Chrysler Pacifica Electrical System Problems
Owners have filed 1,455 complaints with NHTSA about electrical system problems on the Chrysler Pacifica across 17 model years. The 2017 model year has the most (393). The words owners use most often: “start stop” (8% of reports).
- 1,455electrical system complaints
- —median miles at failure
- 23mention a crash
- 12mention an injury
- 8related recalls
- $1,100typical repair cost reported by owners
- 34%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Start stop: mentioned in 110 of 1,455 complaints (8%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical electrical system repair on the Chrysler Pacifica at $1,100, and half of them between $590 and $1,700.
Based on 15 NHTSA complaints about this problem alone that state a repair bill or quote (2007–2026), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do electrical system problems happen?
Based on 650 complaints that reported the odometer reading.
How serious are the reports?
Of 1,455 complaints, 23 mention a crash, 40 a fire, 12 an injury.
Chrysler Pacifica electrical system complaints by model year
| Model year | Electrical System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2027 Pacifica | 1 | 100% | — |
| 2026 Pacifica | 4 | 36% | 700 |
| 2025 Pacifica | 1 | 3% | — |
| 2024 Pacifica | 14 | 30% | 25,500 |
| 2023 Pacifica | 43 | 28% | 32,708 |
| 2022 Pacifica | 61 | 28% | 41,607 |
| 2021 Pacifica | 152 | 41% | 18,000 |
| 2020 Pacifica | 64 | 37% | 52,000 |
| 2019 Pacifica | 98 | 31% | 18,179 |
| 2018 Pacifica | 288 | 33% | 13,000 |
| 2017 Pacifica | 393 | 26% | 25,500 |
| 2016 Pacifica | 1 | 50% | 12,733 |
| 2008 Pacifica | 24 | 24% | 79,500 |
| 2007 Pacifica | 51 | 16% | 90,000 |
| 2006 Pacifica | 57 | 8% | 78,000 |
| 2005 Pacifica | 94 | 8% | 55,000 |
| 2004 Pacifica | 109 | 12% | 82,000 |
When owners reported it
Related recalls (8)
Electrical system:propulsion system:traction batteryPark outside
Model years: 2020, 2021, 2022
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Electrical system:12v/24v/48v batteryPark outside
Model years: 2023
Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Risk: A fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.
Hybrid propulsion system: inverter; electrical system:wiring:connectors/plugs/receptacles
Model years: 2017, 2018, 2019, 2020, 2021, 2022, 2023
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Electrical system:12v/24v/48v battery
Model years: 2017, 2018, 2019
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Risk: A loss of power steering assist or a stall can increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Electrical system:wiring:front underhood
Model years: 2017, 2018, 2019
Problem: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Equipment:electrical:anti-theft devices; electrical system:ignition:anti-theft:control module
Model years: 2017, 2018
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Risk: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Fix: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Electrical system:software; vehicle speed control:cruise control; electrical system:wiring
Model years: 2017, 2018
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical system:software; engine and engine cooling:engine
Model years: 2017
Problem: Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
I am reporting repeated electrical failures affecting my 2019 Chrysler Pacifica Touring, including recurring auxiliary battery failures, stop/start warnings, dashboard malfunctions and electronic shifter faults. Despite multiple dealership repairs, the problem continues. August 22, 2023: Auxiliary…
This vehicle is experiencing a severe, recurring premature failure of the power sliding door lock actuators on both sides. When I took it to the dealer for inspection I didnât know the clicking sound was a problem. But was told it needed to be replaced because it was a âsafety issue.â ⢅
This occurred on [XXX]. I was driving with two passengers heading west bound on [XXX] in Ohio and starting to go off an exit ramp. The passenger side power window went down without anyone pressing a button. I pulled up on the driver-controlled passenger window switch to correct the window, and it…
What component or system failed or malfunctioned, and is it available for inspection upon request? Intermittent loss of EPS assist during gradual turns, especially when the steering wheel is near the 11 oâclock or 1 oâclock position. How was your safety or the safety of others put at risk? Not…
2023 Chrysler Pacifica, approximately 39,000 miles. Multiple safety-related electrical and restraint-system issues remain unresolved. Open recall 06D (NHTSA 26V189, side curtain airbags) has not been completed. The vehicle was at the dealership from September 17 to October 10, 2026. No confirmed…
Frequently asked questions
Do all Chrysler Pacificas have electrical system problems?
No. NHTSA has 1,455 owner complaints about electrical system for the Chrysler Pacifica. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Chrysler Pacifica electrical system?
Yes: 8 safety recalls list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix electrical system problems on the Chrysler Pacifica?
Owners report a typical cost of $1,100 (half paid between $590 and $1,700), from 15 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about electrical system problems on the Chrysler Pacifica?
The most frequent phrase is “start stop”, in 110 of 1,455 complaints.
Other Chrysler Pacifica problems
- Engine problems (1,917)
- Power Train problems (1,425)
- Structure problems (1,078)
- Steering problems (774)
- Engine and Engine Cooling problems (496)
- Suspension problems (489)
- Fuel/propulsion System problems (438)
- Vehicle Speed Control problems (348)
See all Chrysler Pacifica problems.