2016 Heartland BIG Country Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 15, 2018 · 1 owner complaints analyzed

Compared with other BIG Country years
Not enough data 5th of 13 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2016 Heartland BIG Country. That ranks 5th out of 13 BIG Country model years for complaints. The most reported problem area is tires (1 complaints, 100%), typically at around 15,000 miles. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2016 Heartland BIG Country problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Tires1 · ~15,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Tires1100%15,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

2016 Heartland BIG Country recalls (2)

Tap a recall to see the problem, the risk and the fix.

Equipment:other:labelsJul 30, 2015 · NHTSA campaign 15V482000 · 1,680 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Equipment:recreational vehicle/trailerApr 3, 2015 · NHTSA campaign 15V199000 · 252 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tl* the contact owns a 2017 (na) heartland big country 3650rl equipped with dynamic sailun tires, size: 235/85/r16. After driving 70 mph and stopping at a rest area, the contact noticed that all four tires were deteriorated. The recreational vehicle was not taken to a dealer for diagnostic testing…

Tires · received Jun 15, 2018 · NHTSA complaint 11102014

Other Heartland BIG Country years

← 2015 BIG Country · 2022 BIG Country →

See all Heartland BIG Country problems by year, every Heartland model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2016 Heartland BIG Country?

Owners most often report tires problems. The top one, tires, accounts for 1 complaint.

Was there a recall on the 2016 Heartland BIG Country?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2016 Heartland BIG Country a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other BIG Country model years, the 2016 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.