2020 Volvo S60 Problems, Complaints & Recalls
- Compared with other S60 years
- Far fewer complaints than other years 17th of 26 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 11 complaints with NHTSA about the 2020 Volvo S60. That ranks 17th out of 26 S60 model years for complaints. The most reported problem area is service brakes (5 complaints, 45%), typically at around 7,500 miles. Complaints mention 1 crash. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
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- 11owner complaints
- 4safety recalls
- 1NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Volvo S60 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Service Brakes | 5 | 45% | 7,500 | — | — |
| Electrical System | 3 | 27% | 7,500 | — | — |
| Forward Collision Avoidance | 3 | 27% | 11,750 | — | — |
| Steering | 3 | 27% | — | — | — |
| Suspension | 2 | 18% | — | — | — |
| Vehicle Speed Control | 2 | 18% | 16,000 | — | — |
| Engine | 1 | 9% | — | — | — |
| Power Train | 1 | 9% | — | — | — |
| Tires | 1 | 9% | — | — | — |
| Unknown or Other | 1 | 9% | — | — | — |
| Visibility/wiper | 1 | 9% | — | — | — |
| Wheels | 1 | 9% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Volvo S60 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction battery; electrical system:software
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Risk: A short circuit in a high-voltage battery increases the risk of a fire.
Fix: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Air bags:frontal
Problem: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Risk: An air bag that does not deploy properly in a crash increases the risk of injury.
Fix: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
Electrical system:wiring:fuses and circuit breakers; fuel system, gasoline:delivery:fuel pump
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Fix: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Forward collision avoidance: automatic emergency braking; forward collision avoidance:software:pedestrian/cyclist/object/obstacle/ recognition
Problem: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Fix: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On two separate occasions in the past two months June 6 and Aug. 15, this vehicle experienced a severe unintended engine surge / unintended acceleration event while at a complete stop with my foot firmly on the brake. On both occasions, the engine RPMs spiked above 1,000 RPM, forcing the vehicle to…
See attached document for complaint.
The car has âdetectedâ a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. Itâs very dangerous and I have a strong theory itâs the model in general and not an isolated situation with my car.
The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A police report was…
It is unknown what caused this issue but ever since I bought my vehicle on April 5, 2021, I have been experiencing vibration issues when driving between 65-75 MPH. I have had my vehicle inspected at multiple Volvo Service Centers across Texas and no one can seem to figure out what is causing the…
Other Volvo S60 years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 S60 | 0 | 2 |
| 2024 S60 | 22 | 3 |
| 2023 S60 | 3 | 6 |
| 2022 S60 | 15 | 4 |
| 2021 S60 | 8 | 3 |
| 2020 | 11 | 4 |
| 2019 S60 | 25 | 4 |
| 2018 S60 | 4 | 1 |
| 2017 S60 | 17 | 5 |
| 2016 S60 | 25 | 4 |
| 2015 S60 | 58 | 2 |
| 2014 S60 | 25 | 3 |
| 2013 S60 | 87 | 4 |
| 2012 S60 | 121 | 8 |
| 2011 S60 | 5 | 6 |
| 2009 S60 | 7 | 3 |
| 2008 S60 | 10 | 2 |
| 2007 S60 | 21 | 2 |
| 2006 S60 | 31 | 3 |
| 2005 S60 | 44 | 3 |
| 2004 S60 | 198 | 5 |
| 2003 S60 | 120 | 6 |
| 2002 S60 | 186 | 8 |
| 2001 S60 | 223 | 8 |
| 2000 S60 | 1 | 0 |
| 1999 S60 | 0 | 0 |
See all Volvo S60 problems by year, every Volvo model, or the Volvo VIN decoder.
Similar Volvo models
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Frequently asked questions
What are the most common problems with the 2020 Volvo S60?
Owners most often report service brakes, electrical system, forward collision avoidance problems. The top one, service brakes, accounts for 5 complaints.
Was there a recall on the 2020 Volvo S60?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Volvo S60 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other S60 model years, the 2020 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.