2023 Chevrolet Silverado 3500 Problems, Complaints & Recalls
- Compared with other Silverado 3500 years
- Far fewer complaints than other years 24th of 31 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 16 complaints with NHTSA about the 2023 Chevrolet Silverado 3500. That ranks 24th out of 31 Silverado 3500 model years for complaints. The most reported problem area is power train (10 complaints, 63%), typically at around 9,000 miles. There is 1 safety recall covering this model year.
- 16owner complaints
- 1safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Chevrolet Silverado 3500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 10 | 63% | 9,000 | — | — |
| Engine | 4 | 25% | — | — | — |
| Latches/locks/linkages | 2 | 13% | 40,250 | — | — |
| Electrical System | 1 | 6% | — | — | — |
| Fuel/propulsion System | 1 | 6% | — | — | — |
| Unknown or Other | 1 | 6% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Chevrolet Silverado 3500 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Latches/locks/linkages:tailgate:latch
Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Transmission. Currently at bill roberts chevrolet located in bolivar, mo. 65613. Hauling a fifth wheel camper, when the truck nearly came to a stop on it's own while going down a highway. We called the dealership whom suggested we take the truck to an o'reillys auto parts so they could run a…
The contact owns a 2023 Chevrolet Silverado 3500. The contact stated that after the tailgate became wet from rain, the tailgate unintendedly opened intermittently. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the failure was related to NHTSA…
The valve body assembly is not letting it to shift right when driving from 50mph to 60 mph it has a clunking noise I have it replaced and is still not working correctly GM knows there is a problem with the 10 speed transmissions I have a 2023 3500 diesel with the same problem as the recalls on the…
Engine started running extremely rough shaking vehicle. Various warning lights lit up. Took vehicle to dealer and was told that I need a new duramax engine because the cylinders are scored. Vehicle has about 58k miles It has been at the dealer for 3 weeks and they say they have no idea when they…
Driving on highway at 40mph while towing a trailer the rear tires briefly locked up, then the Check Engine Light came on and vehicle went into limp mode. Dealer confirmed transmission valve body issue. Same problem as recalled on earlier model year vehicles. Seems like 2023-2025 vehicles should be…
Other Chevrolet Silverado 3500 years
← 2022 Silverado 3500 · 2024 Silverado 3500 →
See all Chevrolet Silverado 3500 problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2023 Chevrolet Silverado 3500?
Owners most often report power train, engine, latches/locks/linkages problems. The top one, power train, accounts for 10 complaints.
Was there a recall on the 2023 Chevrolet Silverado 3500?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Chevrolet Silverado 3500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Silverado 3500 model years, the 2023 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.