2011 Ford Edge Latches/locks/linkages Problems

Source: NHTSA · Updated Sep 29, 2026 · 83 complaints analyzed

Owners have filed 83 complaints with NHTSA about latches/locks/linkages problems on the 2011 Ford Edge, 5% of all complaints for this model year. Half of the reports with a mileage happened before 54,734 miles. The words owners use most often: “door ajar” (70% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Door ajar: mentioned in 58 of 83 complaints (70%)
  • Doors lock: mentioned in 13 of 83 complaints (16%)
  • Interior remained: mentioned in 6 of 83 complaints (7%)
  • Latch sensor: mentioned in 6 of 83 complaints (7%)

At what mileage do latches/locks/linkages problems happen?

Based on 76 complaints that reported the odometer reading.

Under 10k miles1 · 1%
10k–25k miles5 · 7%
25k–50k miles26 · 34%
50k–75k miles24 · 32%
75k–100k miles10 · 13%
100k–150k miles9 · 12%
150k+ miles1 · 1%

How serious are the reports?

None of the 83 complaints report a crash, fire or injury.

Ford Edge latches/locks/linkages complaints by model year

Peak: 2011, with 83 complaints
2007: 3200732008: 112010: 3201032011: 83832012: 392012392013: 77772014: 7201472015: 552016: 3201632017: 222018: 2201822021: 112022: 4202242023: 112024: 220242

n = 233 complaints · Source: NHTSA

Model yearLatches/locks/linkages complaintsShare of that yearMedian miles
2024 Edge25%6,498
2023 Edge14%6,915
2022 Edge43%—
2021 Edge11%500
2018 Edge20%110,000
2017 Edge20%120,000
2016 Edge30%35,000
2015 Edge51%36,375
2014 Edge72%90,000
2013 Edge773%47,000
2012 Edge393%46,118
2011 Edge835%54,734
2010 Edge30%52,000
2008 Edge10%67,000
2007 Edge30%32,298

When owners reported it

Peak: 2014, with 20 complaints
2012: 2201222013: 5201352014: 202014202015: 182015182016: 202016202017: 102017102020: 2202022021: 1202112022: 2202222023: 2202322025: 120251

n = 83 complaints · Source: NHTSA

Related recalls (1)

Latches/locks/linkages:hatchback/liftgate:lockOct 27, 2010 · NHTSA campaign 10V516000 · 71 vehicles

Problem: Ford is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010. These vehicles were shipped with incorrectly configured electronic module settings that disable the locking function of the liftgate. Accordingly, the vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, "door locks and door retention components."

Risk: The liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.

Fix: Ford will notify owners and dealers will have the affected control modules updated free of charge. The safety recall began on november 1, 2010. Owners may contact ford at 1-866-436-7332.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2011 Ford Edge. The contact stated that the “Driver's Door Ajar” warning light was illuminated even though the door was securely closed and locked. The vehicle was taken to the dealer, who diagnosed that the door latch had failed and needed to be replaced. The vehicle was…

Received Jun 13, 2025 · NHTSA complaint 11666773

The contact owns a 2011 Ford Edge. The contact stated that after closing the front driver's side door, the "Door Ajar" message was displayed, and the interior lights remained illuminated. The contact was concerned that the front driver's side door might open while driving. The dealer was made aware…

Received Jun 30, 2023 · NHTSA complaint 11529741

Door ajar is constantly on. Front passenger door. This is causing my dome lights to stay on, my key beeps twice when securing vehicle.

Received Apr 9, 2023 · NHTSA complaint 11516192
Ford Edge
​一輛長安福特銳界L,拍攝於中國廣東省深圳市羅湖區。. Representative photo; appearance varies by model year. Photo: User 3204, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2011 Ford Edges have latches/locks/linkages problems?

No. NHTSA has 83 owner complaints about latches/locks/linkages for the 2011 Ford Edge (5% of the 1,803 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2011 Ford Edge latches/locks/linkages?

Yes: 1 safety recall list latches/locks/linkages. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do latches/locks/linkages problems start?

The median reported mileage is 54,734 miles: half of the reports with a mileage came before that.

What do owners say about latches/locks/linkages problems on the 2011 Ford Edge?

The most frequent phrase is “door ajar”, in 58 of 83 complaints, followed by “doors lock” (13).

Other 2011 Ford Edge problems

See all 2011 Ford Edge problems or latches/locks/linkages problems across all Edge years.