2021 Chrysler Pacifica Electrical System Problems
Owners have filed 152 complaints with NHTSA about electrical system problems on the 2021 Chrysler Pacifica, 41% of all complaints for this model year. Half of the reports with a mileage happened before 18,000 miles. The words owners use most often: “service charging” (26% of reports).
- 152electrical system complaints
- 18,000median miles at failure
- 3mention a crash
- 1mention an injury
- 2related recalls
- 66%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Service charging: mentioned in 39 of 152 complaints (26%)
- Stop safely shut: mentioned in 9 of 152 complaints (6%)
- Hybrid battery: mentioned in 9 of 152 complaints (6%)
- Shift start: mentioned in 8 of 152 complaints (5%)
At what mileage do electrical system problems happen?
Based on 6 complaints that reported the odometer reading.
How serious are the reports?
Of 152 complaints, 3 mention a crash, 1 a fire, 1 an injury.
Chrysler Pacifica electrical system complaints by model year
| Model year | Electrical System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2027 Pacifica | 1 | 100% | — |
| 2026 Pacifica | 4 | 36% | 700 |
| 2025 Pacifica | 1 | 3% | — |
| 2024 Pacifica | 14 | 31% | 25,500 |
| 2023 Pacifica | 43 | 28% | 32,708 |
| 2022 Pacifica | 61 | 28% | 41,607 |
| 2021 Pacifica | 152 | 41% | 18,000 |
| 2020 Pacifica | 64 | 38% | 52,000 |
| 2019 Pacifica | 98 | 31% | 18,179 |
| 2018 Pacifica | 288 | 33% | 13,000 |
| 2017 Pacifica | 393 | 26% | 25,500 |
| 2016 Pacifica | 1 | 50% | 12,733 |
| 2008 Pacifica | 24 | 24% | 79,500 |
| 2007 Pacifica | 51 | 16% | 90,000 |
| 2006 Pacifica | 57 | 8% | 78,000 |
| 2005 Pacifica | 94 | 8% | 55,000 |
| 2004 Pacifica | 109 | 12% | 82,000 |
When owners reported it
Related recalls (2)
Electrical system:propulsion system:traction batteryPark outside
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Electrical system:wiring:connectors/plugs/receptacles; hybrid propulsion system: inverter
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Around 08/2026, FCA US LLC Dealer performed FCA Safety Recall 52D (NHTSA 26V-362) on my 2021 Chrysler Pacifica Plug-In Hybrid. The recall included a software update to the high-voltage Battery Pack Control Module (BPCM). Before the service, the radio and infotainment system worked normally. Right…
Our van will not charge when plugged in and a message on the dashboard says "Service Charging System". Also, the car will not go into reverse when turned on and the gear is showing in "R", reverse. It will not let me back up out of our garage.
Vehicle is a 2021 plug-in hybrid minivan within the population of an open safety recall for internal high-voltage battery failure that can result in fire, including while parked and not charging. The recall remedy, performed at a dealer, consisted of a battery control module software update…
Frequently asked questions
Do all 2021 Chrysler Pacificas have electrical system problems?
No. NHTSA has 152 owner complaints about electrical system for the 2021 Chrysler Pacifica (41% of the 375 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2021 Chrysler Pacifica electrical system?
Yes: 2 safety recalls list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do electrical system problems start?
The median reported mileage is 18,000 miles: half of the reports with a mileage came before that.
What do owners say about electrical system problems on the 2021 Chrysler Pacifica?
The most frequent phrase is “service charging”, in 39 of 152 complaints, followed by “stop safely shut” (9).
Other 2021 Chrysler Pacifica problems
- Engine problems (141)
- Power Train problems (119)
- Fuel/propulsion System problems (77)
See all 2021 Chrysler Pacifica problems or electrical system problems across all Pacifica years.