2011 Ford Edge Latches/locks/linkages Problems
Owners have filed 83 complaints with NHTSA about latches/locks/linkages problems on the 2011 Ford Edge, 5% of all complaints for this model year. Half of the reports with a mileage happened before 54,734 miles. The words owners use most often: “door ajar” (70% of reports).
- 83latches/locks/linkages complaints
- 54,734median miles at failure
- 0mention a crash
- 0mention an injury
- 1related recalls
- 33%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Door ajar: mentioned in 58 of 83 complaints (70%)
- Doors lock: mentioned in 13 of 83 complaints (16%)
- Interior remained: mentioned in 6 of 83 complaints (7%)
- Latch sensor: mentioned in 6 of 83 complaints (7%)
At what mileage do latches/locks/linkages problems happen?
Based on 76 complaints that reported the odometer reading.
How serious are the reports?
None of the 83 complaints report a crash, fire or injury.
Ford Edge latches/locks/linkages complaints by model year
| Model year | Latches/locks/linkages complaints | Share of that year | Median miles |
|---|---|---|---|
| 2024 Edge | 2 | 5% | 6,498 |
| 2023 Edge | 1 | 4% | 6,915 |
| 2022 Edge | 4 | 3% | — |
| 2021 Edge | 1 | 1% | 500 |
| 2018 Edge | 2 | 0% | 110,000 |
| 2017 Edge | 2 | 0% | 120,000 |
| 2016 Edge | 3 | 0% | 35,000 |
| 2015 Edge | 5 | 1% | 36,375 |
| 2014 Edge | 7 | 2% | 90,000 |
| 2013 Edge | 77 | 3% | 47,000 |
| 2012 Edge | 39 | 3% | 46,118 |
| 2011 Edge | 83 | 5% | 54,734 |
| 2010 Edge | 3 | 0% | 52,000 |
| 2008 Edge | 1 | 0% | 67,000 |
| 2007 Edge | 3 | 0% | 32,298 |
When owners reported it
Related recalls (1)
Latches/locks/linkages:hatchback/liftgate:lock
Problem: Ford is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010. These vehicles were shipped with incorrectly configured electronic module settings that disable the locking function of the liftgate. Accordingly, the vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, "door locks and door retention components."
Risk: The liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.
Fix: Ford will notify owners and dealers will have the affected control modules updated free of charge. The safety recall began on november 1, 2010. Owners may contact ford at 1-866-436-7332.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2011 Ford Edge. The contact stated that the âDriver's Door Ajarâ warning light was illuminated even though the door was securely closed and locked. The vehicle was taken to the dealer, who diagnosed that the door latch had failed and needed to be replaced. The vehicle was…
The contact owns a 2011 Ford Edge. The contact stated that after closing the front driver's side door, the "Door Ajar" message was displayed, and the interior lights remained illuminated. The contact was concerned that the front driver's side door might open while driving. The dealer was made aware…
Door ajar is constantly on. Front passenger door. This is causing my dome lights to stay on, my key beeps twice when securing vehicle.

Frequently asked questions
Do all 2011 Ford Edges have latches/locks/linkages problems?
No. NHTSA has 83 owner complaints about latches/locks/linkages for the 2011 Ford Edge (5% of the 1,803 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2011 Ford Edge latches/locks/linkages?
Yes: 1 safety recall list latches/locks/linkages. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do latches/locks/linkages problems start?
The median reported mileage is 54,734 miles: half of the reports with a mileage came before that.
What do owners say about latches/locks/linkages problems on the 2011 Ford Edge?
The most frequent phrase is “door ajar”, in 58 of 83 complaints, followed by “doors lock” (13).
Other 2011 Ford Edge problems
See all 2011 Ford Edge problems or latches/locks/linkages problems across all Edge years.