2020 Volkswagen Jetta Problems, Complaints & Recalls
- Compared with other Jetta years
- Far fewer complaints than other years 24th of 32 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 54 complaints with NHTSA about the 2020 Volkswagen Jetta. That ranks 24th out of 32 Jetta model years for complaints. The most reported problem area is electrical system (17 complaints, 31%), typically at around 8,000 miles. Complaints mention 1 crash, 2 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 54owner complaints
- 6safety recalls
- 1NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Volkswagen Jetta problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 17 | 31% | 8,000 | — | — |
| Unknown or Other | 13 | 24% | 7,902 | — | — |
| Engine | 12 | 22% | 14,000 | — | — |
| Power Train | 7 | 13% | 843 | — | — |
| Service Brakes | 7 | 13% | 4,950 | — | — |
| Fuel/propulsion System | 5 | 9% | 7,050 | — | — |
| Steering | 4 | 7% | 459 | — | — |
| Suspension | 3 | 6% | — | — | — |
| Vehicle Speed Control | 3 | 6% | 4,950 | — | — |
| Air Bags | 2 | 4% | — | — | — |
| Forward Collision Avoidance | 2 | 4% | — | — | — |
| Structure | 2 | 4% | — | — | — |
| Electronic Stability Control (esc) | 1 | 2% | 2,200 | — | — |
| Seats | 1 | 2% | — | — | — |
| Tires | 1 | 2% | — | — | — |
| Visibility | 1 | 2% | 42,829 | — | — |
| Visibility/wiper | 1 | 2% | 500 | — | — |
| Wheels | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Volkswagen Jetta recalls (6)
Tap a recall to see the problem, the risk and the fix.
Fuel system, gasoline
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Electrical system:ignition:switch
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Risk: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Fix: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Tires:pressure monitoring and regulating systems
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Risk: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Fix: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or AudiÂs customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Air bags: air bag/restraint control module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Risk: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Fix: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
Seats
Problem: Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Risk: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Fix: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Service brakes, hydraulic:foundation components:disc:caliper
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
Risk: If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
Fix: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647) (RQ23007) — opened Dec 12, 2023, closed Jul 1, 2024, led to recall 24V110.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On September 25th 2026, while driving my 2020 Volkswagen Jetta south on Route 12, the driver-front wheel completely separated from the vehicle while in motion. The vehicle suffered an immediate loss of structural control, and the undercarriage dropped directly onto the roadway, causing extensive…
upon my mechanic's inspection of the vehicle for an unrelated issue, it was found that the entire subframe is rusty and corroded. He informed me that it was at a critical stage that would sooner than later lead to structural failure. Upon brining it to the VW dealer, they agreed with the…
On 2 separate occasions (in recent 2 months); the car would not restart and error messages would include printing the electrical parking brake engagement. Attempts to reset were futile. Car had to be towed. After 2nd incident, the VW dealership identified that the ground wire for the electrical…
Volkswagen mandatory software update/campaign 24Fi corrupted the OCU/Telematics firmware on my vehicle. This firmware corruption deactivated the critical emergency SOS safety system (Automatic Crash Notification), leaving a persistent red fault light on the overhead console. The dealership…
Rear left coil spring snapped mid driving, breaking off a 3 inch piece. Car now rattles when it goes over bumps. Upon looking under the car, the right rear coil spring is corroded and snapped as well.
Other Volkswagen Jetta years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Jetta | 6 | 1 |
| 2025 Jetta | 30 | 2 |
| 2024 Jetta | 45 | 0 |
| 2023 Jetta | 43 | 0 |
| 2022 Jetta | 43 | 1 |
| 2021 Jetta | 69 | 4 |
| 2020 | 54 | 6 |
| 2019 Jetta | 549 | 11 |
| 2018 Jetta | 31 | 2 |
| 2017 Jetta | 160 | 6 |
| 2016 Jetta | 161 | 4 |
| 2015 Jetta | 194 | 7 |
| 2014 Jetta | 387 | 4 |
| 2013 Jetta | 517 | 4 |
| 2012 Jetta | 500 | 5 |
| 2011 Jetta | 607 | 7 |
| 2010 Jetta | 852 | 4 |
| 2009 Jetta | 889 | 6 |
| 2008 Jetta | 188 | 4 |
| 2007 Jetta | 201 | 4 |
| 2006 Jetta | 580 | 4 |
| 2005 Jetta | 248 | 4 |
| 2004 Jetta | 231 | 2 |
| 2003 Jetta | 456 | 2 |
| 2002 Jetta | 702 | 5 |
| 2001 Jetta | 668 | 6 |
| 2000 Jetta | 439 | 4 |
| 1999 Jetta | 349 | 6 |
| 1998 Jetta | 192 | 2 |
| 1997 Jetta | 54 | 1 |
| 1996 Jetta | 31 | 1 |
| 1995 Jetta | 220 | 4 |
See all Volkswagen Jetta problems by year, every Volkswagen model, or the Volkswagen VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Volkswagen Jetta?
Owners most often report electrical system, unknown or other, engine problems. The top one, electrical system, accounts for 17 complaints.
Was there a recall on the 2020 Volkswagen Jetta?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Volkswagen Jetta a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Jetta model years, the 2020 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.