2019 Chrysler Pacifica Plug-IN Hybrid Problems, Complaints & Recalls
- Compared with other Pacifica Plug-IN Hybrid years
- About as many complaints as other years 5th of 10 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 45 complaints with NHTSA about the 2019 Chrysler Pacifica Plug-IN Hybrid. That ranks 5th out of 10 Pacifica Plug-IN Hybrid model years for complaints. The most reported problem area is electrical system (22 complaints, 49%), typically at around 13,860 miles. There are 2 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 45owner complaints
- 2safety recalls
- 2NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Chrysler Pacifica Plug-IN Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 22 | 49% | 13,860 | — | — |
| Power Train | 15 | 33% | 21,200 | — | — |
| Unknown or Other | 14 | 31% | 3,000 | — | — |
| Engine | 13 | 29% | 14,644 | — | — |
| Hybrid Propulsion System | 5 | 11% | 41,000 | — | — |
| Fuel/propulsion System | 4 | 9% | 10,875 | — | — |
| Steering | 3 | 7% | 3,000 | — | — |
| Vehicle Speed Control | 3 | 7% | 660 | — | — |
| Electronic Stability Control (esc) | 1 | 2% | 3,000 | — | — |
| Forward Collision Avoidance | 1 | 2% | — | — | — |
| Service Brakes | 1 | 2% | 730 | — | — |
| Wheels | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Chrysler Pacifica Plug-IN Hybrid recalls (2)
Tap a recall to see the problem, the risk and the fix.
Hybrid propulsion systemPark outside
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Electrical system:wiring:interior/under dash; electrical system:12v/24v/48v battery:cables
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Risk: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Fix: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of motive power due to an internal wiring connector short. (RQ24004) — opened Feb 27, 2024, still open.
- Transmission fault leading to loss of motive power (PE22008) — opened Jul 22, 2022, closed Mar 27, 2024, led to recall 23V010.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2019 Chrysler Pacifica Plug-In Hybrid. The contact stated while driving 75 MPH down a winding mountain road, the message âPull Over Immediately - Vehicle will Shut down Soonâ was displayed. The contact pulled over and was able to restart the vehicle. The contact stated that…
We received multiple reminders for the recalls to be addressed, but each time we make an appointment at various service centers, they say that they cannot address the recall due to staff shortage and parts not being available. This has been persisting for over 4 years. Chrysler does not make a good…
UNKNOWN/RECALL NOT BEING FIXABLE FOR MONTHS: due to a recall from mid-2024 which cannot be fixed, the vehicle is no longer safe to have parked in my garage, near my home, next to other vehicles, and is now not able to be used as intended. The risk of fire and/or explosion should require a…
The contact owns a 2019 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V538000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded…
The contact owns a 2019 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet…
Other Chrysler Pacifica Plug-IN Hybrid years
← 2018 Pacifica Plug-IN Hybrid · 2020 Pacifica Plug-IN Hybrid →
See all Chrysler Pacifica Plug-IN Hybrid problems by year, every Chrysler model, or the Chrysler VIN decoder.
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Frequently asked questions
What are the most common problems with the 2019 Chrysler Pacifica Plug-IN Hybrid?
Owners most often report electrical system, power train, unknown or other problems. The top one, electrical system, accounts for 22 complaints.
Was there a recall on the 2019 Chrysler Pacifica Plug-IN Hybrid?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Chrysler Pacifica Plug-IN Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Pacifica Plug-IN Hybrid model years, the 2019 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.