2018 Cadillac CTS Problems, Complaints & Recalls
- Compared with other CTS years
- Not enough data 17th of 17 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 8 complaints with NHTSA about the 2018 Cadillac CTS. That ranks 17th out of 17 CTS model years for complaints. The most reported problem area is electrical system (3 complaints, 38%), typically at around 7,250 miles. Complaints mention 1 crash. There are 2 safety recalls covering this model year.
- 8owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2018 Cadillac CTS problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 3 | 38% | 7,250 | — | — |
| Power Train | 3 | 38% | 12,300 | — | — |
| Air Bags | 1 | 13% | — | — | — |
| Engine | 1 | 13% | 12,300 | — | — |
| Exterior Lighting | 1 | 13% | — | — | — |
| Unknown or Other | 1 | 13% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2018 Cadillac CTS recalls (2)
Tap a recall to see the problem, the risk and the fix.
Steering:electric power assist system
Problem: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Fix: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.
Steering:electric power assist system
Problem: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
Risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Fix: GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
THE TRANSMISSION "SHUDDERS". It does not happen with any regularity and with no advance warning. It may be electronic or mechanical or both.
What component or system failed or malfunctioned, and is it available for inspection upon request? From 2018. The uauto start/stop system has failed 3 times. How was your safety or the safety of others put at risk? These components failing subjects the driver and surroundings to a stalled car that…
The airbag system failed to deploy during a single-vehicle accident in which the car left the service road and struck a tree. The vehicle sustained significant front-end damage. The driver lost consciousness or experienced disorientation and was unable to recall the events leading up to or…
To Whom It May Concern, I am writing to express my serious concerns regarding a known issue with the 2018 Cadillac CTS that poses a significant safety risk. The LCD/backup display screen in my 2018 Cadillac CTS has cracked on its own, taking up the entire display. This is a well-documented problem…
Rear differential failure confirmed by the dealer at 41,000 miles. Told not to drive it as rear wheels could lock up causing accident. Rear was making load noise 2 days prior to failure with fluid leak upon inspection. Dealer states failure is under warranty but no parts available for 3-6 months.
Other Cadillac CTS years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 CTS | 10 | 0 |
| 2018 | 8 | 2 |
| 2017 CTS | 27 | 2 |
| 2016 CTS | 31 | 4 |
| 2015 CTS | 48 | 3 |
| 2014 CTS | 146 | 6 |
| 2013 CTS | 73 | 2 |
| 2012 CTS | 65 | 2 |
| 2011 CTS | 101 | 2 |
| 2010 CTS | 67 | 3 |
| 2009 CTS | 167 | 5 |
| 2008 CTS | 175 | 2 |
| 2007 CTS | 217 | 6 |
| 2006 CTS | 269 | 6 |
| 2005 CTS | 277 | 6 |
| 2004 CTS | 224 | 6 |
| 2003 CTS | 313 | 4 |
See all Cadillac CTS problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2018 Cadillac CTS?
Owners most often report electrical system, power train, air bags problems. The top one, electrical system, accounts for 3 complaints.
Was there a recall on the 2018 Cadillac CTS?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2018 Cadillac CTS a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CTS model years, the 2018 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.