2023 Chrysler Pacifica Plug-IN Hybrid Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 10, 2026 · 40 owner complaints analyzed

Compared with other Pacifica Plug-IN Hybrid years
Fewer complaints than other years 6th of 10 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 40 complaints with NHTSA about the 2023 Chrysler Pacifica Plug-IN Hybrid. That ranks 6th out of 10 Pacifica Plug-IN Hybrid model years for complaints. The most reported problem area is engine (18 complaints, 45%), typically at around 5,023 miles. Complaints mention 1 crash, 1 injury. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2023 Chrysler Pacifica Plug-IN Hybrid problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine18 · ~5,023 mi
Power Train15 · ~19,550 mi
Electrical System14 · ~9,832 mi
Fuel/propulsion System5
Unknown or Other5
Vehicle Speed Control5 · ~10,000 mi
Service Brakes3 · ~20,300 mi
Air Bags2
Back Over Prevention2 · ~30,600 mi
Forward Collision Avoidance2
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine1845%5,023——
Power Train1538%19,550——
Electrical System1435%9,832——
Fuel/propulsion System513%———
Unknown or Other513%———
Vehicle Speed Control513%10,000——
Service Brakes38%20,300——
Air Bags25%———
Back Over Prevention25%30,600——
Forward Collision Avoidance25%———
Seats25%18,062——
Exterior Lighting13%———
Hybrid Propulsion System13%9,832——
Steering13%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2024, with 27 complaints
2023: 4202342024: 272024272025: 8202582026: 120261

n = 40 complaints · Source: NHTSA

2023 Chrysler Pacifica Plug-IN Hybrid recalls (0)

No safety recalls are on file for the 2023 Chrysler Pacifica Plug-IN Hybrid.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Loss of motive power due to an internal wiring connector short. (RQ24004) — opened Feb 27, 2024, still open.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2023 Chrysler Pacifica Plug-in Hybrid. The contact stated that while driving at an undisclosed speed with the granddaughter seated in the rear driver's seat, the seat unexpectedly fully reclined and slid back and forth. The vehicle was not diagnosed or repaired by an independent…

Seats · received Jun 10, 2026 · NHTSA complaint 11743162

The contact owns a 2023 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The dealer…

Air Bags · received Dec 12, 2025 · NHTSA complaint 11704679

The contact owns a 2023 Chrysler Pacifica Plug-In-Hybrid. The contact received notification of NHTSA Campaign Number: 25V302000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…

Air Bags · received Jul 24, 2025 · NHTSA complaint 11675939

Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off soon" message. In order to attempt a reset, driver must turn off, leave vehicle with FOB and secure vehicle. Then return to vehcile and start up in an attempt to reboot. Check…

Power Train · received Mar 25, 2025 · NHTSA complaint 11650515

This is the second time we received an alert that our 2023 Pacifica Hybrid minivan while driving sends an alert message to STOP SAFELY VEHICLE WILL SHUT OFF SOON. A green Turtle and Red Hazard Triangle image accompanied the message. First time it occurred was Friday 3/7/2025 and again after…

Engine · received Mar 14, 2025 · NHTSA complaint 11648261

Other Chrysler Pacifica Plug-IN Hybrid years

← 2022 Pacifica Plug-IN Hybrid · 2024 Pacifica Plug-IN Hybrid →

See all Chrysler Pacifica Plug-IN Hybrid problems by year, every Chrysler model, or the Chrysler VIN decoder.

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Frequently asked questions

What are the most common problems with the 2023 Chrysler Pacifica Plug-IN Hybrid?

Owners most often report engine, power train, electrical system problems. The top one, engine, accounts for 18 complaints.

Was there a recall on the 2023 Chrysler Pacifica Plug-IN Hybrid?

No safety recalls are on file for this model year.

Was the 2023 Chrysler Pacifica Plug-IN Hybrid a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Pacifica Plug-IN Hybrid model years, the 2023 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.