2010 Cadillac SRX Problems, Complaints & Recalls
- Compared with other SRX years
- Far more complaints than other years 1st of 14 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 474 complaints with NHTSA about the 2010 Cadillac SRX. That is the most of any SRX model year in the database (14 years). The most reported problem area is exterior lighting (225 complaints, 47%), typically at around 79,100 miles. Complaints mention 21 crashes, 5 fires, 23 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 474owner complaints
- 6safety recalls
- 1NHTSA investigations
- 21complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2010 Cadillac SRX problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Exterior Lighting problems | 225 | 47% | 79,100 | “low beam” (21%) | $2,100 |
| Electrical System problems | 69 | 15% | 54,000 | “low beam” (13%) | — |
| Engine problems | 52 | 11% | 91,500 | “timing chain” (33%) | $2,850 |
| Suspension | 47 | 10% | 80,000 | — | — |
| Power Train | 46 | 10% | 65,000 | — | — |
| Unknown or Other | 29 | 6% | 68,000 | — | — |
| Structure | 24 | 5% | 47,000 | — | — |
| Service Brakes | 20 | 4% | 112,000 | — | — |
| Steering | 17 | 4% | 56,592 | — | — |
| Air Bags | 15 | 3% | 58,007 | — | — |
| Electronic Stability Control (esc) | 15 | 3% | 100,151 | — | — |
| Vehicle Speed Control | 9 | 2% | 90,000 | — | — |
| Visibility/wiper | 9 | 2% | 40,944 | — | — |
| Engine and Engine Cooling | 8 | 2% | 5,000 | — | — |
| Fuel/propulsion System | 6 | 1% | 54,000 | — | — |
| Seat Belts | 6 | 1% | 32,857 | — | — |
| Seats | 5 | 1% | 90,000 | — | — |
| Wheels | 5 | 1% | 67,600 | — | — |
| Visibility | 4 | 1% | 100,000 | — | — |
| Equipment | 3 | 1% | 10,000 | — | — |
| Service Brakes, Hydraulic | 3 | 1% | 70,000 | — | — |
| Tires | 3 | 1% | 2,500 | — | — |
| Latches/locks/linkages | 2 | 0% | 7,158 | — | — |
| Back Over Prevention | 1 | 0% | — | — | — |
| Equipment Adaptive/mobility | 1 | 0% | 40,000 | — | — |
| Fuel System, Gasoline | 1 | 0% | 10,000 | — | — |
| Parking Brake | 1 | 0% | 1,500 | — | — |
| Service Brakes, Air | 1 | 0% | 98,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2010 Cadillac SRX recalls (6)
Tap a recall to see the problem, the risk and the fix.
Suspension:rearDo not drive
Problem: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Suspension:rear
Problem: General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Seats:front assembly:power adjust
Problem: General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Power train:automatic transmission
Problem: General motors (gm) is recalling certain model year 2010-2011 cadillac srx vehicles manufactured from october 26, 2008, through june 23, 2011, for failing to comply with the requirements of federal motor vehicle safety standard number 114, âtheft protection.â these vehicles may have a transmission shift cable that was improperly installed and may come out of the transmission bracket.
Risk: The driver may be unable to shift the transmission out of gear, resulting in no motion or the shifter may inaccurately indicate that the transmission is in park when it is not, allowing the vehicle to roll away and cause a possible crash.
Fix: Gm will notify owners, and dealers will ensure that the transmission shift cable is properly routed and seated in the transmission cable bracket. This service will be performed free of charge. The safety recall is expected to begin during january 2012. Owners may contact cadillac at 1-866-982-2339.
Steering:hydraulic power assist:power steering fluid
Problem: General motors is recalling certain model year 2010 cadillac srx vehicles equipped with 2.8l gas engines (lau) or 3.0l gas engines (lf1). Some of these vehicles have a condition in which processing of the crimp during manufacture of the power steering pressure line may have damaged the line. If the line was damaged, a power steering fluid leak may develop. If there is a sufficient amount of fluid loss, the driver will hear noise from the power steering pump and increased effort may be required for steering.
Risk: If power steering fluid sprays onto hot engine parts, an engine compartment fire could occur.
Fix: Dealers will inspect and if necessary replace the power steering line free of charge. The safety recall began on november 12, 2010. Owners may contact cadillac at 1-866-982-2339.
Engine and engine cooling
Problem: General motors is recalling certain model year 2010 cadillac srx equipped with a 2.8l v6 engine. If low octane (regular) fuel is used in the vehicle instead of the required high octane (premium) fuel as stated in the owner manual and on the fuel filler door, the combination of regular fuel usage and aggressive driving maneuvers may induce pre-ignition. If pre-ignition occurs, you may hear a pinging or knocking sound from the engine.
Risk: If the vehicle continues to be driven after the onset of this noise, a connecting rod or piston may break, resulting in engine damage, and perhaps engine failure, which would disable the vehicle increasing the risk of a crash.
Fix: Dealers will reprogram the engine control module free of charge. The safety recall is expected to begin on or before june 11, 2010. Owners may contact the cadillac customer assistance center at 1-866-982-2339 or at the owner center at www.gmownercenter.com.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Rear Toe Link Adjuster Separation (PE20019) — opened Nov 6, 2020, closed Dec 23, 2021, led to recall 21V473000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The vehicle was purchased approximately one month before this incident and was represented as inspected. While driving on the highway at approximately 65 mph, the vehicle suddenly exploded near the exhaust area. The engine then began smoking and caught fire. The brakes did not work, and the doors…
* Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left rear tire was tited while driving, I was told it was unsafe to drive. It's currently at the dealership. * Safety concerns are in the documentation. There are others in Add. Encl. VI…
Addendum to Complaint Number 11691294.
The contact owns a 2010 Cadillac SRX. The contact stated while driving approximately 40 MPH, there was smoke coming from the hood of the vehicle, and the vehicle became difficult to maneuver. The contact exited the vehicle and discovered that the engine compartment was on fire. No warning lights…
Problem: My 2010 Cadillac SRX with 87,000 miles been having issues with downshifting , my vehicle would not shift to second or higher gear while driving and makes it very unsafe on the road. When this occurs I would try to pull over safely to park. My SRX would be drivable if shifted to park and…
Other Cadillac SRX years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 SRX | 1 | 0 |
| 2016 SRX | 168 | 2 |
| 2015 SRX | 442 | 4 |
| 2014 SRX | 390 | 2 |
| 2013 SRX | 393 | 5 |
| 2012 SRX | 416 | 3 |
| 2011 SRX | 447 | 7 |
| 2010 | 474 | 6 |
| 2009 SRX | 27 | 0 |
| 2008 SRX | 47 | 0 |
| 2007 SRX | 52 | 1 |
| 2006 SRX | 68 | 3 |
| 2005 SRX | 122 | 3 |
| 2004 SRX | 216 | 7 |
See all Cadillac SRX problems by year, every Cadillac model, or the Cadillac VIN decoder.
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Frequently asked questions
What are the most common problems with the 2010 Cadillac SRX?
Owners most often report exterior lighting, electrical system, engine problems. The top one, exterior lighting, accounts for 225 complaints.
Was there a recall on the 2010 Cadillac SRX?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2010 Cadillac SRX a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other SRX model years, the 2010 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.