2000 Dodge Durango Suspension Problems

Source: NHTSA · Updated Nov 21, 2024 · 507 complaints analyzed

Owners have filed 507 complaints with NHTSA about suspension problems on the 2000 Dodge Durango, 47% of all complaints for this model year. Half of the reports with a mileage happened before 49,145 miles. The words owners use most often: “ball joints” (53% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Ball joints: mentioned in 267 of 507 complaints (53%)
  • Front end: mentioned in 83 of 507 complaints (16%)
  • Upper lower: mentioned in 51 of 507 complaints (10%)
  • Control arm: mentioned in 30 of 507 complaints (6%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical suspension repair on the 2000 Dodge Durango at $1,450, and half of them between $880 and $2,000.

Based on 25 NHTSA complaints about this problem alone that state a repair bill or quote (2003–2004), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do suspension problems happen?

Based on 305 complaints that reported the odometer reading.

Under 10k miles14 · 5%
10k–25k miles16 · 5%
25k–50k miles126 · 41%
50k–75k miles88 · 29%
75k–100k miles26 · 9%
100k–150k miles30 · 10%
150k+ miles5 · 2%

How serious are the reports?

Of 507 complaints, 18 mention a crash, 1 a fire, 8 an injury.

Dodge Durango suspension complaints by model year

Peak: 1999, with 1,102 complaints
1997: 219971998: 5401999: 1,10219991,1022000: 5072001: 26520012002: 1442003: 9120032004: 182005: 1420052006: 102007: 420072008: 42009: 120092011: 72012: 620122013: 52014: 720142015: 92016: 520162017: 42018: 620182019: 32020: 120202021: 32024: 120242025: 12026: 22026

n = 2,762 complaints · Source: NHTSA

Model yearSuspension complaintsShare of that yearMedian miles
2026 Durango214%—
2025 Durango113%—
2024 Durango17%—
2021 Durango31%—
2020 Durango12%—
2019 Durango32%3,500
2018 Durango63%11,140
2017 Durango42%26,000
2016 Durango53%37,750
2015 Durango92%30,000
2014 Durango71%25,000
2013 Durango51%1,996
2012 Durango61%55,000
2011 Durango71%39,000
2009 Durango18%—
2008 Durango44%46,500
2007 Durango42%55,000
2006 Durango101%100,000
2005 Durango141%94,212
2004 Durango182%15,350
2003 Durango9127%41,000
2002 Durango14434%42,539
2001 Durango26540%48,000
2000 Durango50747%49,145
1999 Durango1,10256%63,671
1998 Durango54056%68,000
1997 Durango250%—

When owners reported it

Peak: 2004, with 206 complaints
2000: 5200052001: 11112002: 7200272003: 1841842004: 20620042062005: 62622006: 6200662007: 11112008: 4200842009: 332011: 3201132014: 112017: 1201712019: 112020: 1202012021: 11

n = 507 complaints · Source: NHTSA

Related recalls (1)

Suspension:front:control arm:upper ball jointDec 21, 2004 · NHTSA campaign 04V596000 · 592,707 vehicles

Problem: On certain sport utility vehicles and pickup trucks equipped with four-wheel drive (4x4), if moisture leaks into the front suspension upper ball joint, evacuation of the lubricant and corrosion of the joint may cause the joint to wear over an extended period of time. This could cause a clunking noise in the front suspension, which may not always be heard by the vehicle occupants.

Risk: Excessive wear in the upper ball joint may allow it to separate, which could result in loss of control of the vehicle.

Fix: Dealers will replace the front suspension upper ball joints. This safety improvement campaign began on december 21, 2004. Owners can contact daimlerchrysler at 1-800-853-1403.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driver’s side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driver’s side wheel was detached…

Received Dec 21, 2021 · NHTSA complaint 11444532

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THIRTY DAYS. THE VEHICLE WAS TAKEN TO…

Received Nov 5, 2020 · NHTSA complaint 11373230

There was a recall on the ball joints of the vehicle i own but i was told that the recall is closed. I believe that it should be covered for repair because i wasn't made aware of any recalls when i obtained the vehicle. The upper ball joints are bad and a mechanic told me it could break off.

Received Jun 3, 2019 · NHTSA complaint 11217475
Dodge Durango
Dodge Durango in SoHo, Manhattan. Representative photo; appearance varies by model year. Photo: Kidfly182, CC BY 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2000 Dodge Durangos have suspension problems?

No. NHTSA has 507 owner complaints about suspension for the 2000 Dodge Durango (47% of the 1,075 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2000 Dodge Durango suspension?

Yes: 1 safety recall list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do suspension problems start?

The median reported mileage is 49,145 miles: half of the reports with a mileage came before that.

How much does it cost to fix suspension problems on the 2000 Dodge Durango?

Owners report a typical cost of $1,450 (half paid between $880 and $2,000), from 25 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about suspension problems on the 2000 Dodge Durango?

The most frequent phrase is “ball joints”, in 267 of 507 complaints, followed by “front end” (83).

Other 2000 Dodge Durango problems

See all 2000 Dodge Durango problems or suspension problems across all Durango years.