Volkswagen Jetta Latches/locks/linkages Problems

Source: NHTSA · Updated Oct 8, 2026 · 167 complaints analyzed

Owners have filed 167 complaints with NHTSA about latches/locks/linkages problems on the Volkswagen Jetta across 22 model years. The 1995 model year has the most (37). The words owners use most often: “door lock” (23% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Door lock: mentioned in 39 of 167 complaints (23%)

At what mileage do latches/locks/linkages problems happen?

Based on 108 complaints that reported the odometer reading.

Under 10k miles8 · 7%
10k–25k miles8 · 7%
25k–50k miles17 · 16%
50k–75k miles30 · 28%
75k–100k miles22 · 20%
100k–150k miles18 · 17%
150k+ miles5 · 5%

How serious are the reports?

Of 167 complaints, 1 mention a crash, 2 a fire, 4 an injury.

Volkswagen Jetta latches/locks/linkages complaints by model year

Peak: 1995, with 37 complaints
1995: 371995371996: 31997: 419971998: 11999: 219992000: 82001: 1820012002: 62003: 720032004: 42005: 720052006: 142007: 820072008: 102009: 920092010: 142011: 720112012: 22013: 320132014: 12019: 120192021: 1

n = 167 complaints · Source: NHTSA

Model yearLatches/locks/linkages complaintsShare of that yearMedian miles
2021 Jetta11%—
2019 Jetta10%92,000
2014 Jetta10%4,700
2013 Jetta31%100,000
2012 Jetta20%107,000
2011 Jetta71%43,900
2010 Jetta142%45,000
2009 Jetta91%42,000
2008 Jetta105%86,300
2007 Jetta84%75,730
2006 Jetta142%76,500
2005 Jetta73%51,250
2004 Jetta42%80,150
2003 Jetta72%64,000
2002 Jetta61%64,000
2001 Jetta183%57,928
2000 Jetta82%89,250
1999 Jetta21%70,000
1998 Jetta11%—
1997 Jetta47%73,671
1996 Jetta310%101,500
1995 Jetta3717%119,272

When owners reported it

Peak: 2014, with 19 complaints
1995: 119951996: 41997: 319971998: 141999: 519992000: 32001: 620012002: 32003: 720032004: 92005: 620052006: 62007: 820072008: 82009: 720092010: 52011: 1220112012: 112013: 1320132014: 19192015: 520152017: 22018: 320182019: 22021: 120212022: 12024: 120242025: 2

n = 167 complaints · Source: NHTSA

Related recalls (1)

Latches/locks/linkages:hood:latchJul 16, 1998 · NHTSA campaign 98V160000 · 238,000 vehicles

Model years: 1995, 1996

Problem: Vehicle description: passenger vehicles. The bolts securing the front hood latch can loosen over time. The latch would move causing disengagement of the hood striker from the latch.

Risk: Unexpected opening of the hood could occur obstructing the driver's view of the road while driving, increasing the risk of a crash.

Fix: Dealers will inspect the hood latch and securing bolts and replace them if necessary.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2019 Volkswagen Jetta. The contact stated that after starting the vehicle, the message "Driver Door Sensor" was displayed, and the electronic parking brake erroneously activated. During the failure, all the doors were closed and secured. The contact stated that late,r while…

Received Mar 28, 2025 · NHTSA complaint 11651238

Door stopped opening from handle from outside after unlocking with remote only opens from inside door handle

Received Mar 4, 2025 · NHTSA complaint 11646369

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving or parked, the door locks, gas cap sensor, and tailgate were not working as intended. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who…

Received Jul 18, 2024 · NHTSA complaint 11603178

I would like to report driver door lock actuator goes bad over time, and could become an issue of getting out of the driver side of the door in a safely manner. I had to get door fixed a mechanic.

Received Jun 2, 2022 · NHTSA complaint 11467171

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD UNLOCK AND LOCK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN VW (3109 AUBURN WAY NORTH, AUBURN, WA 9800,2 [redacted]) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED…

Received May 12, 2021 · NHTSA complaint 11416352
Volkswagen Jetta
A 2025 Volkswagen Jetta SEL photographed in Flushing, Queens , New York, USA. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all Volkswagen Jettas have latches/locks/linkages problems?

No. NHTSA has 167 owner complaints about latches/locks/linkages for the Volkswagen Jetta. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Volkswagen Jetta latches/locks/linkages?

Yes: 1 safety recall list latches/locks/linkages. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

What do owners say about latches/locks/linkages problems on the Volkswagen Jetta?

The most frequent phrase is “door lock”, in 39 of 167 complaints.

Other Volkswagen Jetta problems

See all Volkswagen Jetta problems.