2003 Ford Explorer Structure Problems

Source: NHTSA · Updated Sep 17, 2025 · 354 complaints analyzed

Owners have filed 354 complaints with NHTSA about structure problems on the 2003 Ford Explorer, 31% of all complaints for this model year. Half of the reports with a mileage happened before 70,000 miles. The words owners use most often: “lift gate” (18% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Lift gate: mentioned in 65 of 354 complaints (18%)
  • Rear window: mentioned in 60 of 354 complaints (17%)
  • Panel below: mentioned in 41 of 354 complaints (12%)
  • Liftgate glass: mentioned in 25 of 354 complaints (7%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical structure repair on the 2003 Ford Explorer at $700, and half of them between $640 and $1,250.

Based on 17 NHTSA complaints about this problem alone that state a repair bill or quote (2005–2014), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do structure problems happen?

Based on 276 complaints that reported the odometer reading.

Under 10k miles9 · 3%
10k–25k miles19 · 7%
25k–50k miles53 · 19%
50k–75k miles65 · 24%
75k–100k miles65 · 24%
100k–150k miles51 · 18%
150k+ miles14 · 5%

How serious are the reports?

Of 354 complaints, 3 mention a crash, 11 an injury.

Ford Explorer structure complaints by model year

Peak: 2017, with 658 complaints
1995: 3919951996: 631997: 501998: 4819981999: 472000: 292001: 2920012002: 4862003: 3542004: 42620042005: 1512006: 112007: 1120072008: 12009: 22010: 120102011: 1102012: 1442013: 43920132014: 2762015: 4102016: 59120162017: 6586582018: 2882019: 15020192020: 452021: 252022: 1120222023: 102025: 72026: 22026

n = 4,914 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2026 Explorer25%—
2025 Explorer77%1,600
2023 Explorer109%10,000
2022 Explorer114%39,000
2021 Explorer256%61,500
2020 Explorer454%40,302
2019 Explorer15050%63,125
2018 Explorer28839%60,950
2017 Explorer65839%76,000
2016 Explorer59124%82,750
2015 Explorer41023%90,000
2014 Explorer27616%92,500
2013 Explorer43920%70,000
2012 Explorer14417%96,500
2011 Explorer1109%101,000
2010 Explorer11%6,900
2009 Explorer26%105,000
2008 Explorer11%7,000
2007 Explorer115%80,000
2006 Explorer112%19,695
2005 Explorer15130%77,300
2004 Explorer42633%72,000
2003 Explorer35431%70,000
2002 Explorer48615%66,400
2001 Explorer298%100,000
2000 Explorer293%93,310
1999 Explorer473%100,000
1998 Explorer482%112,000
1997 Explorer503%84,000
1996 Explorer634%123,743
1995 Explorer395%112,762

When owners reported it

Peak: 2008, with 55 complaints
2003: 6200362004: 22222005: 182005182006: 21212007: 382007382008: 55552009: 402009402010: 41412011: 292011292012: 33332013: 122013122014: 18182015: 9201592016: 552017: 4201742018: 222022: 120221

n = 354 complaints · Source: NHTSA

Related recalls (2)

Structure:body:hatchback/liftgate:hinge and attachmentsSep 13, 2004 · NHTSA campaign 04V442000 · 955,732 vehicles

Problem: On certain sport utility vehicles, the liftgate glass strut may become disengaged or the hinge may fracture allowing the glass to fall and possibly break.

Risk: If the hinge should fracture, there is a potential for the glass to fall and ultimately break and personal injuries could occur.

Fix: Dealers will have the liftgate glass strut brackets and glass hinges replaced. For the vehicles built from august 1, 2000 through march 3, 2002, the dealers will replace the hinges and liftgate strut bracket. On vehicles built from march 3, 2002 through june 23, 2003, the dealers will only replace the hinges. The recall began on september 30, 2004. A postcard was sent to owners on december 27, 2004, advising them that parts are now available. Owners should contact ford at 1-800-392-3673.

StructureMar 7, 2003 · NHTSA campaign 03V094000 · 3,674 vehicles

Problem: Certain pickup truck, van, and mini van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. These units contain a courtesy light or lights that might overheat when the wire harness is exposed to excessive moisture and road salt.

Risk: This overheating condition can cause the running board to melt or cause a fire.

Fix: Dealers will replace the wiring harness on these running boards. Owner notification began march 7, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

There is a crack down the middle section of the liftgate for quite some time. The liftgate has been unlocking and opening automatically by itself. On only rare occasions has the liftgate opened all the way while driving. On the morning of 7/28/2022 while the vehicle was parked in my driveway the…

Received Aug 1, 2022 · NHTSA complaint 11476879

Rear window lower panel plastic cracking up, replaced three times, still cracking due to no support and bending too much, i called ford does not care if continues cracking up, it looks ugly also panels can cause an accident to other cars getting into their windshields loose parts. They know about…

Received Aug 2, 2018 · NHTSA complaint 11115329

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN ATTEMPTING TO CLOSE THE REAR WINDOW, THE CONTACT NOTICED THAT THE REAR LIFTGATE WINDOW HINGES WERE CRACKING AND WERE TILTED ON ONE SIDE. THE CONTACT, A CERTIFIED MASTER TECHNICIAN, STATED THAT THE WINDOW NEEDED TO BE REPLACED. THE CONTACT CALLED FORT…

Received Jun 14, 2018 · NHTSA complaint 11101848
Ford Explorer
A 2025 Ford Explorer Active (facelift) photographed in Fresh Meadows, Queens , New York, USA.. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2003 Ford Explorers have structure problems?

No. NHTSA has 354 owner complaints about structure for the 2003 Ford Explorer (31% of the 1,131 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2003 Ford Explorer structure?

Yes: 2 safety recalls list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do structure problems start?

The median reported mileage is 70,000 miles: half of the reports with a mileage came before that.

How much does it cost to fix structure problems on the 2003 Ford Explorer?

Owners report a typical cost of $700 (half paid between $640 and $1,250), from 17 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about structure problems on the 2003 Ford Explorer?

The most frequent phrase is “lift gate”, in 65 of 354 complaints, followed by “rear window” (60).

Other 2003 Ford Explorer problems

See all 2003 Ford Explorer problems or structure problems across all Explorer years.