2015 Heartland BIG Country Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 8, 2020 · 2 owner complaints analyzed

Compared with other BIG Country years
Not enough data 4th of 13 for complaints
NHTSA crash rating
Not rated

Owners have filed 2 complaints with NHTSA about the 2015 Heartland BIG Country. That ranks 4th out of 13 BIG Country model years for complaints. The most reported problem area is structure (1 complaints, 50%). There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2015 Heartland BIG Country problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Structure1
Suspension1
Wheels1 · ~31,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Structure150%———
Suspension150%———
Wheels150%31,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2017, with 1 complaints
2017: 1201712020: 120201

n = 2 complaints · Source: NHTSA

2015 Heartland BIG Country recalls (2)

Tap a recall to see the problem, the risk and the fix.

Equipment:other:labelsJul 30, 2015 · NHTSA campaign 15V482000 · 1,680 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Suspension:rear:axle:non-powered axle assemblyJan 30, 2015 · NHTSA campaign 15V049000 · 131 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Heartland Big Country 3800FL vehicles manufactured October 22, 2014, to December 16, 2014 and 2015 Heartland Big Country 3900FLP vehicles manufactured September 23, 2014, to January 12, 2015, 2015 Heartland Big Horn 3750FL vehicles manufactured September 3, 2014, to January 14, 2015, and Landmark 365 Charleston vehicles manufactured on December 24, 2014. In the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles.

Risk: Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the Big Horn, and 3800 FL Big Country, and will add a ballast to the pin box to improve handling the 3900 FLP Big Country, free of charge. The recall began February 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-19.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

We had noticed a crack in the upper left corner of the fiber glass in the rv, on the drivers side. After further investigation, it was found that the weldings inside the wall where faulty and came unwelded, i had to pay to have these welds re-done because the manufacture would not communicate with…

Structure · received Sep 8, 2020 · NHTSA complaint 11353830

In october, 2016, a year after purchase of the trailer (new), the front-left tire was found to be low on pressure (trailer was stationary at the time). Took tire and wheel assembly to local tire store and they found that the rim was cracked just inside one of the wheel spokes. Wheel was replaced by…

Wheels · received Nov 28, 2017 · NHTSA complaint 11048860

Other Heartland BIG Country years

← 2014 BIG Country · 2016 BIG Country →

See all Heartland BIG Country problems by year, every Heartland model, or the VIN decoder.

Similar Heartland models

Embed this 2015 Heartland BIG Country badge on your site

Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.

Frequently asked questions

What are the most common problems with the 2015 Heartland BIG Country?

Owners most often report structure, suspension, wheels problems. The top one, structure, accounts for 1 complaint.

Was there a recall on the 2015 Heartland BIG Country?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2015 Heartland BIG Country a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other BIG Country model years, the 2015 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.