2015 Jeep Cherokee Electrical System Problems
Owners have filed 327 complaints with NHTSA about electrical system problems on the 2015 Jeep Cherokee, 18% of all complaints for this model year. Half of the reports with a mileage happened before 30,500 miles. The words owners use most often: “service shifter” (14% of reports).
- 327electrical system complaints
- 30,500median miles at failure
- 8mention a crash
- 5mention an injury
- 3related recalls
- 28%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Service shifter: mentioned in 46 of 327 complaints (14%)
- Electrical structure: mentioned in 34 of 327 complaints (10%)
- Parking brake: mentioned in 25 of 327 complaints (8%)
At what mileage do electrical system problems happen?
Based on 194 complaints that reported the odometer reading.
How serious are the reports?
Of 327 complaints, 8 mention a crash, 12 a fire, 5 an injury.
Jeep Cherokee electrical system complaints by model year
| Model year | Electrical System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2026 Cherokee | 1 | 13% | — |
| 2022 Cherokee | 8 | 16% | 300 |
| 2021 Cherokee | 23 | 13% | 45,050 |
| 2020 Cherokee | 35 | 11% | 5,650 |
| 2019 Cherokee | 341 | 21% | 12,300 |
| 2018 Cherokee | 190 | 28% | 35,250 |
| 2017 Cherokee | 342 | 26% | 40,000 |
| 2016 Cherokee | 297 | 21% | 43,000 |
| 2015 Cherokee | 327 | 18% | 30,500 |
| 2014 Cherokee | 449 | 17% | 40,500 |
| 2006 Cherokee | 2 | 12% | 23,354 |
| 2001 Cherokee | 19 | 8% | 84,280 |
| 2000 Cherokee | 44 | 12% | 85,000 |
| 1999 Cherokee | 26 | 7% | 78,680 |
| 1998 Cherokee | 47 | 12% | 128,000 |
| 1997 Cherokee | 23 | 6% | 140,000 |
| 1996 Cherokee | 43 | 10% | 134,256 |
| 1995 Cherokee | 40 | 7% | 112,600 |
When owners reported it
Related recalls (3)
Structure:body:hatchback/liftgate; electrical system:wiring: rear compartment/trunkPark outside
Problem: Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Risk: A fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Electrical system:software; vehicle speed control:cruise control; electrical system:wiring
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Structure:body:hatchback/liftgate; electrical system:wiring: rear compartment/trunk
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Risk: A short circuit in the module increases the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Online is saying there is 0 recalls after a year of having the vehicle a recall was sent by mail. I got it fixed by jeep van nuys, the engine and the other equipment attached looks unsafe and it is completely overheating
My Jeep caught on fire in the area of the power lift gate control module . A fire department report was filed.
The contact owns a 2015 Jeep Cherokee. The contact stated that on multiple occasions, the brake pedal became inoperable and felt spongy while attempting to stop the vehicle. The contact also stated that the steering wheel became difficult to operate, and a crunching sound was heard while turning…
Frequently asked questions
Do all 2015 Jeep Cherokees have electrical system problems?
No. NHTSA has 327 owner complaints about electrical system for the 2015 Jeep Cherokee (18% of the 1,789 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2015 Jeep Cherokee electrical system?
Yes: 3 safety recalls list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do electrical system problems start?
The median reported mileage is 30,500 miles: half of the reports with a mileage came before that.
What do owners say about electrical system problems on the 2015 Jeep Cherokee?
The most frequent phrase is “service shifter”, in 46 of 327 complaints, followed by “electrical structure” (34).
Other 2015 Jeep Cherokee problems
See all 2015 Jeep Cherokee problems or electrical system problems across all Cherokee years.