2019 Jeep Cherokee Steering Problems
Owners have filed 120 complaints with NHTSA about steering problems on the 2019 Jeep Cherokee, 7% of all complaints for this model year. Half of the reports with a mileage happened before 11,691 miles. The words owners use most often: “feels like” (7% of reports).
- 120steering complaints
- 11,691median miles at failure
- 6mention a crash
- 3mention an injury
- 1related recalls
- 55%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Feels like: mentioned in 8 of 120 complaints (7%)
- Dead spot: mentioned in 6 of 120 complaints (5%)
- Power transfer: mentioned in 6 of 120 complaints (5%)
At what mileage do steering problems happen?
Based on 68 complaints that reported the odometer reading.
How serious are the reports?
Of 120 complaints, 6 mention a crash, 1 a fire, 3 an injury.
Jeep Cherokee steering complaints by model year
| Model year | Steering complaints | Share of that year | Median miles |
|---|---|---|---|
| 2022 Cherokee | 3 | 6% | — |
| 2021 Cherokee | 3 | 2% | — |
| 2020 Cherokee | 22 | 7% | 17,500 |
| 2019 Cherokee | 120 | 7% | 11,691 |
| 2018 Cherokee | 30 | 4% | 23,264 |
| 2017 Cherokee | 45 | 3% | 38,500 |
| 2016 Cherokee | 53 | 4% | 49,000 |
| 2015 Cherokee | 59 | 3% | 21,000 |
| 2014 Cherokee | 119 | 4% | 25,500 |
| 2001 Cherokee | 16 | 7% | 107,000 |
| 2000 Cherokee | 22 | 6% | 84,500 |
| 1999 Cherokee | 24 | 7% | 125,000 |
| 1998 Cherokee | 12 | 3% | 56,403 |
| 1997 Cherokee | 11 | 3% | 91,000 |
| 1996 Cherokee | 37 | 8% | 145,000 |
| 1995 Cherokee | 22 | 4% | 145,000 |
When owners reported it
Related recalls (1)
Steering:rack and pinion:rack; steering:rack and pinion:pinion shaft
Problem: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
âNHTSA ODI Case Update â Supplement to Complaint #XXX âVehicle: 2019 Jeep Cherokee Latitude Plus (VIN: [XXX] ) Subject: Dealership Deflection Tactics and Denial of Recall Repair Verification âThis statement is submitted to update my ongoing federal safety complaint regarding the…
My 2019 Jeep Cherokee Latitude Plus is exhibiting a persistent metallic rattling and grinding noise originating from the Power Transfer Unit (PTU) and the propeller shaft interface. The noise is most prominent during acceleration and coasting at speeds under 20 mph. Confirmed through Dr. Auto LLC…
While driving home from Church Sunday afternoon, I was on the highway driving 65 mph. Suddenly, and without warning lights or any other ability to know or prepare for the catastrophe about to take place, my 2019 Cherokee Trailhawk lost all control and function in the drive-train and braking. The…
Frequently asked questions
Do all 2019 Jeep Cherokees have steering problems?
No. NHTSA has 120 owner complaints about steering for the 2019 Jeep Cherokee (7% of the 1,661 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2019 Jeep Cherokee steering?
Yes: 1 safety recall list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do steering problems start?
The median reported mileage is 11,691 miles: half of the reports with a mileage came before that.
What do owners say about steering problems on the 2019 Jeep Cherokee?
The most frequent phrase is “feels like”, in 8 of 120 complaints, followed by “dead spot” (6).
Other 2019 Jeep Cherokee problems
- Power Train problems (821)
- Engine problems (459)
- Electrical System problems (341)
- Service Brakes problems (100)
- Vehicle Speed Control problems (83)
See all 2019 Jeep Cherokee problems or steering problems across all Cherokee years.