2020 Cadillac Escalade Problems, Complaints & Recalls
- Compared with other Escalade years
- Far fewer complaints than other years 27th of 28 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 14 complaints with NHTSA about the 2020 Cadillac Escalade. That ranks 27th out of 28 Escalade model years for complaints. The most reported problem area is engine (6 complaints, 43%). Complaints mention 2 crashes, 1 fire. There are 2 safety recalls covering this model year.
- 14owner complaints
- 2safety recalls
- 0NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Cadillac Escalade problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 6 | 43% | — | — | — |
| Power Train | 3 | 21% | 938 | — | — |
| Engine and Engine Cooling | 2 | 14% | 80,786 | — | — |
| Forward Collision Avoidance | 2 | 14% | — | — | — |
| Electrical System | 1 | 7% | — | — | — |
| Exterior Lighting | 1 | 7% | — | — | — |
| Service Brakes | 1 | 7% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Cadillac Escalade recalls (2)
Tap a recall to see the problem, the risk and the fix.
Tires
Problem: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Fuel system, gasoline:delivery:fuel pump
Problem: General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Risk: Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
Fix: GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
ABS lights come on, engine misfireing, camshaft position senor codes, and vehicle will lunge at stop light. Bought the car 30 days ago and has been in service at the dealership for the past 3 weeks.
My vehicle doesnât even have 66k miles on it and the lifters have gone bad. The check engine came on and the vehicle has stopped working.
Engine Failure According to Chevrolet dealership my engine needed to be replace due to tapping coming from the engine. In addition, they found lifter damage along with the camshaft. Cylinder 3 lifter roller failure causing noise and camshaft damage, Yes this was confirmed and engine replaced at…
Engine has been making a knocking sound and shaking and vibrating very loud loudly. The engine light has been on as well as the traction light and it is acts like itâs going to stall every time I turn on the engine. Because of safety concerns, especially on the very busy highway, where I do a lot…
Noticed smoke in rear view mirror while driving at 65 mph. Towed to repair facility. Engine has a piston rod broken and pushed through the block.
Other Cadillac Escalade years
← 2019 Escalade · 2021 Escalade →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Escalade | 36 | 3 |
| 2025 Escalade | 20 | 1 |
| 2024 Escalade | 52 | 2 |
| 2023 Escalade | 141 | 4 |
| 2022 Escalade | 85 | 4 |
| 2021 Escalade | 74 | 9 |
| 2020 | 14 | 2 |
| 2019 Escalade | 25 | 0 |
| 2018 Escalade | 21 | 1 |
| 2017 Escalade | 51 | 2 |
| 2016 Escalade | 89 | 4 |
| 2015 Escalade | 98 | 9 |
| 2014 Escalade | 20 | 2 |
| 2013 Escalade | 19 | 4 |
| 2012 Escalade | 20 | 3 |
| 2011 Escalade | 49 | 6 |
| 2010 Escalade | 38 | 3 |
| 2009 Escalade | 58 | 5 |
| 2008 Escalade | 136 | 4 |
| 2007 Escalade | 230 | 4 |
| 2006 Escalade | 19 | 2 |
| 2005 Escalade | 43 | 2 |
| 2004 Escalade | 69 | 2 |
| 2003 Escalade | 81 | 4 |
| 2002 Escalade | 115 | 1 |
| 2001 Escalade | 3 | 0 |
| 2000 Escalade | 71 | 1 |
| 1999 Escalade | 39 | 2 |
See all Cadillac Escalade problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2020 Cadillac Escalade?
Owners most often report engine, power train, engine and engine cooling problems. The top one, engine, accounts for 6 complaints.
Was there a recall on the 2020 Cadillac Escalade?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Cadillac Escalade a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Escalade model years, the 2020 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.