2021 Chrysler Pacifica Problems, Complaints & Recalls
- Compared with other Pacifica years
- Far more complaints than other years 6th of 18 for complaints
- Safety recalls
- 7 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 375 complaints with NHTSA about the 2021 Chrysler Pacifica. That ranks 6th out of 18 Pacifica model years for complaints. The most reported problem area is electrical system (152 complaints, 41%), typically at around 18,000 miles. Complaints mention 11 crashes, 1 fire, 11 injuries. There are 7 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 375owner complaints
- 7safety recalls
- 2NHTSA investigations
- 11complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2021 Chrysler Pacifica problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 152 | 41% | 18,000 | “service charging” (26%) | — |
| Engine problems | 141 | 38% | 14,800 | “service charging” (24%) | — |
| Power Train problems | 119 | 32% | 4,725 | “service charging” (24%) | — |
| Fuel/propulsion System problems | 77 | 21% | — | “service charging” (47%) | — |
| Unknown or Other | 56 | 15% | — | — | — |
| Back Over Prevention | 28 | 7% | 43,500 | — | — |
| Vehicle Speed Control | 23 | 6% | 950 | — | — |
| Steering | 17 | 5% | 82,970 | — | — |
| Forward Collision Avoidance | 16 | 4% | — | — | — |
| Seats | 12 | 3% | 74,000 | — | — |
| Service Brakes | 10 | 3% | 82,500 | — | — |
| Structure | 8 | 2% | 2,970 | — | — |
| Visibility/wiper | 6 | 2% | — | — | — |
| Air Bags | 4 | 1% | 57,760 | — | — |
| Wheels | 4 | 1% | 20,000 | — | — |
| Lane Departure | 3 | 1% | — | — | — |
| Exterior Lighting | 2 | 1% | — | — | — |
| Fuel System, Gasoline | 2 | 1% | 63,000 | — | — |
| Suspension | 2 | 1% | 20,000 | — | — |
| Parking Brake | 1 | 0% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2021 Chrysler Pacifica recalls (7)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction batteryPark outside
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Problem: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Air bags:side/window:curtain
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Back over prevention: sensing system: camera
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Electrical system:wiring:connectors/plugs/receptacles; hybrid propulsion system: inverter
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Seats:mid/rear assembly
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: An unsecured seat increases the risk of injury in a crash.
Fix: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of motive power due to an internal wiring connector short. (RQ24004) — opened Feb 27, 2024, still open.
- Transmission fault leading to loss of motive power (PE22008) — opened Jul 22, 2022, closed Mar 27, 2024, led to recall 23V010.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Vehicle once it came to a full stop on the highway the check engine light popped on and would not go out. it drove okay the reset of the way home until the last few miles, came to a stop sign and vehicle shut off. placed into park and restarted the vehicle and continued journey home
The contactâs daughter owns a 2021 Chrysler Pacifica. The contact stated that while operating the vehicle, there was a strong fuel odor inside the vehicle. The contactâs husband inspected under the hood and became aware that there was a pin-sized hole in the fuel line and that there was fuel…
After turning hard to the right in a tight corner there is a catch in the steering system when returning to center occasionally
Around 08/2026, FCA US LLC Dealer performed FCA Safety Recall 52D (NHTSA 26V-362) on my 2021 Chrysler Pacifica Plug-In Hybrid. The recall included a software update to the high-voltage Battery Pack Control Module (BPCM). Before the service, the radio and infotainment system worked normally. Right…
Vehicle is a 2021 plug-in hybrid minivan within the population of an open safety recall for internal high-voltage battery failure that can result in fire, including while parked and not charging. The recall remedy, performed at a dealer, consisted of a battery control module software update…
Other Chrysler Pacifica years
← 2020 Pacifica · 2022 Pacifica →
| Year | Complaints | Recalls |
|---|---|---|
| 2027 Pacifica | 1 | 1 |
| 2026 Pacifica | 11 | 5 |
| 2025 Pacifica | 29 | 9 |
| 2024 Pacifica | 45 | 11 |
| 2023 Pacifica | 155 | 14 |
| 2022 Pacifica | 215 | 10 |
| 2021 | 375 | 7 |
| 2020 Pacifica | 170 | 5 |
| 2019 Pacifica | 314 | 7 |
| 2018 Pacifica | 880 | 12 |
| 2017 Pacifica | 1,531 | 11 |
| 2016 Pacifica | 2 | 0 |
| 2008 Pacifica | 102 | 0 |
| 2007 Pacifica | 326 | 0 |
| 2006 Pacifica | 726 | 1 |
| 2005 Pacifica | 1,244 | 2 |
| 2004 Pacifica | 896 | 2 |
| 2003 Pacifica | 1 | 0 |
See all Chrysler Pacifica problems by year, every Chrysler model, or the Chrysler VIN decoder.
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Frequently asked questions
What are the most common problems with the 2021 Chrysler Pacifica?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 152 complaints.
Was there a recall on the 2021 Chrysler Pacifica?
Yes, 7 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2021 Chrysler Pacifica a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Pacifica model years, the 2021 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.