2020 Ford Mustang Problems, Complaints & Recalls
- Compared with other Mustang years
- Fewer complaints than other years 24th of 32 for complaints
- Safety recalls
- 8 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 120 complaints with NHTSA about the 2020 Ford Mustang. That ranks 24th out of 32 Mustang model years for complaints. The most reported problem area is electrical system (25 complaints, 21%), typically at around 36,015 miles. Complaints mention 13 crashes, 5 fires, 8 injuries. There are 8 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
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- 120owner complaints
- 8safety recalls
- 1NHTSA investigations
- 13complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Ford Mustang problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 25 | 21% | 36,015 | — | — |
| Engine | 25 | 21% | 66,500 | — | — |
| Power Train | 25 | 21% | 13,462 | — | — |
| Unknown or Other | 22 | 18% | 4,000 | — | — |
| Service Brakes | 15 | 13% | 6,350 | — | — |
| Back Over Prevention | 12 | 10% | 56,671 | — | — |
| Air Bags | 8 | 7% | 28,000 | — | — |
| Fuel/propulsion System | 7 | 6% | — | — | — |
| Structure | 6 | 5% | 45,500 | — | — |
| Forward Collision Avoidance | 4 | 3% | 21,000 | — | — |
| Service Brakes, Hydraulic | 4 | 3% | 26,666 | — | — |
| Vehicle Speed Control | 4 | 3% | 7,370 | — | — |
| Visibility | 4 | 3% | 40,000 | — | — |
| Engine and Engine Cooling | 3 | 3% | 86,000 | — | — |
| Seat Belts | 3 | 3% | — | — | — |
| Exterior Lighting | 2 | 2% | 24,400 | — | — |
| Seats | 2 | 2% | 24,400 | — | — |
| Steering | 2 | 2% | 37,000 | — | — |
| Wheels | 2 | 2% | — | — | — |
| Electronic Stability Control (esc) | 1 | 1% | 8,000 | — | — |
| Fuel System, Gasoline | 1 | 1% | 50,000 | — | — |
| Suspension | 1 | 1% | — | — | — |
| Tires | 1 | 1% | — | — | — |
| Visibility/wiper | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Ford Mustang recalls (8)
Tap a recall to see the problem, the risk and the fix.
Back over prevention: sensing system: camera
Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Back over prevention:software
Problem: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Electrical system:body control module/bcm
Problem: Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.
Fix: Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.
Power train:automatic transmission:control module (tcm/pcm/tecm)
Problem: Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.
Risk: A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.
Fix: Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.
Service brakes; service brakes, hydraulic:pedals and linkages
Problem: Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.
Risk: A broken brake pedal could affect braking ability, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.
Back over prevention: sensing system: camera
Problem: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Reduced rearward visibility can increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Forward collision avoidance: sensing system: camera; electrical system:software
Problem: Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.
Risk: If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Fix: Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.
Power train:automatic transmission:gear position indication (prndl); electrical system: instrument cluster/panel
Problem: Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Risk: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Fix: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Rearview Camera FMVSS 111 Noncompliance (RQ21002) — opened Aug 3, 2021, still open, led to recall 26V104.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Ford has several technical service bulletins on their 10 speed transmission. I have 28,000 miles on my vehicle and need a new transmission. My service manager says that the earlier 10 speeds have issues with some components that are not strong enough, and that current transmissions have been…
Vehicle has 396 miles on the odometer. While preparing to back up, with the engine idling , the engine shut off without warning and I had no control of the steering and would not restart when I attempted to do so. This could have put anyone behind me at sever risk or maybe caused an accident should…
2020 Ford Mustang with the 2.3L EcoBoost engine. The vehicle has a documented history of coolant loss with no visible external leak, consistent with the known coolant-intrusion defect in Ford's 2.3L EcoBoost engines where coolant leaks internally into the cylinders. The vehicle previously threw a…
I suspect an electrical problem/short is causing my passenger side window to open and close about half an inch uncontrollably. This has been a minor inconvenience but last time it happened, it triggered the passenger door to open when driving. I had to pull over to manually secure the door. Very…
The 10-speed automatic transmission on my 2020 Mustang failed internally at approximately 18,073 miles. The vehicle began shifting harshly at low speeds with an intermittent clunk. While driving, the transmission would slip slightly and then either surge forward or hesitate with a dull thud before…
Other Ford Mustang years
← 2019 Mustang · 2021 Mustang →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Mustang | 8 | 5 |
| 2025 Mustang | 19 | 6 |
| 2024 Mustang | 84 | 12 |
| 2023 Mustang | 15 | 6 |
| 2022 Mustang | 50 | 9 |
| 2021 Mustang | 55 | 6 |
| 2020 | 120 | 8 |
| 2019 Mustang | 150 | 6 |
| 2018 Mustang | 195 | 3 |
| 2017 Mustang | 267 | 6 |
| 2016 Mustang | 379 | 5 |
| 2015 Mustang | 438 | 11 |
| 2014 Mustang | 359 | 3 |
| 2013 Mustang | 271 | 5 |
| 2012 Mustang | 469 | 6 |
| 2011 Mustang | 466 | 4 |
| 2010 Mustang | 261 | 5 |
| 2009 Mustang | 181 | 5 |
| 2008 Mustang | 347 | 5 |
| 2007 Mustang | 615 | 5 |
| 2006 Mustang | 424 | 5 |
| 2005 Mustang | 705 | 5 |
| 2004 Mustang | 116 | 1 |
| 2003 Mustang | 145 | 1 |
| 2002 Mustang | 118 | 0 |
| 2001 Mustang | 173 | 1 |
| 2000 Mustang | 311 | 2 |
| 1999 Mustang | 213 | 3 |
| 1998 Mustang | 236 | 4 |
| 1997 Mustang | 176 | 2 |
| 1996 Mustang | 246 | 3 |
| 1995 Mustang | 602 | 5 |
See all Ford Mustang problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Ford Mustang?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 25 complaints.
Was there a recall on the 2020 Ford Mustang?
Yes, 8 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Ford Mustang a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Mustang model years, the 2020 has fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.