2021 Chrysler Pacifica Plug-IN Hybrid Problems, Complaints & Recalls
- Compared with other Pacifica Plug-IN Hybrid years
- Fewer complaints than other years 7th of 10 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 26 complaints with NHTSA about the 2021 Chrysler Pacifica Plug-IN Hybrid. That ranks 7th out of 10 Pacifica Plug-IN Hybrid model years for complaints. The most reported problem area is electrical system (13 complaints, 50%), typically at around 30,500 miles. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.
- 26owner complaints
- 1safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2021 Chrysler Pacifica Plug-IN Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 13 | 50% | 30,500 | — | — |
| Hybrid Propulsion System | 11 | 42% | 27,943 | — | — |
| Back Over Prevention | 8 | 31% | 41,000 | — | — |
| Engine | 5 | 19% | 30,000 | — | — |
| Power Train | 3 | 12% | 35,194 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2021 Chrysler Pacifica Plug-IN Hybrid recalls (1)
Tap a recall to see the problem, the risk and the fix.
Hybrid propulsion systemPark outside
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of motive power due to an internal wiring connector short. (RQ24004) — opened Feb 27, 2024, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2021 CHRYSLER Pacifica. The contact received notification of NHTSA Campaign Number: (24V436000 (BACK OVER PREVENTION) however, the recall repair was done; but the issue reoccurred a month later. The local dealer was contacted. The contact stated that the manufacturer had exceeded…
The contact owns a 2021 Chrysler Pacifica Plug-In Hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (PIM) failure. The dealer replaced the power inverter module (PIM); however, the failure persisted…
The contact owns a 2021 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the dealer refused to perform the recall repair unless the radio was replaced. The dealer informed the contact that the radio was blocking…
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while reversing into a parking space at approximately 2 MPH, the service transmission warning light illuminated, and the transmission shift knob was flashing. The contact stated that the vehicle had ceased to move. The contact…
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
Other Chrysler Pacifica Plug-IN Hybrid years
← 2020 Pacifica Plug-IN Hybrid · 2022 Pacifica Plug-IN Hybrid →
See all Chrysler Pacifica Plug-IN Hybrid problems by year, every Chrysler model, or the Chrysler VIN decoder.
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Frequently asked questions
What are the most common problems with the 2021 Chrysler Pacifica Plug-IN Hybrid?
Owners most often report electrical system, hybrid propulsion system, back over prevention problems. The top one, electrical system, accounts for 13 complaints.
Was there a recall on the 2021 Chrysler Pacifica Plug-IN Hybrid?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2021 Chrysler Pacifica Plug-IN Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Pacifica Plug-IN Hybrid model years, the 2021 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.