2014 Jeep Cherokee Power Train Problems

Source: NHTSA · Updated Oct 13, 2026 · 1,471 complaints analyzed

Owners have filed 1,471 complaints with NHTSA about power train problems on the 2014 Jeep Cherokee, 56% of all complaints for this model year. Half of the reports with a mileage happened before 34,000 miles. The words owners use most often: “service transmission” (15% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Service transmission: mentioned in 214 of 1,471 complaints (15%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical power train repair on the 2014 Jeep Cherokee at $2,300, and half of them between $940 and $4,050.

Based on 32 NHTSA complaints about this problem alone that state a repair bill or quote (2015–2026), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do power train problems happen?

Based on 1,116 complaints that reported the odometer reading.

Under 10k miles252 · 23%
10k–25k miles207 · 19%
25k–50k miles239 · 21%
50k–75k miles187 · 17%
75k–100k miles125 · 11%
100k–150k miles85 · 8%
150k+ miles21 · 2%

How serious are the reports?

Of 1,471 complaints, 19 mention a crash, 7 a fire, 7 an injury.

Jeep Cherokee power train complaints by model year

Peak: 2014, with 1,471 complaints
1995: 431995431996: 60601997: 471997471998: 65651999: 531999532000: 29292001: 242001242006: 222014: 1,47120141,4712015: 1,0041,0042016: 63320166332017: 6496492018: 29520182952019: 8218212020: 19020201902021: 1031032022: 282022282023: 222026: 320263

n = 5,522 complaints · Source: NHTSA

Model yearPower Train complaintsShare of that yearMedian miles
2026 Cherokee338%—
2023 Cherokee267%11,500
2022 Cherokee2855%63,000
2021 Cherokee10359%70,000
2020 Cherokee19058%64,000
2019 Cherokee82149%50,000
2018 Cherokee29543%40,500
2017 Cherokee64949%46,638
2016 Cherokee63345%48,157
2015 Cherokee1,00456%24,000
2014 Cherokee1,47156%34,000
2006 Cherokee212%26,689
2001 Cherokee2410%33,000
2000 Cherokee298%65,325
1999 Cherokee5314%70,000
1998 Cherokee6516%121,000
1997 Cherokee4712%164,000
1996 Cherokee6013%112,673
1995 Cherokee437%14,600

When owners reported it

Peak: 2016, with 271 complaints
2014: 12520141252015: 21420152142016: 27120162712017: 12920171292018: 10320181032019: 16820191682020: 12420201242021: 852021852022: 752022752023: 532023532024: 412024412025: 562025562026: 27202627

n = 1,471 complaints · Source: NHTSA

Related recalls (3)

Power train:driveline:differential unit; power train:automatic transmissionJun 11, 2020 · NHTSA campaign 20V343000 · 67,248 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Fix: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Power train:automatic transmissionJun 13, 2019 · NHTSA campaign 19V447000 · 81,615 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Risk: An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Fix: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Power train:automatic transmissionJul 12, 2016 · NHTSA campaign 16V529000 · 329,540 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Fix: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Active Drive 2 PTU failure caused Jeep to lose power on roadway forcing me to try to get to shoulder quickly to avoid blocking traffic or being rear ended. The part is available. I haven’t sent to dealership due to financial constraints. There are numerous incidents and even a recall for similar…

Received Oct 8, 2026 · NHTSA complaint 11769930

The transmission light went on. Car was brought into dealership two times while still under warranty. They did not have a fix and PTU was on back order for over a year in 2017. I am now resorting to pay out of pocket. I had a PTU shipped from a Jeep dealer in Louisiana. PTU from them was not new…

Received Oct 6, 2026 · NHTSA complaint 11769410

The contact owns a 2014 Jeep Cherokee. The contact stated that while accelerating from a stop, the transmission unexpectedly shifted into neutral(N), and the vehicle lost automotive power. The check engine warning light was illuminated. The “Service 4WD" message was displayed. The vehicle was…

Received Sep 17, 2026 · NHTSA complaint 11765082
Jeep Cherokee
26 Jeep Cherokee Limited - Shot at the Arizona International Auto Show in Phoenix AZ. Representative photo; appearance varies by model year. Photo: HJUdall, CC0, via Wikimedia Commons.

Frequently asked questions

Do all 2014 Jeep Cherokees have power train problems?

No. NHTSA has 1,471 owner complaints about power train for the 2014 Jeep Cherokee (56% of the 2,650 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2014 Jeep Cherokee power train?

Yes: 3 safety recalls list power train. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do power train problems start?

The median reported mileage is 34,000 miles: half of the reports with a mileage came before that.

How much does it cost to fix power train problems on the 2014 Jeep Cherokee?

Owners report a typical cost of $2,300 (half paid between $940 and $4,050), from 32 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about power train problems on the 2014 Jeep Cherokee?

The most frequent phrase is “service transmission”, in 214 of 1,471 complaints.

Other 2014 Jeep Cherokee problems

See all 2014 Jeep Cherokee problems or power train problems across all Cherokee years.