2012 Ford Edge Problems, Complaints & Recalls
- Compared with other Edge years
- More complaints than other years 4th of 19 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 1,134 complaints with NHTSA about the 2012 Ford Edge. That ranks 4th out of 19 Edge model years for complaints. The most reported problem area is electrical system (462 complaints, 41%), typically at around 48,000 miles. Complaints mention 26 crashes, 5 fires, 17 injuries. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 1,134owner complaints
- 3safety recalls
- 1NHTSA investigations
- 26complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2012 Ford Edge problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 462 | 41% | 48,000 | “door ajar” (72%) | $570 |
| Service Brakes problems | 247 | 22% | 70,000 | “brake booster” (42%) | $1,300 |
| Unknown or Other | 177 | 16% | 53,250 | — | — |
| Structure problems | 168 | 15% | 45,000 | “door ajar” (81%) | $560 |
| Exterior Lighting problems | 84 | 7% | 50,750 | “door ajar” (87%) | — |
| Engine problems | 60 | 5% | 58,919 | “throttle body” (17%) | — |
| Power Train | 47 | 4% | 48,797 | — | — |
| Latches/locks/linkages | 39 | 3% | 46,118 | — | — |
| Fuel/propulsion System | 32 | 3% | 60,500 | — | — |
| Electronic Stability Control (esc) | 28 | 2% | 81,609 | — | — |
| Service Brakes, Hydraulic | 27 | 2% | 108,500 | — | — |
| Steering | 16 | 1% | 63,716 | — | — |
| Fuel System, Gasoline | 15 | 1% | 42,000 | — | — |
| Vehicle Speed Control | 15 | 1% | 48,000 | — | — |
| Back Over Prevention | 9 | 1% | 135,614 | — | — |
| Visibility/wiper | 9 | 1% | 32,843 | — | — |
| Air Bags | 8 | 1% | 59,678 | — | — |
| Visibility | 6 | 1% | 26,000 | — | — |
| Engine and Engine Cooling | 5 | 0% | 92,000 | — | — |
| Seats | 5 | 0% | 14,500 | — | — |
| Seat Belts | 4 | 0% | 15,000 | — | — |
| Equipment Adaptive/mobility | 3 | 0% | 37,200 | — | — |
| Tires | 3 | 0% | 18,008 | — | — |
| Wheels | 3 | 0% | 84,000 | — | — |
| Equipment | 2 | 0% | — | — | — |
| Interior Lighting | 2 | 0% | 48,000 | — | — |
| Suspension | 2 | 0% | 80,000 | — | — |
| Forward Collision Avoidance | 1 | 0% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2012 Ford Edge recalls (3)
Tap a recall to see the problem, the risk and the fix.
Power train:axle assembly:axle shaft
Problem: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Fix: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Fuel system, gasoline
Problem: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Fix: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Problem: Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Fix: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Door Ajar Warning Light Always On (PE16012) — opened Sep 28, 2016, closed Mar 20, 2017.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Back up camera is inverted. Parking guidelines do not work with inverted image. Almost hit a child due to inverted image
Back up camera is inverted. Parking guidelines do not work with inverted image. Almost hit a child due to inverted image
Constant warnings about Forward Collision Warning. Also, backup Camera works intermittently and does not produce parking grid lines.
Engine keeps throwing sensors and transmission has hard shifting and slips ford is against changing fluid because i have put mileage on it. Loses power at stop of red lights
The brakes are hard to mash and spongey and it has a hissing kind of sound I believe it is a brake booster. When I bought the vehicle used from a dealership they told me it didn't have any recalls on the vehicle but later own I found out it did have a recall for the abs system so i called the ford…
Other Ford Edge years
| Year | Complaints | Recalls |
|---|---|---|
| 2024 Edge | 44 | 2 |
| 2023 Edge | 23 | 4 |
| 2022 Edge | 132 | 5 |
| 2021 Edge | 112 | 7 |
| 2020 Edge | 324 | 4 |
| 2019 Edge | 770 | 3 |
| 2018 Edge | 840 | 7 |
| 2017 Edge | 1,374 | 8 |
| 2016 Edge | 923 | 7 |
| 2015 Edge | 729 | 7 |
| 2014 Edge | 383 | 3 |
| 2013 Edge | 2,446 | 2 |
| 2012 | 1,134 | 3 |
| 2011 Edge | 1,803 | 3 |
| 2010 Edge | 673 | 6 |
| 2009 Edge | 261 | 6 |
| 2008 Edge | 1,120 | 6 |
| 2007 Edge | 989 | 5 |
| 2004 Edge | 3 | 0 |
See all Ford Edge problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2012 Ford Edge?
Owners most often report electrical system, service brakes, unknown or other problems. The top one, electrical system, accounts for 462 complaints.
Was there a recall on the 2012 Ford Edge?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2012 Ford Edge a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Edge model years, the 2012 has more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.