2020 Ford Fusion Hybrid Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 14, 2025 · 8 owner complaints analyzed

Compared with other Fusion Hybrid years
Not enough data 11th of 11 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 8 complaints with NHTSA about the 2020 Ford Fusion Hybrid. That ranks 11th out of 11 Fusion Hybrid model years for complaints. The most reported problem area is electrical system (4 complaints, 50%), typically at around 52,500 miles. Complaints mention 1 crash, 1 injury. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Ford Fusion Hybrid
Ford Fusion (CD391) Washington DC, USA. Representative photo; appearance varies by model year. Photo: OWS Photography, CC BY 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2020 Ford Fusion Hybrid problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System4 · ~52,500 mi
Forward Collision Avoidance2
Unknown or Other2
Air Bags1 · ~5,000 mi
Engine1 · ~51,000 mi
Seat Belts1 · ~5,000 mi
Steering1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System450%52,500——
Forward Collision Avoidance225%———
Unknown or Other225%———
Air Bags113%5,000——
Engine113%51,000——
Seat Belts113%5,000——
Steering113%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2023, with 3 complaints
2020: 1202012022: 1202212023: 3202332024: 2202422025: 120251

n = 8 complaints · Source: NHTSA

2020 Ford Fusion Hybrid recalls (0)

No safety recalls are on file for the 2020 Ford Fusion Hybrid.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds there was a humming sound coming from the front end of the vehicle. The contact stated that intermittently the vehicle hesitated to start. The tire pressure warning light illuminated; however, the tires…

Engine · received Mar 14, 2025 · NHTSA complaint 11648279

The contact's husband owns a 2020 Ford Fusion. The contact stated that immediately after her husband had left the dealer after an oil change, the "Stop Safely Now" and "Check Engine" messages appeared on the instrument panel after an attempt to start the vehicle. Several attempts were made to…

Electrical System · received Oct 7, 2024 · NHTSA complaint 11618423

Blower fan stopped working in middle of heat wave. Vehicle is only 4 years old and system not functioning with heat or cold settings.

Electrical System · received Jun 21, 2024 · NHTSA complaint 11595711

While driven collision sensor sudenly activated and locked my steeringweel,now vehicle is inoperative due to this issue, dealer is not repairing it while under warranty or not even making a estimate diagnosis.

Steering · received Nov 22, 2023 · NHTSA complaint 11556492

The vin does not show a safety recall however the exact year, make, and model shows the same problem I am experiencing. my 2020 ford fusion hybrid is in service again. been getting service with same issues since 2022 to current. I lose power, had battery replaced check engine light on I had the…

Electrical System · received Oct 17, 2023 · NHTSA complaint 11550476

Other Ford Fusion Hybrid years

← 2019 Fusion Hybrid

See all Ford Fusion Hybrid problems by year, every Ford model, or the Ford VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 Ford Fusion Hybrid?

Owners most often report electrical system, forward collision avoidance, unknown or other problems. The top one, electrical system, accounts for 4 complaints.

Was there a recall on the 2020 Ford Fusion Hybrid?

No safety recalls are on file for this model year.

Was the 2020 Ford Fusion Hybrid a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Fusion Hybrid model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.