyota Sienna problems

See all 2012 Toyota Sienna problems or structure problems across all Sienna years.