Ford Fusion Back Over Prevention Problems
Owners have filed 189 complaints with NHTSA about back over prevention problems on the Ford Fusion across 9 model years. The 2016 model year has the most (131). The words owners use most often: “rearview camera” (28% of reports).
- 189back over prevention complaints
- —median miles at failure
- 9mention a crash
- 2mention an injury
- 2related recalls
- 10%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Rearview camera: mentioned in 53 of 189 complaints (28%)
- Rear view: mentioned in 42 of 189 complaints (22%)
- Prevention contacted: mentioned in 19 of 189 complaints (10%)
- Displayed black: mentioned in 17 of 189 complaints (9%)
At what mileage do back over prevention problems happen?
Based on 103 complaints that reported the odometer reading.
How serious are the reports?
Of 189 complaints, 9 mention a crash, 2 an injury.
Ford Fusion back over prevention complaints by model year
| Model year | Back Over Prevention complaints | Share of that year | Median miles |
|---|---|---|---|
| 2020 Fusion | 3 | 2% | — |
| 2019 Fusion | 6 | 2% | 21,250 |
| 2018 Fusion | 8 | 2% | 68,000 |
| 2017 Fusion | 1 | 0% | — |
| 2016 Fusion | 131 | 8% | 90,000 |
| 2015 Fusion | 17 | 2% | 92,345 |
| 2014 Fusion | 15 | 1% | 110,000 |
| 2013 Fusion | 6 | 0% | 120,000 |
| 2010 Fusion | 2 | 0% | 80,424 |
When owners reported it
Related recalls (2)
Back over prevention: sensing system: camera
Model years: 2016
Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Back over prevention:software
Model years: 2019, 2020
Problem: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera displayed a blank image. The dealer was made aware of the failure. The contact was informed that the parts were unavailable. The contact received a recall notification for NHTSA Campaign Number…
the back up camera does not function and it provides a safety risk when backing up from a store i barely bumped to other car when lady was in car didnt cause damage but still bumped into her car..
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was inoperable. The dealer was contacted…
The contact owns a 2015 Ford Fusion. The contact stated that while reversing, the rear-view camera became inoperable. The dealer was contacted by phone and made aware of the failure. The contact was informed the repair was not covered under recall. The contact referenced an unknown recall; however…
I have took it in to get it repaired about a year ago the sensor went off and got them fix but when I explain what else was happening they found nothing months down I has other people and couldnât find the problem with my vehicle which is now a risk to drive the steering wheels gets stiff and…
Frequently asked questions
Do all Ford Fusions have back over prevention problems?
No. NHTSA has 189 owner complaints about back over prevention for the Ford Fusion. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Ford Fusion back over prevention?
Yes: 2 safety recalls list back over prevention. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about back over prevention problems on the Ford Fusion?
The most frequent phrase is “rearview camera”, in 53 of 189 complaints, followed by “rear view” (42).
Other Ford Fusion problems
- Steering problems (5,775)
- Air Bags problems (3,530)
- Engine problems (3,369)
- Power Train problems (3,138)
- Service Brakes problems (2,191)
- Electrical System problems (1,665)
- Vehicle Speed Control problems (1,414)
- Fuel/propulsion System problems (1,167)
See all Ford Fusion problems.