2014 Dodge Durango Problems, Complaints & Recalls
- Compared with other Durango years
- Far more complaints than other years 8th of 29 for complaints
- Safety recalls
- 11 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 782 complaints with NHTSA about the 2014 Dodge Durango. That ranks 8th out of 29 Durango model years for complaints. The most reported problem area is exterior lighting (259 complaints, 33%), typically at around 60,000 miles. Complaints mention 23 crashes, 9 fires, 60 injuries. There are 11 safety recalls covering this model year. NHTSA has opened 7 defect investigations involving it.
- 782owner complaints
- 11safety recalls
- 7NHTSA investigations
- 23complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Dodge Durango problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Exterior Lighting problems | 259 | 33% | 60,000 | “race track” (11%) | $1,350 |
| Seats problems | 163 | 21% | 70,000 | “passenger side” (29%) | $950 |
| Electrical System problems | 149 | 19% | 65,000 | “rear racetrack” (5%) | — |
| Engine problems | 74 | 9% | 54,000 | “ticking noise” (8%) | $2,550 |
| Air Bags problems | 72 | 9% | 66,500 | “headrest deployed” (17%) | — |
| Unknown or Other | 67 | 9% | 64,500 | — | — |
| Seat Belts problems | 54 | 7% | 70,400 | “seat belt” (48%) | $780 |
| Power Train | 42 | 5% | 32,250 | — | — |
| Fuel/propulsion System | 32 | 4% | 60,500 | — | — |
| Structure | 26 | 3% | 60,000 | — | — |
| Service Brakes | 21 | 3% | 25,425 | — | — |
| Steering | 12 | 2% | 65,500 | — | — |
| Electronic Stability Control (esc) | 11 | 1% | 64,000 | — | — |
| Vehicle Speed Control | 9 | 1% | 10,150 | — | — |
| Visibility/wiper | 8 | 1% | 74,428 | — | — |
| Suspension | 7 | 1% | 25,000 | — | — |
| Wheels | 4 | 1% | 73,000 | — | — |
| Service Brakes, Hydraulic | 3 | 0% | 31,000 | — | — |
| Engine and Engine Cooling | 2 | 0% | 150,000 | — | — |
| Equipment Adaptive/mobility | 2 | 0% | 1,263 | — | — |
| Lane Departure | 2 | 0% | — | — | — |
| Visibility | 2 | 0% | 88,319 | — | — |
| Back Over Prevention | 1 | 0% | 95,000 | — | — |
| Chest Clip, Buckle, Harness | 1 | 0% | — | — | — |
| Fuel System, Gasoline | 1 | 0% | 104,000 | — | — |
| Latches/locks/linkages | 1 | 0% | 59,000 | — | — |
| Service Brakes, Air | 1 | 0% | 156,000 | — | — |
| Tires | 1 | 0% | 28,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Dodge Durango recalls (11)
Tap a recall to see the problem, the risk and the fix.
Electrical system:software; vehicle speed control:cruise control; electrical system:wiring
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical system:alternator/generator/regulator
Problem: Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Service brakes; service brakes, hydraulic:power assist
Problem: Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Electrical system:alternator/generator/regulator
Problem: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Equipment:electrical:radio/tape deck/cd etc.
Problem: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Seat belts; air bags
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light ÂMILÂ should illuminate to initially warn drivers of a failure.
Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Fix: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Electrical system:alternator/generator/regulator
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Electronic stability control (esc)
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
Risk: If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Electrical system:wiring
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Forward collision avoidance: adaptive cruise control; vehicle speed control:accelerator pedal
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Risk: The unintended continued acceleration may increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Service brakes; service brakes, hydraulic:power assist:vacuum
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Seat Belt Retraction (PE19011) — opened Sep 16, 2019, closed May 3, 2021.
- Active Head Rest Inadvertent Deployment (PE19014) — opened Sep 9, 2019, closed Feb 25, 2026.
- Vehicle Rollaway (PE16014) — opened Dec 16, 2016, closed Jan 25, 2024.
- Powered vehicle rollaway (PE15030) — opened Aug 20, 2015, closed Feb 5, 2016.
- Software security vulnerability (RQ15004) — opened Jul 24, 2015, closed Jan 5, 2016, led to recall 15V508000.
- Post 14V-391 Headliner Fires (RQ15003) — opened May 1, 2015, closed Jul 6, 2016, led to recall 15V879000.
- Headliner Fires (EA14001) — opened Jan 10, 2014, closed Aug 12, 2014, led to recall 14V391000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Family of 5 traveled back from out of state. Pushed and drove straight through the last 3 hours. When got home and got out of vehicle everyone immediately started feeling ill. 2 kids passed out and we called 911. Fire department detected a carbon monoxide leak in the vehicle. All 5 family members…
The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 40 MPH, the front passengerâs side head restraint unexpectedly deployed and struck the front seat passenger in the back of the head. There was no crash or impact at the time of the failure. There was no…
Airbag service light has come on and upon reading appears to be a major issue among any 2014 dodge durango with the vin starting with 1C4RDâ¦. But not on a recall. Appears to be a bad OCR. Unsure why other Chrysler made vehicles known with this issue were recalled but not the 2014 dodge durangos…
Water leaks into and pools in the tail lights causing the tail light to go out. Other drivers can't see the back of the car at night thus increasing risk of rear end collision. The problem was confirmed by the dealer and I was told that it is a very common problem on this model and that the…
Odometer Fraud. The contact purchased a 2014 Dodge Durango. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. It was discovered that there was a mileage discrepancy per a Carfax report. The contact stated that due to the mileage discrepancy, the buying price was…
Other Dodge Durango years
← 2013 Durango · 2015 Durango →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Durango | 14 | 0 |
| 2025 Durango | 8 | 0 |
| 2024 Durango | 14 | 0 |
| 2023 Durango | 32 | 2 |
| 2022 Durango | 58 | 7 |
| 2021 Durango | 203 | 8 |
| 2020 Durango | 55 | 2 |
| 2019 Durango | 144 | 4 |
| 2018 Durango | 233 | 5 |
| 2017 Durango | 213 | 2 |
| 2016 Durango | 161 | 3 |
| 2015 Durango | 503 | 4 |
| 2014 | 782 | 11 |
| 2013 Durango | 640 | 11 |
| 2012 Durango | 640 | 10 |
| 2011 Durango | 800 | 8 |
| 2009 Durango | 12 | 4 |
| 2008 Durango | 97 | 2 |
| 2007 Durango | 191 | 4 |
| 2006 Durango | 852 | 9 |
| 2005 Durango | 1,567 | 8 |
| 2004 Durango | 1,115 | 8 |
| 2003 Durango | 339 | 4 |
| 2002 Durango | 423 | 4 |
| 2001 Durango | 665 | 5 |
| 2000 Durango | 1,075 | 2 |
| 1999 Durango | 1,967 | 3 |
| 1998 Durango | 965 | 4 |
| 1997 Durango | 4 | 1 |
See all Dodge Durango problems by year, every Dodge model, or the Dodge VIN decoder.
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Frequently asked questions
What are the most common problems with the 2014 Dodge Durango?
Owners most often report exterior lighting, seats, electrical system problems. The top one, exterior lighting, accounts for 259 complaints.
Was there a recall on the 2014 Dodge Durango?
Yes, 11 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Dodge Durango a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Durango model years, the 2014 has far more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.