Ford Fusion Latches/locks/linkages Problems
Owners have filed 337 complaints with NHTSA about latches/locks/linkages problems on the Ford Fusion across 15 model years. The 2013 model year has the most (85). The words owners use most often: “side door” (39% of reports).
- 337latches/locks/linkages complaints
- —median miles at failure
- 1mention a crash
- 3mention an injury
- 5related recalls
- 30%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Side door: mentioned in 133 of 337 complaints (39%)
- Front driver: mentioned in 49 of 337 complaints (15%)
- Failed latch: mentioned in 31 of 337 complaints (9%)
- Included latches: mentioned in 22 of 337 complaints (7%)
At what mileage do latches/locks/linkages problems happen?
Based on 272 complaints that reported the odometer reading.
How serious are the reports?
Of 337 complaints, 1 mention a crash, 2 a fire, 3 an injury.
Ford Fusion latches/locks/linkages complaints by model year
| Model year | Latches/locks/linkages complaints | Share of that year | Median miles |
|---|---|---|---|
| 2020 Fusion | 1 | 1% | 103,000 |
| 2019 Fusion | 1 | 0% | — |
| 2018 Fusion | 2 | 0% | 34,323 |
| 2017 Fusion | 2 | 0% | 61,210 |
| 2016 Fusion | 35 | 2% | 86,000 |
| 2015 Fusion | 9 | 1% | 76,500 |
| 2014 Fusion | 49 | 4% | 67,328 |
| 2013 Fusion | 85 | 5% | 68,000 |
| 2012 Fusion | 24 | 1% | 54,931 |
| 2011 Fusion | 18 | 1% | 63,000 |
| 2010 Fusion | 19 | 0% | 68,260 |
| 2009 Fusion | 13 | 1% | 77,600 |
| 2008 Fusion | 14 | 1% | 90,000 |
| 2007 Fusion | 28 | 3% | 66,000 |
| 2006 Fusion | 37 | 5% | 49,100 |
When owners reported it
Related recalls (5)
Latches/locks/linkages:doors:latch
Model years: 2016
Problem: Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Risk: Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Fix: Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Latches/locks/linkages:doors:latch
Model years: 2013, 2014
Problem: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Latches/locks/linkages:doors:latch
Model years: 2014, 2015, 2016
Problem: Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Latches/locks/linkages:doors:latch
Model years: 2013, 2014
Problem: Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Latches/locks/linkages:doors:latch
Model years: 2013, 2014
Problem: Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds and making a left turn, the driver's side door unexpectedly opened. The contact stated that the door ajar warning light was illuminated. The failure became a recurring failure. The contact had taken the…
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the rear driverâs side door opened independently. After a visual inspection, the contact observed that the door had failed to latch securely. The door ajar warning light was illuminated. The…
The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the front passengerâs side door failed to remain securely closed. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the door latch needed to be replaced…
The contact owns a 2014 Ford Fusion. The contact stated while the vehicle was parked, the front driver's side door latch failed to operate as intended and the door failed to close securely. The contact stated that due to the failure the vehicle was driven to work with an open door. The vehicle was…
The contact owns a 2017 Ford Fusion. The contact stated that the passengerâs side doors failed to open as intended. The contact stated that the door handle had detached from the door. There was no warning light illuminated. The contact stated that the door failed to open from the outside. The…
Frequently asked questions
Do all Ford Fusions have latches/locks/linkages problems?
No. NHTSA has 337 owner complaints about latches/locks/linkages for the Ford Fusion. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Ford Fusion latches/locks/linkages?
Yes: 5 safety recalls list latches/locks/linkages. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about latches/locks/linkages problems on the Ford Fusion?
The most frequent phrase is “side door”, in 133 of 337 complaints, followed by “front driver” (49).
Other Ford Fusion problems
- Steering problems (5,775)
- Air Bags problems (3,530)
- Engine problems (3,369)
- Power Train problems (3,138)
- Service Brakes problems (2,191)
- Electrical System problems (1,665)
- Vehicle Speed Control problems (1,414)
- Fuel/propulsion System problems (1,167)
See all Ford Fusion problems.