2013 Heartland BIG Country Problems, Complaints & Recalls
- Compared with other BIG Country years
- Not enough data 1st of 13 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 4 complaints with NHTSA about the 2013 Heartland BIG Country. That is the most of any BIG Country model year in the database (13 years). The most reported problem area is tires (2 complaints, 50%), typically at around 6,066 miles. Complaints mention 1 fire. There are 2 safety recalls covering this model year.
- 4owner complaints
- 2safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2013 Heartland BIG Country problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Tires | 2 | 50% | 6,066 | — | — |
| Wheels | 2 | 50% | 10,533 | — | — |
| Electrical System | 1 | 25% | — | — | — |
| Structure | 1 | 25% | 15,000 | — | — |
| Unknown or Other | 1 | 25% | 15,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2013 Heartland BIG Country recalls (2)
Tap a recall to see the problem, the risk and the fix.
Equipment:other:labels
Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Equipment
Problem: Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Risk: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Fix: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Tl* the contact owns a 2013 heartland big country recreational vehicle equipped with dynamic tires, size: 235/80p16. While the vehicle was at a stop, the contact was informed that the rear passenger tire was missing. The contact inspected the tire and found that part of it was disintegrated. The…
I was parked over night at a campground and upon making my pre-trip inspection, noticed several bubbles on the front driver-side rv tire. Had the tire replaced and started out later that afternoon on my trip. About two hours in, had a blowout on one of the other tires on the rv while traveling down…
Tl* the contact owns a 2013 heartland big country trailer. The contact stated the exterior and interior lights were not working properly. The contact hired a electrician to diagnose the problem. The electrician stated there was defective and loose wiring under the camper that was causing sparking…
We were north on interstate 75 near knoxville, tennessee towing our 2013 5 month old heartland big country rv with our 2012 ford f250 super duty. A passing motorist signaled to us that the left front tire of the rv was flat. We left the highway and found a truck and trailer repair facility at the…
Other Heartland BIG Country years
← 2012 BIG Country · 2014 BIG Country →
| Year | Complaints | Recalls |
|---|---|---|
| 2024 BIG Country | 0 | 1 |
| 2023 BIG Country | 0 | 2 |
| 2022 BIG Country | 0 | 1 |
| 2016 BIG Country | 1 | 2 |
| 2015 BIG Country | 2 | 2 |
| 2014 BIG Country | 1 | 2 |
| 2013 | 4 | 2 |
| 2012 BIG Country | 3 | 1 |
| 2011 BIG Country | 3 | 3 |
| 2010 BIG Country | 0 | 1 |
| 2009 BIG Country | 1 | 0 |
| 2008 BIG Country | 0 | 1 |
| 2007 BIG Country | 0 | 1 |
See all Heartland BIG Country problems by year, every Heartland model, or the VIN decoder.
Similar Heartland models
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Frequently asked questions
What are the most common problems with the 2013 Heartland BIG Country?
Owners most often report tires, wheels, electrical system problems. The top one, tires, accounts for 2 complaints.
Was there a recall on the 2013 Heartland BIG Country?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2013 Heartland BIG Country a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other BIG Country model years, the 2013 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.