2012 Heartland BIG Country Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 30, 2015 · 3 owner complaints analyzed

Compared with other BIG Country years
Not enough data 2nd of 13 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2012 Heartland BIG Country. That ranks 2nd out of 13 BIG Country model years for complaints. The most reported problem area is tires (2 complaints, 67%), typically at around 5,500 miles. There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2012 Heartland BIG Country problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Tires2 · ~5,500 mi
Structure1 · ~4,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Tires267%5,500——
Structure133%4,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2014, with 2 complaints
2013: 1201312014: 220142

n = 3 complaints · Source: NHTSA

2012 Heartland BIG Country recalls (1)

Tap a recall to see the problem, the risk and the fix.

Equipment:other:labelsJul 30, 2015 · NHTSA campaign 15V482000 · 1,680 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Before we left forour trip we were checking the tires and notice that on of the tires were coming apart. We had that tire replaced. Then on our way home pulling our heartland camper on 301 going 55mph another tire blow caused damaged to the camper. Rip the wiring harness out of camper. *js

Tires · received Jul 29, 2014 · NHTSA complaint 10617416

Driving home from texas in our 2008 dodge ram 3500 pulling a 2012 heartland big country 3690slr the rear passenger side tire on the 5th wheel blew off. We doing about 60-65 mph on i81 in pa. There was no warning at all it just blew off the rim. The tire was a power king towmax 235 80r 16. It did…

Tires · received Jul 15, 2014 · NHTSA complaint 10610857

I purchased a brand new fifth wheel in 2012 to avoid issues with used equipment, around april 2013 i noticed an issue with the molding in the front of the trailer separating when the load of the trailer was lowered on the pin box with the landing gear up. After taking pictures of this and…

Structure · received Jul 12, 2013 · NHTSA complaint 10524515

Other Heartland BIG Country years

← 2011 BIG Country · 2013 BIG Country →

See all Heartland BIG Country problems by year, every Heartland model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2012 Heartland BIG Country?

Owners most often report tires, structure problems. The top one, tires, accounts for 2 complaints.

Was there a recall on the 2012 Heartland BIG Country?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2012 Heartland BIG Country a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other BIG Country model years, the 2012 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.