2021 Cadillac XT5 Problems, Complaints & Recalls
- Compared with other XT5 years
- About as many complaints as other years 5th of 10 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 19 complaints with NHTSA about the 2021 Cadillac XT5. That ranks 5th out of 10 XT5 model years for complaints. The most reported problem area is electrical system (5 complaints, 26%), typically at around 113,240 miles. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 19owner complaints
- 2safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2021 Cadillac XT5 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 5 | 26% | 113,240 | — | — |
| Unknown or Other | 5 | 26% | — | — | — |
| Steering | 3 | 16% | — | — | — |
| Back Over Prevention | 2 | 11% | 61,620 | — | — |
| Engine | 2 | 11% | — | — | — |
| Fuel/propulsion System | 2 | 11% | — | — | — |
| Service Brakes | 2 | 11% | — | — | — |
| Visibility | 2 | 11% | 41,000 | — | — |
| Engine and Engine Cooling | 1 | 5% | 30,000 | — | — |
| Lane Departure | 1 | 5% | — | — | — |
| Visibility/wiper | 1 | 5% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2021 Cadillac XT5 recalls (2)
Tap a recall to see the problem, the risk and the fix.
Back over prevention: sensing system: camera
Problem: General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Problem: General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.
Risk: Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.
Fix: Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212335590.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Rear-View Camera Failure (PE22006) — opened Jul 22, 2022, closed Nov 21, 2022, led to recall 22V709000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Parasitic drain on the battery causes unpredicted electrical malfunctions on the car. 4 batteries replaced in two years.
Parasitic drain on the battery creating unpredictable electronic failures.
Took my car to have new brakes. Talked to mechanic about noise from muffler. I was told baffle was broke inside. He told me the airflow could eventually be block which will disable the vehicle. This could happen while driving. My vehicle has 56,000 miles. I see another person stating the same…
The Side Detection System warning light came on. I found that other vehicles in our blind spots were not be recognized by the system. The warning lights were not being activated on the side mirrors. The system was repaired at the dealership at a cost of $865.43. When speaking withe the service…
I took my SUV to Heritage Cadillac in Lombard, IL for a revving sound while accelerating, specifically from 0-35mph and then acceleration on the highway at higher speeds. It sounded like I was revving the engine even when I wasn't accelerating and stay at a constant speed. There were not any…
Other Cadillac XT5 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 XT5 | 1 | 0 |
| 2025 XT5 | 6 | 1 |
| 2024 XT5 | 10 | 3 |
| 2023 XT5 | 16 | 4 |
| 2022 XT5 | 10 | 3 |
| 2021 | 19 | 2 |
| 2020 XT5 | 23 | 5 |
| 2019 XT5 | 32 | 0 |
| 2018 XT5 | 66 | 0 |
| 2017 XT5 | 124 | 1 |
See all Cadillac XT5 problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2021 Cadillac XT5?
Owners most often report electrical system, unknown or other, steering problems. The top one, electrical system, accounts for 5 complaints.
Was there a recall on the 2021 Cadillac XT5?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2021 Cadillac XT5 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XT5 model years, the 2021 has about as many complaints as a typical year, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.