1997 Volkswagen Jetta Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 9, 2013 · 54 owner complaints analyzed

Compared with other Jetta years
Far fewer complaints than other years 24th of 32 for complaints
NHTSA crash rating
Not rated

Owners have filed 54 complaints with NHTSA about the 1997 Volkswagen Jetta. That ranks 24th out of 32 Jetta model years for complaints. The most reported problem area is electrical system (17 complaints, 31%), typically at around 55,000 miles. Complaints mention 3 crashes, 1 fire, 2 injuries. There is 1 safety recall covering this model year. NHTSA has opened 2 defect investigations involving it.

Volkswagen Jetta
A 2025 Volkswagen Jetta SEL photographed in Flushing, Queens , New York, USA. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 1997 Volkswagen Jetta problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System17 · ~55,000 mi
Visibility16 · ~73,000 mi
Engine and Engine Cooling11 · ~84,579 mi
Power Train8 · ~55,117 mi
Structure7 · ~96,593 mi
Air Bags5 · ~92,000 mi
Suspension5 · ~36,721 mi
Equipment4 · ~84,000 mi
Fuel System, Gasoline4 · ~85,001 mi
Latches/locks/linkages4 · ~73,671 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System1731%55,000——
Visibility1630%73,000——
Engine and Engine Cooling1120%84,579——
Power Train815%55,117——
Structure713%96,593——
Air Bags59%92,000——
Suspension59%36,721——
Equipment47%84,000——
Fuel System, Gasoline47%85,001——
Latches/locks/linkages47%73,671——
Vehicle Speed Control47%130,000——
Steering24%140,000——
Tires24%36,721——
Unknown or Other24%118,818——
Wheels24%56,500——
Service Brakes12%180,000——
Service Brakes, Hydraulic12%12,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2003, with 19 complaints
2002: 1200212003: 192003192004: 172004172005: 9200592007: 3200732008: 1200812010: 3201032013: 120131

n = 54 complaints · Source: NHTSA

1997 Volkswagen Jetta recalls (1)

Tap a recall to see the problem, the risk and the fix.

Fuel system, gasoline:storage:tank assembly:filler pipe and capJan 25, 2002 · NHTSA campaign 02V026000 · 487,284 vehicles

Problem: On some passenger vehicles, the fuel tank filler neck can suffer abrasion damage if the rear tire goes flat and the vehicle is driven until the tire disintegrates.

Risk: Fuel leakage can occur increasing the risk of a fire.

Fix: Dealers will fit passat vehicles with a new wheel house liner that will better protect the car's filler neck. Jetta vehicles will be fitted with a different metal shield designed to enhance abrasion protection in the event of tire disintegration. Owner notification began june 13, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volkswagen at 1-800-822-8987.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Fuel tank puncture (EA00028) — opened Dec 28, 2000, closed Jan 29, 2002, led to recall 02V026000.
  • Fuel tank puncture (PE00033) — opened Aug 10, 2000, closed Dec 28, 2000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

A 1997 volkswagen jetta gt, equipped with frontal airbags was in a collision due to the use of aftermarket parts, which included after market ball joints not supplied from the dealer, this part failed after 12.7km on the highway traveling at 110km/h 65mph, the car steering was very shaky when…

Suspension · received Dec 9, 2013 · NHTSA complaint 10555379

It was at night rainy and cold. I turned on the heater and defroster because my car windows and whole inside of cabin were obscures by a fog. My defroster cleared the back window but all others not so i rolled down the windows and shut down the heater. I waited a while and used clothing to wipe the…

Engine and Engine Cooling · received Apr 15, 2010 · NHTSA complaint 10325882

The speedometer in any occasions does not mark the speed but if it marks the miles that are covered and it doest turn on the light of check engine to be able to know that it is trumping the speedometer, sometimes meanwhile the car lighting and in movement it stops working it is not the first car…

Electrical System · received Feb 1, 2010 · NHTSA complaint 10303505

Accelerator sticks when in high rpm, if you hit the brake it slows the car down a little but the car continues to accelerate. This has happened 2 times when i'm going around 60pmh and have dropped into 4th gear to pass someone. I had to shut the car off to stop it from accelerating. Then when the…

Vehicle Speed Control · received Jan 21, 2010 · NHTSA complaint 10301811

The hood became undone while at freeway speed and smashed into the windshield causing a large obstruction of vision increasing the possibility of an accident. The hood latch became loose to where it did not latch properly. *tr

Structure · received Apr 10, 2008 · NHTSA complaint 10224117

Other Volkswagen Jetta years

← 1996 Jetta · 1998 Jetta →

See all Volkswagen Jetta problems by year, every Volkswagen model, or the Volkswagen VIN decoder.

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Frequently asked questions

What are the most common problems with the 1997 Volkswagen Jetta?

Owners most often report electrical system, visibility, engine and engine cooling problems. The top one, electrical system, accounts for 17 complaints.

Was there a recall on the 1997 Volkswagen Jetta?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 1997 Volkswagen Jetta a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Jetta model years, the 1997 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.