2011 Ford Edge Problems, Complaints & Recalls
- Compared with other Edge years
- Far more complaints than other years 2nd of 19 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 1,803 complaints with NHTSA about the 2011 Ford Edge. That ranks 2nd out of 19 Edge model years for complaints. The most reported problem area is electrical system (687 complaints, 38%), typically at around 55,000 miles. Complaints mention 23 crashes, 4 fires, 8 injuries. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 1,803owner complaints
- 3safety recalls
- 1NHTSA investigations
- 23complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Ford Edge problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 687 | 38% | 55,000 | “door ajar” (69%) | $650 |
| Structure problems | 274 | 15% | 51,500 | “door ajar” (72%) | $700 |
| Service Brakes problems | 261 | 14% | 90,035 | “brake booster” (36%) | $1,700 |
| Unknown or Other | 254 | 14% | 62,400 | — | — |
| Exterior Lighting problems | 187 | 10% | 55,000 | “door ajar” (79%) | — |
| Engine problems | 179 | 10% | 59,988 | “throttle body” (22%) | $1,900 |
| Power Train problems | 172 | 10% | 49,236 | “throttle body” (20%) | — |
| Vehicle Speed Control problems | 88 | 5% | 51,000 | “throttle body” (43%) | — |
| Latches/locks/linkages problems | 83 | 5% | 54,734 | “door ajar” (70%) | — |
| Fuel/propulsion System problems | 57 | 3% | 56,000 | “throttle body” (30%) | — |
| Service Brakes, Hydraulic | 49 | 3% | 123,000 | — | — |
| Electronic Stability Control (esc) | 43 | 2% | 73,000 | — | — |
| Steering | 29 | 2% | 30,000 | — | — |
| Fuel System, Gasoline | 21 | 1% | 53,500 | — | — |
| Back Over Prevention | 18 | 1% | 103,000 | — | — |
| Engine and Engine Cooling | 18 | 1% | 40,447 | — | — |
| Visibility/wiper | 14 | 1% | 71,000 | — | — |
| Air Bags | 12 | 1% | 69,772 | — | — |
| Seats | 12 | 1% | 62,000 | — | — |
| Suspension | 10 | 1% | 51,000 | — | — |
| Wheels | 10 | 1% | 48,000 | — | — |
| Equipment | 9 | 0% | 500 | — | — |
| Interior Lighting | 9 | 0% | 50,000 | — | — |
| Equipment Adaptive/mobility | 8 | 0% | 42,350 | — | — |
| Seat Belts | 7 | 0% | 46,500 | — | — |
| Visibility | 7 | 0% | 24,500 | — | — |
| Forward Collision Avoidance | 5 | 0% | 119,000 | — | — |
| Lane Departure | 3 | 0% | 70,000 | — | — |
| Tires | 3 | 0% | 30,000 | — | — |
| Traction Control System | 2 | 0% | 108,500 | — | — |
| Chest Clip, Buckle, Harness | 1 | 0% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Ford Edge recalls (3)
Tap a recall to see the problem, the risk and the fix.
Electrical system:software
Problem: Ford is recalling certain model year 2011 ford f-150, f-250, f-350, f-450, f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the serial number the bcm was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a bcm that required replacement affected bcms may have the potential for an internal short.
Risk: If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
Fix: Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1-866-436-7332.
Structure:body
Problem: Ford is recalling certain model year 2011 f-150, f-250, f-350, f-450, f-550, edge and lincoln mkx vehicles. During a six-day production period, the supplier of the body control module manufactured modules that may have the potential for an internal short.
Risk: If an electrical short develops, an overheating condition may occur which can result in an unattended vehicle fire.
Fix: Dealer will replace the body control module if necessary free of charge. The safety recall began on january 11, 2011. Owners may contact ford at 1-866-436-7332.
Latches/locks/linkages:hatchback/liftgate:lock
Problem: Ford is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010. These vehicles were shipped with incorrectly configured electronic module settings that disable the locking function of the liftgate. Accordingly, the vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, "door locks and door retention components."
Risk: The liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.
Fix: Ford will notify owners and dealers will have the affected control modules updated free of charge. The safety recall began on november 1, 2010. Owners may contact ford at 1-866-436-7332.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Door Ajar Warning Light Always On (PE16012) — opened Sep 28, 2016, closed Mar 20, 2017.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2011 Ford Edge. The contact stated that while driving approximately 5 - 7 MPH, the vehicle failed to stop as needed. The brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. There was a squeaking sound coming from the…
Over the last four months, the right shoulder harness strap on our Baby Trend car seat has spontaneously disengaged from the rear metal splitter plate on five separate occasions: three times discovered prior to loading our toddler into the seat, and twice while the vehicle was actively in motion on…
Break Booster Break fell to the floor, slow to stop, spongy. I was able to put on my hazards and roll to safety stop. Huge risk if I was going faster or turning a curve. Dangerous to me and others to not being able to stop The problem hasnât been taken to the shop yet as it was closed and I had…
Brake Booster Was exiting the freeway so already slowed but it was a curvy off-ramp, thankfully no one was close and the car was already slowed, but on hazards and coasted home at 5 mph. Huge safety concern Tow truck towed to HTS Automotive to determine the brake booster went out, which we already…
Brake Booster All of a sudden my brake went to the floor and made a hissing sound, spongy response. Took it to Cowin Ford and they diagnosed and replaced the brake booster. It was really dangerous as response to brake was really slow. I almost hit a car in front of me. No warnings or symptoms prior.
Other Ford Edge years
| Year | Complaints | Recalls |
|---|---|---|
| 2024 Edge | 44 | 2 |
| 2023 Edge | 23 | 4 |
| 2022 Edge | 133 | 5 |
| 2021 Edge | 112 | 7 |
| 2020 Edge | 324 | 4 |
| 2019 Edge | 770 | 3 |
| 2018 Edge | 840 | 7 |
| 2017 Edge | 1,374 | 8 |
| 2016 Edge | 923 | 7 |
| 2015 Edge | 729 | 7 |
| 2014 Edge | 383 | 3 |
| 2013 Edge | 2,446 | 2 |
| 2012 Edge | 1,134 | 3 |
| 2011 | 1,803 | 3 |
| 2010 Edge | 673 | 6 |
| 2009 Edge | 261 | 6 |
| 2008 Edge | 1,120 | 6 |
| 2007 Edge | 989 | 5 |
| 2004 Edge | 3 | 0 |
See all Ford Edge problems by year, every Ford model, or the Ford VIN decoder.
Similar Ford models
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Frequently asked questions
What are the most common problems with the 2011 Ford Edge?
Owners most often report electrical system, structure, service brakes problems. The top one, electrical system, accounts for 687 complaints.
Was there a recall on the 2011 Ford Edge?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Ford Edge a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Edge model years, the 2011 has far more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.